Grocery Business Operations Intern

hace 2 semanas


Tlahuac, México DiDi Global A tiempo completo

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview:
Join Didi's Grocery Operations Empowerment team as an Intern and dive into a world of excitement Collaborate with a dynamic team, focusing on shopper management, card transactions, and bags optimization. Work alongside passionate professionals, gaining hands-on experience in the fast-paced universe of Didi's grocery operations.

Role Responsibilities:

- Collaborate on strategic initiatives to enhance the shopper experience.
- Assist in developing and implementing efficient shopper management strategies.
- Contribute to projects on card activation, payment processes, and troubleshooting.
- Optimize bags management for streamlined and efficient deliveries.
- Work closely with cross-functional teams to support overall growth and efficiency.
- Engage in data analysis to identify trends and provide continuous improvement insights.
- Participate in meetings, sharing innovative ideas for team advancement.
- Support in creating and maintaining process documentation.
- Contribute to an inclusive work environment, fostering positive team culture.

Role Qualifications:

- Currently pursuing a degree in Business, Operations, or a related field (Minumin graduation date: December 2024).
- Strong organizational and analytical skills.
- Excellent communication and teamwork abilities.
- Proficient in Microsoft Office Suite.
- Familiarity with data analysis tools and techniques.
- Previous involvement in projects related to shopper management or operations.
- Ability to adapt to a fast-paced and dynamic work environment.
- Basic understanding of card transactions and payment processes.
- Familiarity with bags management systems.
- Proficiency in English is required.

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

**_



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