Customer Feedback and Survey Agent

hace 3 días


Ciudad de México CDMX Smart Pro Connect A tiempo completo

**Company Overview**:
is a distinguished leader in delivering customized financial solutions to businesses. We are committed to excellence in customer service and ensuring client satisfaction.

**Position Summary**:
We are seeking a professional part-time Customer Feedback and Survey Agent to engage with clients approved for credit. This role involves collecting feedback on their experiences and facilitating survey participation, with incentives provided upon completion.

**Key Responsibilities**:

- Conduct outbound calls to clients to gather insightful feedback
- Facilitate survey completion and manage the distribution of gift cards
- Maintain detailed records of client interactions and feedback

**Work Schedule**:
Monday to Friday, 12 pm - 5 pm (CST)

**Compensation**:

- Monthly gross salary of $10,000 MXN, inclusive of $1,000 in food vouchers and $1,000 in restaurant vouchers
- Legal benefits included

**Qualifications**:

- Exceptional communication skills
- Prior experience in customer service is preferred
- Bilingual proficiency in Spanish and English

Tipo de puesto: Medio tiempo

Sueldo: $10,000.00 al mes

Horas previstas: 25 por semana

Beneficios:

- Vales de despensa
- Vales de restaurante

Tipo de jornada:

- Lunes a viernes

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Fecha de inicio prevista: 08/10/2024



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