Customer Service Representative

hace 5 meses


Santa Catarina, México Fulfillment by envia A tiempo completo

**Fulfillment by envia **Se encarga de todas las fases del proceso de entrega, desde la recepción e inspección de tus productos hasta el procesamiento de las órdenes y su despacho con nuestros aliados logísticos. Utilizamos la más alta tecnología, contamos con una red global de socios estratégicos e impulsamos el comercio global superando las expectativas de nuestros clientes.

Explorarás las últimas tecnologías y herramientas de vanguardia en **Fulfillment by envia **que nos permiten optimizar nuestras operaciones en el almacenaje, preparación y envíos de los productos.

**¿Qué esperamos de ti en el área? **Como Customer Service Representative serás el responsable de gestionar los clientes VIP dentro de la compañía, manteniendo las estrategias de satisfacción y optimización del rendimiento de las cuentas para obtener una experiência única del cliente dentro de **Fulfillment by envia**.

**¿Qué puedes esperar de Fulfillment by envia? **Un gran ambiente laboral, crecimiento personal y profesional. Podrás alcanzar todas las metas que te propongas y tendrás la posibilidad de tener tu propio equipo de trabajo. Desarrollaras un plan de carrera profesional, te encontrarás rodeado de mentes brillantes, apasionadas e innovadores que impulsan el cambio y la disrupción en el mercado. Serás parte de un equipo colaborativo e internacional, donde se fomenta el espíritu emprendedor y se celebra la diversidad de ideas y opiniones. Te beneficiarás de un ambiente de trabajo altamente dinámico y colaborativo, donde la comunicación fluida y el espíritu de equipo son fundamentales para alcanzar el éxito colectivo.

**Te ofrecemos**:

- Contratación directa con nuestra empresa
- Sueldo de mensual de $16,000.00 neto
- Bono base a metas y objetivos ($2,000)
- Horario de Lunes a Viernes de 09:00 a.m. a 06:00 p.m.
- Capacitación pagada
- Prestaciones de ley
- Seguro de gastos médicos mayores y Seguro de vida del 50%
- Adelanto de nomina por los días trabajados
- Oportunidad de crecimiento y desarrollo
- Se otorga equipo de trabajo

**Para nosotros es muy importante que cumplas con los siguientes requisitos**:

- Licenciatura en Negocios Internacionales o carrera afín.
- Experiência mínima de 1 año en Atención a Clientes top
- Ingles intermedio-avanzado (Deseable)
- Buena ortografía y gramática
- Sentido de urgencia
- Maneja de Paqueterías Office

**¿Qué actividades deberás realizar?**
- Estar en constante comunicación con clientes de cuantas top y paqueterías.
- Atender las necesidades operativas de los clientes de **Fulfillment by envia **de la mano de su ejecutivo comercial.
- Programar visitas a las instalaciones de los clientes con cuentas top para presentar al equipo.
- Tener comunicación interna con el equipo de KAE, para evaluar y discutir temas relevantes sobre las cuentas top.
- Realizar el reporte mensual de cuentas.
- Mantener excelente relación tanto con clientes como con proveedores para facilitar la comunicación y soporte
- Fungir como mediador entre cliente y paquetería.
- Dar seguimiento y gestión de incidencias.

Únete a nuestro equipo dinámico y forma parte de la transformación emocionante de la industria logística, tecnológica y de comercio electrónico como Customer Service Representative

Tipo de puesto: Tiempo completo

Salario: $16,000.00 al mes

Tipos de compensaciones:

- Bono de productividad

Experiência:

- Atención a clientes Top: 1 año (Deseable)

Lugar de trabajo: In person



  • Santa Catarina, Nuevo León, México International Paper A tiempo completo

    Position Title:Customer Service RepresentativeCategory/Shift:Salaried Full-TimeThe Job You Will Perform:We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for communicating with customers, estimating and entering orders, and performing other activities to facilitate...


  • Santa Catarina, México Uline A tiempo completo

    **Customer Service Representative** **Pay from $30,900 pesos per month to $34,400 pesos per month** **Monterrey Branch** **Carr. Miguel Aleman KM 21 #6** **Prologis Park Apodaca** **Apodaca, N.L. Mexico 66627** Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional...


  • Santa Catarina, Nuevo León, México M&S Consultores A tiempo completo

    At M&S Consultores, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.**Key Responsibilities:** Collect and analyze customer information to identify and...


  • Santa Catarina, Nuevo León, México M&S Consultores A tiempo completo

    **Job Opportunity at M&S Consultores**We are seeking a highly skilled Customer Service Representative to join our team in Santa Catarina, NL. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Collect and analyze customer...


  • Santa Catarina, Nuevo León, México Budenheim Mexico Sa De Cv A tiempo completo

    Job Title: Customer Service RepresentativeJob Purpose: Provide exceptional customer service to a defined customer base, ensuring timely and efficient resolution of customer inquiries and issues.Key Responsibilities:Main point of contact between customer and internal departmentsAdvocate on customer's behalf to internal departments and suppliersAnswer customer...


  • Santa Catarina, Nuevo León, México Uline A tiempo completo

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Uline!Key Responsibilities:Process customer orders and inquiries in a collaborative call center environment.Provide legendary service to our customers, answering product and pricing questions with confidence.Work closely with our team to ensure seamless order...


  • Santa Catarina, Nuevo León, México Prologistics A tiempo completo

    We are seeking a Customer Service Representative to join our team. The ideal candidate will have strong communication skills and be able to provide exceptional customer service in a fast-paced environment.About the Role:Respond to customer inquiries via phone, email, and chatResolve customer complaints in a professional and timely mannerCollaborate with...


  • Santa Rosa Jauregui, Querétaro de Arteaga, México Avery Dennison A tiempo completo

    Job Title: Customer Service Representative, RFIDWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Querétaro. As a key member of our global Customer Service Representative - RFID / Intelligent Labels team, you will play a critical role in delivering exceptional customer service and support to our clients.Key...


  • Santa Catarina, Nuevo León, México International Paper A tiempo completo

    **Job Summary**:As a Customer Service Representative at International Paper, you will be responsible for communicating with customers, estimating and entering orders, and performing other activities to facilitate excellent customer relationships supporting Sales, Manufacturing, and Shipping.**Key Responsibilities**:Communicate with customers regarding issues...


  • Santa Catarina, México International Paper A tiempo completo

    **Position Title**: Customer Service Representative **Category/Shift**: Salaried Full-Time **The Job You Will Perform**: - Communicate with customers, estimate and enter orders, and perform other activities to facilitate excellent customer relationships supporting Sales, Manufacturing, and Shipping. - Has a basic understanding of manufacturing processes...


  • Santa Catarina, México Ser-es A tiempo completo

    Importante proveedora industrial ubicada en Santa Catarina N.L. por crecimiento está en búsqueda de **CUSTOMER SERVICE REPRESENTATIVE** **Principales funciones**: - Proporcionar a los clientes el estado de pedido, consultas, cancelaciones, cambios, reembolsos, entre otros. - Entrada de datos (colocación de pedidos, ordenes de compra a planta hermana,...


  • Santa Rosa Jauregui, Querétaro de Arteaga, México Avery Dennison A tiempo completo

    Customer Service Representative - RFID BusinessAt Avery Dennison, we are seeking a skilled Customer Service Representative to join our global team. As a key member of our RFID business, you will play a vital role in delivering exceptional customer experience and driving business growth.Main Responsibilities:Servicing customer orders and inquiries with...


  • Hacienda Santa Fe, Jalisco, México El Panque A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team. As a member of our support team, you will be responsible for resolving customer inquiries and providing exceptional service. This is an excellent opportunity to develop your problem-solving skills and work with a dynamic team.Provide timely and effective support to customers via...


  • Santa Rosa Jauregui, Querétaro de Arteaga, México Avery Dennison A tiempo completo

    Job OverviewAvery Dennison is seeking a highly skilled and motivated Customer Service Representative to join our RFID business team in Querétaro. As a key member of our global customer service team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide timely and accurate...


  • Santa Catarina, México BUDENHEIM MEXICO SA DE CV A tiempo completo

    **Job Purpose**: Care of a defined customer base in a certain area/region and coordination of said customers with internal departments, external sale team and online databases. Cross communication and support of multi divisions within the organization. To serve our customers with excellence, attend to their requirements with efficiency, speed, quality,...


  • Santa Rosa Jáuregui, México Avery Dennison A tiempo completo

    Job DescriptionOur Customer Service Representatives are meaningful, supporting roles in our very fast growing RFID business. In this role you would be part of our global  high performing Customer Service Representative - RFID / Intelligent Labels.As a Customer Service Representative you will further develop current and future business with our customers in...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    **About the Role**Carrier Global Corporation is a global leader in intelligent climate and energy solutions. We are committed to creating solutions that matter for people and our planet for generations to come.As a Customer Assurance Associate, you will be responsible for: Interface and engage daily with Schedulers, Planners, Supply Chain and Logistics...


  • Santa Catarina, México AGP GLASS A tiempo completo

    The AGP Group is a world-leading and specialized glass manufacturer. Our company guarantees world-class technology and the highest level of innovation in glazing solutions. More than 20 renowned automobile manufacturers rely daily on the know-how of our 7 high-tech production plants and innovation centers, which now employ a total of over 4,500...


  • Santa Rosa de Jáuregui, Qro., México Maxcess A tiempo completo

    **Customer Service Representative - Bilingual** **Duties and Responsibilities**: **LOCATION INFORMATION**: Position located in Queretaro office. Individuals hired for this position are part of the US Domestic CSR team, servicing RotoMetrics customers based exclusively in the US. This position reports to Supervisors & Management located in the US. Training...


  • Santa Catarina, México AGP GLASS A tiempo completo

    The AGP Group is a world-leading and specialized glass manufacturer. Our company guarantees world-class technology and the highest level of innovation in glazing solutions. More than 20 renowned automobile manufacturers rely daily on the know-how of our 7 high-tech production plants and innovation centers, which now employ a total of over 4,500...