Claim IT Quality Control Analyst I

hace 4 días


Tijuana, México Integon Service Co. A tiempo completo

**ABOUT US**
Integon Service Co. supports its insurance company affiliates, which offer property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, small business auto insurance and more.

With our Mexico headquarters located in Tijuana, Baja California, at Integon, with over 900 employees, we continue to grow our portfolio of remote positions that can be filled **anywhere **in the country. We offer the stability of a large corporation with the flexibility of a remote or hybrid career.

We continue to build a caring and inclusive company culture and are proud to be certified as a **Great Place to Work**

**JOB DESCRIPTION**

**KEY RESPONSIBILITIES**
- Works on assigned projects by prioritizing tasks and adhering to deadlines to meet department objectives
- Analyzes business requirements to develop test plans, scenarios and scripts. Executes test cases & scripts
- Supports defect management with creation of defects, providing information to app dev on expected outcome and retesting
- Participates in defect triage meetings and root cause analysis
- Updates and maintains traceability matrices to ensure test coverage
- Provides test progress reports to the QA Leadership and follows up with development team on defects
- Follows up with QA management on issues and escalations and provides suggestions for possible resolutions
- Works with Business Analysis, Application Development, and Project Management to assure timely completion of testing plans
- Assists in code deployments; including, but not limited to, off-hours support and an occasional weekend
- Bachelor’s degree or equivalent experience
- English (Professional Working Proficiency)

**FUNCTIONAL SKILLS**
- Effective verbal and written communication skills
- Strong organization and time management skills
- Proficient in programming languages (SIEBEL, SQL, XML)
- Analytical planning and problem-solving skills

**Salary**: $30,000.00 - $33,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Quality Assurance: 2 years (required)

**Language**:

- English (Advanced) (required)



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