Customer Feedback and Survey Agent

**Job Summary** Will be responsible for deploying the frameworks, insights, and measurements necessary to enhance the experience of our owners and guests (Voice of the Customer strategy). This role will work with outside technology vendors and suppliers to build out an infrastructure across the customer journey that allows for actionable, customer focused...

Customer Experience Operations Supervisor MX-DF-Mexico DF **Description**: Summary The Team Leader is responsible for the day-to-day leadership and performance of employees on the Digital Engagement (DE) program. The Team Leader directs, supervises, evaluates, and coaches their representatives while motivating and building strong relationships with the...

Responds to customers who submit open-ended comments via the Customer Experience Survey (CES) within 48 hours of receipt of the comment. - Proactively addresses the customers concerns. - Documents customer feedback, root cause, preventative actions, and corrective actions in the Customer Advocacy SharePoint log. - Investigates and resolves customer...

Customer Care Agent is responsible for a limited or full set of key activities listed below depending on the level of expertise. Callout handling - Accountable to manage various types of contacts: alarm calls, test calls, customer calls including callouts & case registrations, outbound calls and technician calls - Callouts - from customer call to dispatch...

Remote Voice Agent OpportunityWe are seeking a highly skilled and motivated Customer Experience Representative to join our team in providing exceptional customer service as a voice agent for remote restaurant partners.As a Voice Agent, you will be responsible for tracking live food orders, data entry, and communication with the team. You will also have the...

Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems. Are you ready to join one of the fastest-growing law firms in the US, where incredible...

**What is Invisible?** **Who are we?** We are Invisible's Operation Team. We solve problems at scale so they never happen again. At our best, we solve problems before they happen. How? **We Believe That** - Invisible is a world-changing company and the Operation Team is responsible for creating the systems that will launch Invisible into the...

OKTO is on an exciting journey of growth, and we are looking for talented individuals who can showcase their professionalism, passion, and creativity. Join us, and you will find ample opportunities for career advancement, challenges, and a pathway for growth. Since our inception in 2019, we have been enhancing payment interactions in the online and retail...

At Percepta, we bring first-class service across each market we support. As a **Team Leader ** in **Mexico City.** you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. **What You’ll Be Doing** The Senior Team Leader is primarily responsible for the day-to-day...

**Job Description**: - One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly,...

Position Summary: We are looking for a Customer Support Agent, highly organized and passionate about providing our clients with functional solutions. Capable of efficiently working in a changing environment while continuously adapting to it. **Responsibilities**: - Communicate proactively to management issues you're encountering in accounts - Outline and...

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as...

Mexico City, Mexico**Junior Player Support Agent** **This position is required to be on-site at our office in Mexico City** **Flexible Schedule, Temp to Perm Potential** **Gross Starting Salary of 18,000 MXN per month** As a Player Support Agent for Lionbridge Games, your role will be vital in augmenting our customer support efforts. Your tasks will...

**HR Profile**, a consulting firm specializing in recruitment and selection of professionals for the LATAM region, is seeking an **Customer Success Manager** for our client, a multinational company specializing in digital development and agile solutions, with operations in the USA, Chile, Mexico, and Colombia. **Objective**: As a Customer Success Manager,...

**Who we are...** AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. **What we are looking for** As a Customer Experience Agent, you’ll...

About this projectWe are an international fintech company looking for motivated individuals to assist with product evaluation and feedback collection. Your role will be to use our platform, assess your experience, and share insights to help improve our services. This opportunity is ideal for freelancers who enjoy sharing their thoughts on products and have a...

At Crossover, we're looking for a skilled Technical Customer Success Manager to join our team. This is a full-time, long-term position that requires interacting with customers to gather feedback and identify areas for product improvement. The ideal candidate will have at least 3 years of experience in customer success or product management within the...

Role OverviewAs a Game Support Agent - Customer Experience Specialist, you will play a vital role in enhancing our customer support efforts at Lionbridge Games.Your primary responsibilities will revolve around handling customer inquiries, identifying and monitoring player issue trends, and ensuring seamless gameplay experiences.

**Who are we?**: **WA. Technology** is a B2B supplier of iGaming solutions with rapidly growing clients and partnerships in emerging markets. We offer a state-of-the-art iGaming platform, turnkey solutions, and standalone products that empower operators to enter or expand into emerging markets quickly and easily. The WA.Platform is a fully scalable and...

Job Title: Customer Service AgentJob Summary: We are seeking a Customer Service Agent to join our team. In this role, you will be responsible for assisting guests with their business center needs, opening and closing the business center, instructing guests on how to access the internet, and packaging, labeling, and shipping items for guests.Key...