Soft Collections Agent

hace 2 meses


Zapopan, México Intugo A tiempo completo

**RESPONSIBILITIES**
APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE.

**RESPONSIBILITIES**
¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS
¬RECEIVING INBOUND REDEMPTION CALLS
¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE
¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT REVIEW

**QUALIFICATIONS**
¬HIGH SCHOOL DIPLOMA OR EQUIVALENT
¬2 YEARS OF EXPERIENCE IN CUSTOMER SERVICE OR RELATED FIELD

¬BASIC COLLECTIONS EXPERIENCE
¬PROFICIENT WITH MICROSOFT
¬BILINGUAL

**SHIFT**

This is a 100% on-site position in Guadalajara, Jalisco

**SCHEDULE**

8:00 am-6:00 pm/ 11:00 am-8:00 pm

Sunday + 1 week day off

**SALARY**

Monthly base salary $18,200 ($3,500 weekly net)

+$3,000 monthly bonus*

**BENEFITS**

*All mexican law benefits apply*

%2 savings fund

$1, 400 food stamps

20 days Christmas bonus

Pay: $18,000.00 - $21,000.00 per month

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer Service: 2 years (required)

**Language**:

- Advanced English (required)

Work Location: In person


  • Soft Collections Agent

    hace 2 semanas


    Zapopan, México Intugo A tiempo completo

    Responsibilities Key areas of responsibility ¬making outbound calls on repossessed accounts ¬receiving inbound redemption calls ¬making suitable arrangements with customers that are currently past due ¬identifying accounts that require management review ¬providing outstanding customer service ¬maintaining required standards set by the...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    ResponsibilitiesOur ideal candidate will be responsible for making outbound calls to repossessed accounts, receiving inbound redemption calls, and making suitable arrangements with customers who are past due. They will also identify accounts that require management review, provide outstanding customer service, and maintain required standards set by the...

  • Soft Collections

    hace 5 meses


    Zapopan, México Intugo A tiempo completo

    Responsibilities Key areas of responsibility ¬making outbound calls on repossessed accounts ¬receiving inbound redemption calls ¬making suitable arrangements with customers that are currently past due ¬identifying accounts that require management review ¬providing outstanding customer service ¬maintaining required standards set by the...

  • Collections Agent

    hace 5 meses


    Zapopan, México KR Consultoría A tiempo completo

    _**COLLECTIONS AGENT**_ - **HIRING BONUS + SENIORITY BONUS**_**REQUIREMENTS**: _ - _Completed _**High school**_ - _**Bilingual **_(English/Spanish). Fluent in both languages_ - _**6+ months of related experience: collections**_, customer service, customer experience, telemarketing._ - _Excellent communication skills_ - _Computer skills_ - _Must be able to...

  • Collections Agent

    hace 4 semanas


    Zapopan, México Intugo Call Center A tiempo completo

    ESTAMOS EN BUSCA DE TU TALENTO EN EL AREA DE **COLLECTIONS**!! **Requisitos**: - **EXPERIENCIA DE 1-2 AÑOS MINIMO EN EL AREA DE COLLECTIONS DE** **ATENCIÓN AL CLIENTE**: - DOMINIO DE MICROSOFT (EXCEL, POWERPOINT, ETC.) - BILINGÜE INGLÉS/ESPAÑOL **ACTIVIDADES**: - RECIBIR LLAMADAS ENTRANTES EN CUENTAS MOROSAS - MANEJO DE REDENCIONES - MANEJO DE...

  • Collections Agent

    hace 2 meses


    Zapopan, México Intugo Call Center A tiempo completo

    ESTAMOS EN BUSCA DE TU TALENTO EN EL AREA DE **COLLECTIONS**!! **Requisitos**: - EXPERIENCIA DE 1-2 AÑOS MINIMO EN EL AREA DE COLLECTIONS DE ATENCIÓN AL CLIENTE - DOMINIO DE MICROSOFT (EXCEL, POWERPOINT, ETC.) - BILINGÜE INGLÉS/ESPAÑOL **ACTIVIDADES**: - RECIBIR LLAMADAS ENTRANTES EN CUENTAS MOROSAS - MANEJO DE REDENCIONES - MANEJO DE CUENTAS...

  • Collections Agent

    hace 2 meses


    Zapopan, México Intugo A tiempo completo

    **Responsibilities**: - Making outbound calls on repossessed accounts Receiving inbound redemption calls - Making suitable arrangements with customers that are currently past due. - Identifying accounts that require management review. - Providing outstanding customer service - Maintaining required standards set by the department. - Adherence to Company...

  • Soft Collections Agent

    hace 5 meses


    Zapopan, México Intugo A tiempo completo

    **RESPONSIBILITIES** APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE. **RESPONSIBILITIES** ¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS ¬RECEIVING INBOUND REDEMPTION CALLS ¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE ¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...

  • Soft Collections Agent

    hace 5 meses


    Zapopan, México Intugo A tiempo completo

    **RESPONSIBILITIES** APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE. **RESPONSIBILITIES** ¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS ¬RECEIVING INBOUND REDEMPTION CALLS ¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE ¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...


  • Zapopan, México Intugo A tiempo completo

    **International company looking for talent to join our team!** American company that finance, buys and sells used cars. Main office in Dallas, Texas. Business model that offers service centers, lots and stores. Maintain department standards while delivering exceptional customer service in a highly professional environment. Utilize early-stage collection...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    **Key Responsibilities**Apply early-stage collection negotiation tactics to maintain customer current status or lower delinquency levels.Engage in outbound calls on repossessed accounts, receive inbound redemption calls, and make suitable arrangements with customers who are past due.Identify accounts requiring management review and ensure timely...

  • Collections Agent

    hace 5 meses


    Zapopan, México Intugo A tiempo completo

    OVERALL RESPONSIBILITY TO ENSURE ALL COMPLAINTS ARE ACKNOWLEDGED IN A TIMELY MANNER AND MAXIMIZE CUSTOMER SATISFACTION. KEY AREAS OF RESPONSIBILITY - PROVIDE EXCEPTIONAL CUSTOMER SUPPORT - INPUTTING ALL COMPLAINT INFORMATION INTO THE COMPLAINT SYSTEM - DOCUMENTATION OF COLLECTOR PRO - HANDLE COMPLAINTS AND ALL COMMUNICATION WITH OUR CUSTOMERS IN...

  • Collections Agent

    hace 5 meses


    Zapopan, México Intugo A tiempo completo

    **Trabaja en sitio con prestigiosa empresa extranjera!** **Beneficios**: Excelentes bonos adicionales Salario competitivo Vales de despensa adicionales Estacionamiento gratuito Beneficios de ley 2 días de descanso **Perfil**: Inglés avanzado Experiência en Call Center Disponibilidad completa de horario Tipo de puesto: Tiempo completo Salario:...

  • Master Data Specialist

    hace 5 días


    Zapopan, Jalisco, México Elanco A tiempo completo

    About the Role:The Master Data Steward for Elanco's US Customer Master Department is responsible for maintaining the company's customer master database, which includes veterinarians, agents, and distributors.This critical position involves the timely and accurate creation and ongoing maintenance of customer master records, which form the foundation for...

  • Master Data Steward

    hace 1 mes


    Zapopan, México Elanco A tiempo completo

    Education : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...


  • Zapopan, México Elanco A tiempo completo

    Education : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...