Customer Support

RESPONSIBILITIES: - Assist clients with product inquiries, troubleshooting, and technical support - Conduct outbound calls to follow up on customer inquiries and resolve any outstanding issues - Maintain accurate and detailed records of customer interactions and transactions - Collaborate with internal teams to escalate and resolve complex customer issues -...

**Job title**:Customer Support Representative **Responsibilities** Communicating with customers via: - Phone - Cases - Chat Assisting customers with: - Basic product installation - Product access and activation - Phone orders - Product and course registration Supporting internal teams by: - Assisting Sales with customer inquiries - Handling calls from...

**Pearl Abyss America, Inc**. - the team behind **Black Desert** and the upcoming titles **DokeV** and **Crimson Desert** - is seeking a high-performing, creative, results-oriented and quality-obsessed **Customer Support Specialist** to help accelerate our gaming reach to millions of Black Desert players in South America. The video games industry is...

**Main Duties and Responsibilities**: Territory in charge: Latam + Europe region **Pre-Sales**: - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the...

**Acerca de la empresa** VIVE PROPERTIES es una empresa líder en el sector inmobiliario, nuestro enfoque se centra en brindar soluciones tecnológicas innovadoras y de vanguardia para el desarrollo de plataformas inmobiliarias. Nos enorgullece ofrecer un ambiente de trabajo colaborativo y de apoyo, donde el crecimiento profesional y el aprendizaje continuo...

**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

**Main Duties and Responsibilities**: **Pre-Sales**: - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on...

Main Duties and Responsibilities: Pre-Sales - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers and...

**Main Duties and Responsibilities**: **Pre-Sales** - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers...

Main Duties and Responsibilities: Pre-Sales - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers and...

About the job: The Red Hat Ansible Support Engineering team is looking for a Technical Support Engineer with a background in IT automation technologies to join us in Mexico. In this role, you will help customers resolve technical issues with the deployment and use of the Red Hat Ansible Automation Platform suite of solutions, which includes automation...

**Needs to hire 2 Employees** Key Responsibilities: - Assist clients with data within software (perform updates in data, forward the communication to alternate parties) - Review legal documentation, update software to reflect based on FDCPA - Support consumers attempting to pay balances, navigating them to the correct team for further services & support -...

Dealership Performance 360 is a growing industry leader in customer relationship management. We are looking for tech supports that are willing to do their best for their careers. **We need**: - High School Diploma or equivalent - Confident **What we’re looking for**: - Tech support for inbound calls - Confident speakers - Great computer skills -...

$20,000 HIRING BONUS Job Summary: Call Support - Roadside Assistance help customers solve various roadside problems, which could considerably impact their personal or professional lives. Every customer that calls needs our assistance immediately. They may be in a dangerous situation, experience bad weather, or about to miss an important appointment. This...

**Main Duties and Responsibilities**: **Pre-Sales** - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers...

**Job Summary** Provides leadership and direction for the delivery of pre and post-sales services and support to clients and customers. Manages all facets of customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy. Analyzes operational processes, escalation procedures...

**Must reside in one of the following states: Mexico City, State of Mexico, Aguascalientes, Jalisco, Nuevo Leon, Queretaro, Puebla** *** Must be fluent in English** **Job Summary**: Acts as the first line of customer support. Receives incoming customer queries, identifies relevant issues, and either directly resolves customer issues or refers the query...

Osmind is the premier platform for clinicians and researchers advancing new life-saving mental health treatments. Today, mental health disorders are one of the leading causes of death worldwide, especially among young adults, and are tied to shortening lifespans. While there have been developments in new psychiatric medications since the first FDA approval...

**Primary Responsibilities**: - Manage complex Enterprise client relationships throughout the post-sales customer life cycle. - Collaborates with multiple internal stakeholders to generate successful customer experiences across the onboarding, adoption, enablement, expansion, and AMC renewal phases - Ensure/promote value realization by closely engaging with...

Together we are powering the future of Higher Education: Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 22 million students in 50+ countries. We are dedicated to helping Higher...