Field Svc Eng Ii
hace 2 días
**Visión General: Field Service Engineer Responsabilidades**:
Troubleshoots, tests, and repairs a wider range of equipment/instruments.
Installs a wider range of equipment/instruments
Performs preventative maintenance on existing equipment/instruments
Responds to customer questions via telephone and provides technical on-site support as needed
Installs new equipment/instruments, as needed
Has a fundamental understanding of individual and department performance metrics
Completes weekly expense reports
Manages assigned customers within territory using established company guidelines
Performs other tasks and duties as assigned
Requests backup resource when unable to resolve problem
Fill CRM reportes (close case every day)
**Requisitos**:
Strong electro-mechanical troubleshooting skills, problem solving skills, and general medical diagnostics instrumentation product knowledge. Basic Application knowledge over the instruments which he is the specialist.
Excellent organizational, multitasking, and time management skills.
Good customer relation and communication skills, both written and oral. Advanced knowledge of English language.
Knowledge of on-site safety protocol in a laboratory environment.
Electrical Technician or Electrical, Electronic, Mechatronic, Biomedical Engineer
3+ years of transferable electro-mechanical/electronics/robotics and field service experience, or equivalent combination of education a
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