IT Support

Be part of out team! share with us your experience as a L1 support in a position 100% remote - **Requirements**:_ - 2+ years’ experience as a L1 Support Engineer - Excellent problem-solving skills and Documentation Skills. - Proven customer service skills. - Familiarity with Information Technology Infrastructure Library (ITIL) methodologies - Good...

We are seeking a highly skilled and motivated **IT Support Engineer** to join our team. As a **remote position** based in **México **&** LATAM**, you will play a crucial role in troubleshooting and providing technical support to our customers. If you are a self-motivated individual with a passion for technology and excellent communication skills, we invite...

**IT Support Analyst** **Why is Perficient the best option?** Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as...

_**AZKA - IT CONSULTING **_CONSULTORÍA DE TECNOLOGÍA Y NEGOCIOS EN BÚSQUEDA DE TU TALENTO_ **Production Support** - Nível superior educativo: Ing. en Informática, Sistemas Computacionales, o afín._ - Más de 4 años de experiência_ - **Ingles Conversacional**_ - **Calificaciones**:_ - Competente en Unix, escribiendo SQL. - Experiência sólida en...

**TESTING IT** Somos una empresa líder en pruebas de software, brindamos servicios en México y Nearshore a EEUU; te invitamos a unirte como **EDI TECHNICAL SUPPORT (**Electronic Data Interchange )** para ejecutar y asegurar el cumplimiento de todas las actividades de mantenimiento de nuestro cliente: Buscamos a partir de 2 años de experiência en: -...

'''Job Overview:''' We are seeking a highly motivated and skilled Technical Support professional to join our team. As a Technical Support, you will be responsible for providing technical assistance and support to our clients, ensuring their IT systems are running smoothly. This is an excellent opportunity for someone with strong problem-solving skills and a...

Bring your creative and analytical skills to a team where you’ll be inspired, empowered, and rewarded for life by creating products that impact thousands of families every day. Position**:Associate IT Tools** Location/Division Specific Information**:Mexico **/ Engineering Division **What will you do?** - Provide next-tier support for IT support teams to...

We are looking for an IT PMO For a big enteprise in Guadalajara. Experience : At least 5 yoe leading IT Software Projects in a pmo role. Strong communication (both business and technical) and interpersonal skills - Detail-oriented, project management skills - Ability to support multiple projects and corresponding documentation - Ability to break down...

6+ years of IT experience in L2/L3 support and 4+ years of experience in.NET Technologies. - Responsible for Handling Level 2 Analysis - Allocate an issue, investigate it, find a root cause, and present the clear and correct bug report to - development team. - Follow SLAs during triaging incidents from service desk. - Create and maintain documentation such...

Manage Help Desk / Support Queue and Coordinate resources to resolve cases for customers in the USA. all Support cases originate from the US for US customers. You will be coordinating support cases between US customers and US based support engineers. (you are not providing the support, but coordinating) Work is conducted 100% in English. 100% remote...

Se solicita: - **Tech support L2**_ - **Actividades**:_ - Dar soporte tecnico a clientes de Estados Unidos via telefonica, correo electronico o chat - Solucion de problemasrelacionados con IT - Seguimiento a tickets - Trabajos de forma remota. Importante: Tener conocimientos de Outlook, atencion al cliente, VPN, Active Directory, escalación de soportes y...

Are you the IT Analyst we are looking for? Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge,...

We are seeking an** IT System Administrator** to manage and maintain our IT infrastructure and systems. The primary responsibility of this position will be to manage our Active Directory, user licenses, and help with SOC 2 evidence collection. This position is for work remotely. **Skills & Requirements** - Bachelor's degree in Computer Science, Information...

Base is a Customer Lifecycle Marketing SAAS platform, building the Customer-led Growth (CLG) category and ecosystem. We’re searching for an energetic, tech-savvy Technical Support Engineer who can provide Tier 1+ 2 technical support to our customers, allowing them to realize the maximum value of Base, assuring our platform is up and running as...

Remote IT Manager — In Mexico Our professional office is looking for an IT manager to support and help us serve our servers, staff and clients. This position’s responsibilities include: - Managing, developing and uodating shell scripts we use to launch new services and perform backups; - Helping with user-based IT issues for a staff of 20 employees. -...

Job Summary: Trevel company which offers personalized and private tours for travelers, is seeking Host Support assistant. You will be responsible for providing support to hosts and ensuring they have the resources they need to provide our travelers with an exceptional experience. You will work closely with our Host Team, Customer Service, and Experience...

Helpdesk Support Analyst The Functionary is looking for a Helpdesk L1 and L2 Technical Support Agent. This is a work from home position. About the company The Functionary is a leading provider of business process support services to consumers, small business, mid-market, and enterprise customers. The Functionary partners with retailers, OEMs, and...

**Cápita Works** was founded in 2020, amid a global pandemic, to provide people with remote jobs to work from home and offer small and medium-sized companies in the US access to the best remote talent in Mexico. We are still striving to find the best talent in Mexico, individuals who are eager to be part of an innovative environment and **work remotely**...

We are looking for a **Tier 1 Support Engineer **to join our team. This position is to work **remotely **as a** freelancer**. The Tier 1 Support Engineer will be responsible for providing first-line technical assistance to our clients and internal users. The main goal will be to resolve issues and respond to inquiries related to hardware, software, and...

The Systems Analyst (SA) creates high-level technical designs for moderate complexity projects and maintenance efforts by analyzing requirements and systems architecture, collaborating with technology partners and adhering to tool standards with little assistance. - The SA assesses, documents, and mitigates design constraints and/or risks and performs design...