Customer Service Agent

hace 5 meses


Tlahuac, México C.ONFIDENCIAL A tiempo completo

We request**:Customer Service**

What you’ll do:

- Have effective communication and negotiation skills, being able to overcome objections and find solutions.
- Achieve collection goals by providing customer service and then secure collecting as much as possible, as soon as possible as human as possible.
- Effective win - win negotiation on overdue account payments
- General billing support to clarify doubts, orders and complaints regarding overdue payments or fees
- Listen, respond, and resolve consistently on every call throughout your shift.

What you’ll bring:

- Advanced Conversational English to converse seamlessly with U.S. customers.
- Personal Computer experience with ERP and Office Excel.
- Previous experience in customer care.

Monthly Base Salary: MXN$14,300 (before Taxes)

Workday: Monday to Friday from 08:00 a.m. to 06:00 p.m.

**Salary**: $14,300.00 per month

Work Location: In person



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