Repair Operations Manager

hace 4 semanas

Guadalajara, México Arista Networks A tiempo completo

Company Description

**Job Description**:

- Manage Arista’s Repair contract manufacturing partners responsible for failure analysis and refurbishment of customer-returned product
- Ensure Repair contract manufacturer executes on the receipt, upgrade, and refurbishment of customer-returned products
- Ensure orders for refurbished inventory as placed by Arista’s Service Planning team are fulfilled within required lead times
- Own and drive key performance metrics for Repair operation: ECO/MCO/PCN implementation, on time shipments, repair volume, receiving metrics, repair yields, repair/debug effectiveness, bone pile backlog and aging
- Support day-to-day operations to ensure any impediments to achieving targets are alleviated
- Provide technical support to manage quality issues and deviations
- Ensure Engineering Change Orders and Manufacturing Change Notices are properly implemented in Repair, ensuring product is refurbished in compliance with Arista Bills of Material and Approved Vendor Lists.
- Manage repair capacity, including functional test equipment, capital equipment, tooling and fixtures to support Repair demand.
- Drive process efficiencies and operational improvements
- Introduce new products into Repair process as required. Lead readiness assessments at Repair contract manufacturer.
- Collaborate with cross-functional teams, including Service Planning, Failure Analysis Engineering, Test Engineering, and Product Engineers, to develop capabilities, increase efficiencies, and standardize Repair and FA processes.
- Provide vendor Scorecard and Quality Business Review (QBR) input.

**Qualifications**:

- Bachelor’s degree in Industrial Engineering, Electrical Engineering, or Mechanical Engineering related field
- 5+ years of experience in high-tech manufacturing (preferably networking equipment)
- Experience working with contract manufacturing partners.
- Experience in PCBA manufacturing, electro-mechanical assembly, and associated processes
- Lean/Six sigma projects.
- Proven experience on driving improvements
- Strong understanding of ERP systems and supply chain concepts
- Strong understanding of product lifecycle management, including Engineering Change Order (ECO) management, Bills of Material (BOM) maintenance, and Approved Vendor Listing (AVL) adherence
- Knowledge of test, diagnostics, failure analysis, and debug techniques
- Ability to work cross-functionally, including ability to balance the technical and business aspects of hardware manufacturing
- Self-starter who has the ability to handle multiple tasks in a fast paced environment
- Ability to influence and motivate internal and external partners.
- Good oral and written communication in English.
- Experience in Failure Analysis, Service, manufacturing engineering, product engineering, project management and Repair Operations are a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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