Soft Collections Agent
hace 3 meses
**RESPONSIBILITIES**
APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE.
**RESPONSIBILITIES**
¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS
¬RECEIVING INBOUND REDEMPTION CALLS
¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE
¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT REVIEW
**QUALIFICATIONS**
¬HIGH SCHOOL DIPLOMA OR EQUIVALENT
¬2 YEARS OF EXPERIENCE IN CUSTOMER SERVICE OR RELATED FIELD
¬PROFICIENT WITH MICROSOFT
¬BILINGUAL
**SHIFT**
This is a 100% on-site position in Guadalajara, Jalisco
**SCHEDULE**
8:00 am-6:00 pm/ 11:00 am-8:00 pm
Sunday + 1 week day off
**SALARY**
Monthly base salary $18,200 ($3,500 weekly net)
+$3,000 monthly bonus
**BENEFITS**
*All mexican law benefits apply*
%2 savings fund
$1, 400 food stamps
20 days Christmas bonus
**Salary**: $18,000.00 - $21,000.00 per month
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer Service: 2 years (required)
**Language**:
- Advanced English (required)
Work Location: In person
-
Soft Collections Agent
hace 2 semanas
Zapopan, Jalisco, México Intugo A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Intugo. As a Soft Collections Agent, you will be responsible for negotiating with customers to resolve delinquent accounts and ensure timely payments.Key ResponsibilitiesApply early-stage collection negotiation tactics to keep customers current or...
-
Soft Collections Agent
hace 3 semanas
Zapopan, México Intugo A tiempo completo**RESPONSIBILITIES** APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE. **RESPONSIBILITIES** ¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS ¬RECEIVING INBOUND REDEMPTION CALLS ¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE ¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...
-
Soft Collections
hace 3 meses
Zapopan, México Intugo A tiempo completoResponsibilities Key areas of responsibility ¬making outbound calls on repossessed accounts ¬receiving inbound redemption calls ¬making suitable arrangements with customers that are currently past due ¬identifying accounts that require management review ¬providing outstanding customer service ¬maintaining required standards set by the...
-
Collections Agent
hace 3 meses
Zapopan, México KR Consultoría A tiempo completo_**COLLECTIONS AGENT**_ - **HIRING BONUS + SENIORITY BONUS**_**REQUIREMENTS**: _ - _Completed _**High school**_ - _**Bilingual **_(English/Spanish). Fluent in both languages_ - _**6+ months of related experience: collections**_, customer service, customer experience, telemarketing._ - _Excellent communication skills_ - _Computer skills_ - _Must be able to...
-
Collections Specialist
hace 6 días
Zapopan, Jalisco, México Kr Consultoría A tiempo completoJob Title: Collections AgentWe are seeking a highly skilled and motivated Collections Agent to join our team at Kr Consultoría. As a Collections Agent, you will be responsible for collecting debts from customers in a professional and respectful manner.Requirements:High school diploma or equivalentBilingual in English and Spanish, with fluency in both...
-
Collections Agent
hace 4 semanas
Zapopan, México Intugo Call Center A tiempo completoESTAMOS EN BUSCA DE TU TALENTO EN EL AREA DE **COLLECTIONS**!! **Requisitos**: - EXPERIENCIA DE 1-2 AÑOS MINIMO EN EL AREA DE COLLECTIONS DE ATENCIÓN AL CLIENTE - DOMINIO DE MICROSOFT (EXCEL, POWERPOINT, ETC.) - BILINGÜE INGLÉS/ESPAÑOL **ACTIVIDADES**: - RECIBIR LLAMADAS ENTRANTES EN CUENTAS MOROSAS - MANEJO DE REDENCIONES - MANEJO DE CUENTAS...
-
Collections Specialist
hace 6 días
Zapopan, Jalisco, México Intugo A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Collections Agent to join our team at Intugo. As a Collections Agent, you will be responsible for making outbound calls to delinquent accounts, receiving inbound calls, handling redemptions, and repossessed accounts. You will also be responsible for skip tracing, loan hardship reviews, and making...
-
Collections Agent
hace 3 días
Zapopan, México Intugo A tiempo completo**Responsibilities**: - Making outbound calls on repossessed accounts Receiving inbound redemption calls - Making suitable arrangements with customers that are currently past due. - Identifying accounts that require management review. - Providing outstanding customer service - Maintaining required standards set by the department. - Adherence to Company...
-
Soft Collections Agent
hace 4 meses
Zapopan, México Intugo A tiempo completo**RESPONSIBILITIES** APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE. **RESPONSIBILITIES** ¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS ¬RECEIVING INBOUND REDEMPTION CALLS ¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE ¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...
-
Bilingual Soft Collections Specialist
hace 7 días
Zapopan, México Intugo A tiempo completo**International company looking for talent to join our team!** American company that finance, buys and sells used cars. Main office in Dallas, Texas. Business model that offers service centers, lots and stores. Maintain department standards while delivering exceptional customer service in a highly professional environment. Utilize early-stage collection...
-
Collections Agent
hace 4 meses
Zapopan, México Intugo A tiempo completoOVERALL RESPONSIBILITY TO ENSURE ALL COMPLAINTS ARE ACKNOWLEDGED IN A TIMELY MANNER AND MAXIMIZE CUSTOMER SATISFACTION. KEY AREAS OF RESPONSIBILITY - PROVIDE EXCEPTIONAL CUSTOMER SUPPORT - INPUTTING ALL COMPLAINT INFORMATION INTO THE COMPLAINT SYSTEM - DOCUMENTATION OF COLLECTOR PRO - HANDLE COMPLAINTS AND ALL COMMUNICATION WITH OUR CUSTOMERS IN...
-
Collections Agent
hace 4 meses
Zapopan, México Intugo A tiempo completo**Trabaja en sitio con prestigiosa empresa extranjera!** **Beneficios**: Excelentes bonos adicionales Salario competitivo Vales de despensa adicionales Estacionamiento gratuito Beneficios de ley 2 días de descanso **Perfil**: Inglés avanzado Experiência en Call Center Disponibilidad completa de horario Tipo de puesto: Tiempo completo Salario:...
-
Customer Service Representative
hace 6 días
Zapopan, Jalisco, México Intugo A tiempo completoAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Intugo. As a Collections Agent, you will play a critical role in maintaining strong relationships with our customers while ensuring timely payments.Responsibilities:Apply early-stage collection negotiation tactics to keep customers current or...
-
Customer Service Representative
hace 2 semanas
Zapopan, Jalisco, México Intugo A tiempo completoJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Intugo. As a Collections Agent, you will play a critical role in ensuring all complaints are acknowledged in a timely manner and customer satisfaction is maximized.Key ResponsibilitiesProvide exceptional customer support and respond to customer...
-
Senior Java Developer
hace 2 semanas
Zapopan, Jalisco, México Oracle A tiempo completoKey Qualifications:Education: Bachelor of Science degree in Computer Science or related fieldLanguage Skills: Excellent English language skills, with a minimum of CEFR B2 or C1 level, or equivalentTechnical Skills:Strong problem-solving, debugging, and analytical skillsProven knowledge of data structures, algorithms, object-oriented programming, software...
-
Us Customer Master Data Steward
hace 3 meses
Zapopan, México Elanco A tiempo completoEducation : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...