Operations Coordinator
hace 1 semana
**About PayJoy**
PayJoy is a mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financial success. Founded in 2015, PayJoy’s “secret sauce” technology turns a smartphone into collateral to jumpstart unbanked consumers into the credit system. We reached profitability in 2020, reaching 8 million happy customers and over a billion dollars of sales in 2023.
**This Role**
We are seeking a highly skilled Operations Coordinator to oversee and execute various operational and commercial functions, mainly focused on large-scale product launches and card logistics management.
**Responsibilities**:
- Manage large-scale product launches end to end, covering all operational and commercial aspects.
- Manage all aspects of card logistics, including placing card printing orders, inventory management, and maintaining optimal stock levels to guarantee a consistent supply of cards.
- Collaborate with logistics vendors to ensure timely delivery of cards while adhering to delivery goals and quality standards.
- Drive operational efficiencies through the proposal and execution of initiatives applicable to CX processes, CRM automation, product ops, chatbot, or card delivery.
- Lead the execution of customer campaigns targeting specific audiences and goals, ensuring alignment with overall business objectives.
- Establish KPIs to measure the effectiveness and efficiency of operational processes and continuously monitor and analyze performance against these metrics.
- Analyze the underlying reasons behind operational issues and develop effective solutions.
- Ensure bug resolution and product improvements.
- Drive post-mortem reports and share visibility with stakeholders.
- Detect cost efficiencies
**Requirements**:
- Bachelor's degree in Economics, Management, Finance, or a related field.
- 4+ years of relevant experience in Operations, Customer service, or Project Management.
- Outstanding organization, detail-oriented, analytical, and structured communication skills.
- Project management skills with a track record of successfully managing projects from initiation to completion.
- Fluent English (written and spoken)
- Data-driven
**Desirable qualifications**:
- Experience with consumer finance, technology, mobile products, or consulting
- Experience working in a startup environment or a highly intrapreneurial role
- Basic knowledge of Zendesk, chatbots, or other tools.
- Experience in a high-growth tech startup is desirable
- Basic SQL
**Benefits**:
- Company-funded Health and Dental Insurance for employees and immediate family members
- Life insurance
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- 2,000 MXN monthly grocery coupons
- 2,000 USD annual International Business Travel allowance
- 2,000 USD annual Professional Development allowance
- 500 USD annual Fitness allowance
- 500 USD Phone Finance allowance
- 250 USD Home Office equipment allowance
- 200 USD Headphone allowance
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
-
Operations Coordinator
hace 3 semanas
Mexico City Sagan A tiempo completoJob Title: Operations CoordinatorLocation: Remote (CST Timezone)Work Schedule: Monday - Friday, 8 AM to 4 PM CST Job Description: We are seeking an Operations Coordinator to manage and optimize the operations of our vehicle fleet. The ideal candidate will be highly organized, detail-oriented, and adept at handling multiple tasks concurrently. As the...
-
Mexico City Cartier A tiempo completoJoin one of the world's most prestigious luxury brands. Cartier is hiring an Operations Project CoordinatorJoin one of the world's most prestigious luxury brands. Cartier is hiring an Operations Project Coordinator The main responsibility of the Operations Project Coordinator position is to develop and implement key projects in the Commercial network...
-
Creative Operations Coordinator
hace 4 semanas
City, México Bain & Company Inc A tiempo completoThe Company Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 64 cities in 39 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise...
-
Bilingual Operations Coordinator
hace 3 semanas
Mexico City Sagan A tiempo completoJob Title: Bilingual Operations Coordinator - LatamLocation: Remote (CST Timezone) Work Schedule: Monday - Friday, 9 AM to 5 PM CST Job Description: The Bilingual Operations Coordinator will be an integral part of our team, handling responsibilities across Cleaner Management, Customer Success, and Marketing. This role is perfect for someone who thrives in a...
-
Operations Coordinator with Shopify Experience
hace 4 semanas
Mexico City Sagan A tiempo completoJob Position: Operations Coordinator with Shopify Experience - LatamLocation: Remote (EST Timezone) Work Schedule: Monday - Thursday, 8:30 AM to 5:00 PM EST Job Description: We are seeking an experienced and ambitious Operations Coordinator to join our team and help shape the future of our dynamic company. In this pivotal role, you will work closely with...
-
Network Operations Coordinator
hace 1 semana
Mexico City Discovery, Inc. (Formerly Scripps Networks Interactive) A tiempo completoWelcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to...
-
Operations Coordinator
hace 6 días
Mexico City Sagan A tiempo completoJob Title: Operations Coordinator - Construction and Maintenance - LATAMLocation: Remote (CST Time zone)Salary Range: up to 2000 USD Work Schedule: Monday-Friday, 8:00 AM to 4:00 PM CST NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the...
-
Network Operations Coordinator
hace 1 semana
Mexico City WARNERMEDIA A tiempo completoWelcome to Warner Bros. Discovery⦠the stuff dreams are made of.Who We Are⦠When we say, âthe stuff dreams are made of,â weâre not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBDâs vast portfolio of iconic content and beloved brands, are the storytellers...
-
Coordinator - Insurance Operations
hace 3 días
Mexico City Marsh A tiempo completoEnsures timely and accurate production/processing of complex documents/information (includes report preparation)Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationshipsAdheres to Company policies and performance standardsContributes to the achievement of...
-
FinOps Coordinator II
hace 1 semana
Mexico City World Fuel Services A tiempo completoAt World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...
-
Billing Coordinator
hace 3 meses
Mexico City Sagan A tiempo completoJob Position: Billing CoordinatorLocation: Remote (EST Time Zone)Work Schedule: Monday-Friday, Full-timeAbout Us:Our company is a leading tech company specializing in innovative solutions for waste and recycling management. We are currently seeking two detail-oriented and proactive Billing Coordinators to join our team and support our billing processes.Role...
-
Commercial Ops Coordinator
hace 1 mes
Mexico City Sony Pictures A tiempo completoJOB DESCRIPTION: Commercial Operations CoordinatorRole SummaryResponsible for the accurate and timely insertion of commercial contracts and the client’s commercial copy instructions into the Landmark Sales system as designated by the Sales Planner, Account Representative or the Commercial Operations Manager. Coordination with Sales Reps regarding the...
-
Coordinator, Digital Operations
hace 1 semana
Mexico City Discovery, Inc. (Formerly Scripps Networks Interactive) A tiempo completoWelcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to...
-
Kering Latam Logistics Coordinator
hace 1 mes
MEXICO CITY KERING A tiempo completoKERING LATAM Logistics Coordinator Job Family: Supply Chain - Warehousing & Logistics - Distribution Job Title: LATAM Logistics Coordinator Location: Mexico City, MX A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods and Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen,...
-
HRIT Coordinator
hace 1 mes
Mexico City Orbia A tiempo completoOrbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximizing value to our shareholders, customers and employees. The Company is passionate about the topics that define how people will live and thrive tomorrow: the future of cities, buildings, agriculture, and materials. Orbia Advance...
-
Smartsheet Coordinator
hace 4 semanas
Mexico City Alight A tiempo completoJob Summary As part of our Global Project Operations Team supporting deployment of HR Information Systems to large and medium size organizations, the Project Coordinator’s primary responsibility is assisting project managers (PMs) with day to day responsibilities of project oversight and administration. Likely tasks will include internal and external...
-
Operations Project Manager
hace 1 mes
Mexico City JPMorgan Chase & Co. A tiempo completoJob Description CIB Operations Project Manager – Senior Associate President – Mexico City, Mexico About . Morgan Chase & Co. . Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of over $2.6 trillion and a presence in over 100 markets. The firm is a leader in investment banking, financial services for...
-
Coordinator, Digital Operations
hace 1 semana
Mexico City WARNERMEDIA A tiempo completoWelcome to Warner Bros. Discovery⦠the stuff dreams are made of.Who We Are⦠When we say, âthe stuff dreams are made of,â weâre not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBDâs vast portfolio of iconic content and beloved brands, are the storytellers...
-
Learning & Development Coordinator
hace 6 días
City, México Kone A tiempo completoFounded in 1910, _ - KONE - is a global leader that provides elevators, _escalators_ and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative...
-
Network Coordinator
hace 1 mes
Mexico City Edenred A tiempo completoTake a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. ...