IT & Cybersecurity Consultant (Pre-sales)

hace 3 semanas

Monterrey, México iKraftSolutions LATAM A tiempo completo

IT & Cybersecurity Consultant (Pre-sales)will work within a territory in conjunction with a team of tenured, outside sales executives as well as Field Network Engineers to conduct comprehensive system/network assessments, discuss organizational goals, and design and propose customized IT and Cybersecurity solutions backed and supported by our best-of-breed technology stack and industry experts.

**Responsibilities**:
Lead and participate in prospective client first-call phone conferences and in-person alignment meetings.These meetings are to uncover organizational challenges, introduce the Impact Managed IT and Managed Cybersecurity service offerings, and show the value of our services.
Work with the IT Team to coordinate the planning of the entire BTA process and set all timelines. Conduct the onsite interviews, manage the assigned Field Network Engineer(s) while onsite and set expectations for completion of each step in the Business Transformation Assessment process.

Prepare all financial and ROI documentation to help sell the solutions to the client.
Review and perfect the writing of the Business Transformation Assessment document, network diagrams, quotes, etc. and prepare recommendations for final client delivery.

Review and validate findings of in-depth Business Transformation Assessment with prospective client. Take the technical details and explain them to C-Level teams in a non-technical way to show the value of the Managed IT service offering.
Develop a strategy for technology implementation, prioritizing the elements that will most efficiently deliver the highest number of benefits to present to prospective client.
Own the Managed IT sales pipeline and associated quota assigned to respective branch(es).
Lead periodic training sessions with branch sales teams to further their professional development and bolster their ability to find qualified leads for Managed IT and Cybersecurity sales.

Technology Solutions

Managed IT Consultants will lead all prospective sales engagements to determine the best combination, customization, and integration of IT & Cloud and Cybersecurity solutions:
IT & Cloud Solutions
- Security focused network infrastructure managementAzure, Azure Files, Azure SQL
Mobile Device Management
Backup & Business Continuity
Network Management
Cloud Hosting Platforms
Workspace as a Service
IT Documentation Portals
vCIO Consulting
Cloud VoIP Phone Systems
Productivity Suites
Microsoft Surface Devices
Change Management Systems
Cybersecurity Solutions
- proactive network alerting and monitoringEdge Security
Endpoint Protection
Secure Data Protection
Identity and Access Management
Backup and Disaster Recovery
Network Security Monitoring
Compliance Services
vCISO Consulting

Things we Look for

**Technical Knowledge**:
Advanced level understandingAbility to learn and maintain operating knowledge of RMM, PSA, ticketing, CRM, ERP, and other internal systems as needed to perform job functions.Microsoft Office Suite

**Internal Systems**:
Fundamental understanding of Server technologiesExperience with Windows 2008-2019 Server

Office365/M365, Azure, and other "cloud" solutions
Active Directory design, management, and maintenance.
Microsoft Exchange, SQL, and SharePoint knowledge
DNS, DHCP, and other server-side networking technologies
VMWare, Hyper-V and other virtualization technologies
Mobile operating systems (IOS, Android, Windows)

**Storage solutions**: SAN, NAS, Shared storage, ISCSI, Fiber Channel

Fundamental understanding of firewalls, switches and other networking technologiesCisco Meraki, Cisco, or other business grade vendor solutions

Wireless, Site Survey, and network heat-mapping
Disaster Recovery solutions and backup technologies

Able to work independently and as part of a team
Must be prepared to travel locally as required
Must possess technical writing proficiency

Experience

Minimum 5 years' experience in Solutions Architecture, Pre-sales Engineering, IT Management, or related experience requiredPrevious experience as a Solutions Engineer, Solutions Architect Sales Engineer, IT Manager, IT Director, VP of Technology, Infrastructure Manager, Network Engineer, Systems Engineer, or similar roles.
10+ years of IT industry experience
Experience with a Microsoft Partner organization
Experience with a managed services organization

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