Customer Services
hace 1 semana
Crossmotion Logistics es una empresa 100% mexicana con más de 25 años dedicados a la logística internacional, tanto de importación como de exportación. Certificados como compañía Great Place To Work, estando dentro de las mejores empresas para trabajar a nível nacional.
Ubicación**:San Pedro Garza, NL.**
- ¿Qué buscamos?_
**EJECUTIVO DE CUSTOMER SERVICE (marítimo)**
- OBJETIVO DEL PUESTO_
Ser el vínculo entre el cliente y la empresa. Proveer información relevante sobre los embarques, asesorar, brindar soluciones y atención al cliente para garantizar transacciones de negocio duraderas.
- ¿Qué necesitas?_
- Licenciatura en: Negocios Internacionales, Comercio Internacional, Relaciones Internacionales, Logística o afín.
- Experiência: Mínimo 2 años en logística de operaciones marítimas y/o aéreas.
- Idiomas: Inglés avanzado
- Vivir en la ZM de Monterrey. (No tener problemas para trasladarte a Plaza Arboledas en San Pedro Garza)
- Conocimientos en:_
- Dominio de INCOTERMS
- Conocimiento en puertos y Carriers
- Experiência en operaciones logísticas de importación y exportación marítima, aérea, intermodal y terrestre.
- Experiência en elaboración de documentación operativa
- Manejo de paquetería office
- Principales funciones y responsabilidades:_
- Asesorar y brindar soluciones logísticas a clientes.
- Atención y seguimiento a las necesidades del cliente.
- Brindar estatus de los embarques a los clientes.
- Cuidado y desarrollo de clientes.
- Elaborar reportes con información de los embarques en tránsito.
- Realizar visitas a clientes para identificar sus necesidades de servicio.
- Recepción, revisión y análisis de información.
- Revisión de cargos notificados al cliente y tarifas vigentes.
- Solicitud y resguardo de documentos de clientes: Cartas y BL’s.
- ¿Qué ofrecemos?_
- Contrato directo con la empresa.
- Prestaciones superiores a las de la ley.
- IMSS desde el día 1 como prestación de ley.
- Vacaciones superiores a las de la ley a partir del 6to mes de ingreso.
- Seguro de gastos médicos mayores.
- Seguro de vida
- Horario híbrido (de lunes a viernes).
- Eventos de integración.
- Capacitaciones.
- Apoyo en mejora del idioma
- Aguinaldo.
- Utilidades.
- Entre otros
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: $25,000.00 - $28,000.00 al mes
Beneficios:
- Apoyo para estudios
- Aumentos salariales
- Días por enfermedad
- Seguro de gastos médicos mayores
- Seguro de vida
- Teléfono de la empresa
- Vacaciones adicionales o permisos con goce de sueldo
Pago complementario:
- Bono de productividad
Tipo de jornada:
- Lunes a viernes
- Turno de 8 horas
Lugar de trabajo: remoto híbrido en Valle del Campestre, 66265 San Pedro Garza García, N.L.
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