Analyst Order Entry
hace 6 meses
Eaton’s EPG LAC PQD Power Quality Division division is currently seeking a Analyst Order Entry (Temporary).
**What you’ll do**:
**Job summary**
This position plays a key role in the Supply Chain organization ensuring an effective Order Management and an overall Customer Services experience. Functions will include customer order processing, intercompany purchasing, backlog follow-up and communication. Mainly interacts with internal suppliers, customer service, warehouse and logistics teams and both internal and external customers to provide a single contact point.
**Job responsibilities**
- Sales orders reception and entry (acknowledge to customer).
- Order management for customers and distributors.
- Interact with internal suppliers and customer service teams from Eaton Corp.
- Expedite orders to ensure customer expectations are met and/or exceeded.
- Implement time management skills to prioritize orders according to business requirements.
- Provide customers and distributors with accurate product information.
- Actively work backlog and open orders to maximize revenue by the end of the month.
- Proactively communicates with customers regarding order validation, order status and shipment information.
- Work directly with internal customers departments to ensure order fulfillment.
- Key Performance Indicators monthly reports On Time Delivery.
- Keep track of pending orders to invoice according to terms of sale.
- Proactively improve processes to deliver world class service.Meet any other activity assigned by your supervisor or special requirements of the company.- Active participation in continues improvements programs and committees.
- Comply the Eaton Business System (EBS), in foundations, Planning, Growth, Functional Excellence, Assessment and Learning, mainly in the Eaton Business Excellence (EBE); ISO 9001 / ISO 14001 and its tools (such as: Eaton Quality System (EQS), Eaton Lean System and Six Sigma-ELS, HR Operating Review and Employee Survey.
- Know and comply the Policies: Global Ethics, Values and Philosophy, Management Environmental Safety and Security and Health (MESH)."
**Qualifications**:
- Bachelor’s Degree in Supply Chain Management, Business Administration or Engineering from an accredited institution required.
- Minimum of 3 years customer service, Purchasing, Logistics, Procurement, experience on electrical industry sales in a large company required.
- Intermediate knowledge Microsoft Office (Word, Excel, Power Point).
- Basic knowledge MAPICS, AS400, ERP, SAP.
- Must have basic level verbal and written English skills required.
**EATON LEADER PROFILE**:
Thinks & Acts Strategically; Builds Organizational Capabilities; Gets Results; Enables Digital Mindset; Leadership Attributes (Passionate, Accountable, Efficient, Transparent, Learner, Ethical).
**FUNCTIONAL COMPETENCIES**:
- Global Trade Management (Gtm).
- Logistics.
- Materials.
- Procurement.
- Risk & Compliance.
- Supplier Development & Quality
- Supplier Diversity
- Digitalization "
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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