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Service Desk N1
hace 1 mes
Importante operador global especializado en la integración de la voz
**Service Desk N1**
- Requisitos:_
- Licenciatura o Ingeniería concluida en sistemas, informática, computación o afín
- Inglés básico, comprensión y lectura
- Experiência de 1 a 3 años como Support Technician N1
- Conocimiento del sector de las telecomunicaciones.
- Experiência en procesos tecnológicos
- Destreza con herramientas de análisis de redes
- Conocimiento de tecnologías VoIP (protocolo SIP, WebRTC, etc.)
- Certificados Microsoft (deseable)
- Conocimiento de lenguajes de programación modernos para la implementación de procesos backend (deseable)
- Funciones:_
- Ser el apoyo de confianza de nuestros clientes y ayudarles a resolver sus peticiones.
- Capacidad para desarrollar y mantener un alto nível de conocimientos técnicos relacionados con los productos de la empresa.
- Representar a la empresa en eventos del sector y compartir su liderazgo de pensamiento.
- Influir en el desarrollo del servicio colaborando estrechamente con los equipos de preventa, asistencia y operaciones para recopilar y asimilar los comentarios de los usuarios.
- Ofrecemos:_
- Sueldo neto mensual: $18,000 a $20,000 de acuerdo a experiência
- Zona de trabajo:_ Esquema híbrido - Polanco
Si cumples con los requisitos postúlate por este medio con tu CV
Mucho éxito en el proceso de selección
Tipo de puesto: Tiempo completo
Sueldo: $18,000.00 - $20,000.00 al mes
Horario:
- Turno de 8 horas
Lugar de trabajo: remoto híbrido en Distrito Federal - 11560, Distrito Federal -, Distrito Federal
