Collections Agent

hace 2 semanas


Zapopan, México Intugo A tiempo completo

OVERALL RESPONSIBILITY
TO ENSURE ALL COMPLAINTS ARE ACKNOWLEDGED IN A TIMELY MANNER AND MAXIMIZE CUSTOMER SATISFACTION.

KEY AREAS OF RESPONSIBILITY
- PROVIDE EXCEPTIONAL CUSTOMER SUPPORT
- INPUTTING ALL COMPLAINT INFORMATION INTO THE COMPLAINT SYSTEM
- DOCUMENTATION OF COLLECTOR PRO
- HANDLE COMPLAINTS AND ALL COMMUNICATION WITH OUR CUSTOMERS IN ACCORDANCE

WITH THE COMPANIES GUIDELINES AND POLICIES
- TO MAINTAIN GREAT COMMUNICATION WITH OUR CUSTOMERS THROUGHOUT ALL NEEDED PROCESSES
- FOLLOW UP AND COMPLETE SURVEY IN A TIMELY MANNER
- PROCESS ALL NTTAS IN A TIMELY MANNER AND PROVIDE REPORTS ON SPECIFIED TIMES
- COMPLETE TITLE REPORT IN A TIMELY MANNER AND PROVIDE REPORTS ON SPECIFIC TIMESQUALIFICATIONS
- EXCELLENT COMMUNICATION SKILLS
- BILINGUAL IS A MUST
- HIGH SCHOOL DIPLOMA OR EQUIVALENT
- MUST BE COMPUTER LITERATE AND HAVE A PROFICIENCY IN MICROSOFT OFFICE SOFTWARE.
- GREAT PEOPLE SKILLS
- MUST BE ABLE TO LEARN QUICKLY.
- LEADERSHIP SKILLS
- INTEGRITY
- STRONG WORK ETHIC

**Salary**: From $18,200.00 per month

Work Location: In person


  • Collections Agent

    hace 7 días


    Zapopan, México KR Consultoría A tiempo completo

    _**COLLECTIONS AGENT**_ - **HIRING BONUS + SENIORITY BONUS**_**REQUIREMENTS**: _ - _Completed _**High school**_ - _**Bilingual **_(English/Spanish). Fluent in both languages_ - _**6+ months of related experience: collections**_, customer service, customer experience, telemarketing._ - _Excellent communication skills_ - _Computer skills_ - _Must be able to...

  • Collections Agent

    hace 2 meses


    Zapopan, México Trabaja en Intugo A tiempo completo

    **Profile**: - Two years’ experience in collections area - Excellent customer service skills - Bilingual English/Spanish is a must Job description: - Making outbound calls on delinquent accounts - Receiving inbound calls on delinquent accounts - Handling redemptions - Handling repossessed accounts and out for repossession reviews - Making suitable...

  • Collections Agent

    hace 2 días


    Zapopan, Jalisco, México Trabaja En Intugo A tiempo completo

    BUSCAMOS personas para ayuda con el servicio al cliente en cobranzas- SE REQUIERE 6 MESES A 1 AÑO DE EXPERIENCIA EN SERVICIO AL CLIENTE EN COBRANZAS- EXCELENTES HABILIDADES DE COMUNICACIÓN EN INGLÉS- DEBE SER CREATIVO Y TENER UNA PASIÓN POR EL EXCELENTE SERVICIO AL CLIENTEOferta: 18,200 BRUTOS MENSUALES + BONO MENSUAL de $3,000 (Dependiendo de...

  • Collections Agent

    hace 2 semanas


    Zapopan, México Trabaja en Intugo A tiempo completo

    **Profile**: - Two years’ experience in customer service or related field - Excellent customer service skills - **Minimun** 6 months in collections - Bilingual English/Spanish is a must Job description: - Making outbound calls on delinquent accounts - Receiving inbound calls on delinquent accounts - Handling redemptions - Handling repossessed accounts...

  • Collections Agent

    hace 2 días


    Zapopan, México Trabaja en Intugo A tiempo completo

    **Profile**: - Two years’ experience in customer service or related field - Excellent customer service skills - Minimun 6 months in collections - Bilingual English/Spanish is a must Job description: - Making outbound calls on delinquent accounts - Receiving inbound calls on delinquent accounts - Handling redemptions - Handling repossessed accounts and...

  • Collections Agent

    hace 2 meses


    Zapopan, México Intugo A tiempo completo

    _ADVANCED ENGLISH SKILLS REQUIRED_ - HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_ - COLLECTIONS EXPERIENCE REQUIRED_ - **RESPONSIBILITIES **_Making outbound calls on delinquent accounts Receiving inbound calls on delinquent accounts Handling redemptions Handling repossessed accounts Out for repossession reviews Skip tracing Loan Hardship Reviews Making...

  • Collections Agent

    hace 2 días


    Zapopan, Jalisco, México Trabaja En Intugo A tiempo completo

    Profile:Two years' experience in collections areaExcellent customer service skillsBilingual English/Spanish is a mustJob description:Making outbound calls on delinquent accountsReceiving inbound calls on delinquent accountsHandling redemptionsHandling repossessed accounts and out for repossession reviewsMaking suitable arrangements with customers that are...

  • Collections Agent

    hace 2 días


    Zapopan, Jalisco, México Intugo A tiempo completo

    _ADVANCED ENGLISH SKILLS REQUIRED_HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_COLLECTIONS EXPERIENCE REQUIRED_ RESPONSIBILITIES _Making outbound calls on delinquent accountsReceiving inbound calls on delinquent accounts Handling redemptions Handling repossessed accounts Out for repossession reviews Skip tracingLoan Hardship Reviews Making suitable...

  • Collections Agent

    hace 2 días


    Zapopan, Jalisco, México Trabaja En Intugo A tiempo completo

    Profile:Two years' experience in customer service or related fieldExcellent customer service skillsMinimun 6 months in collectionsBilingual English/Spanish is a mustJob description:Making outbound calls on delinquent accountsReceiving inbound calls on delinquent accountsHandling redemptionsHandling repossessed accounts and out for repossession reviewsMaking...

  • Collections Agent

    hace 2 días


    Zapopan, Jalisco, México Intugo A tiempo completo

    _ADVANCED ENGLISH SKILLS REQUIRED_HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_COLLECTIONS EXPERIENCE REQUIRED_ RESPONSIBILITIES _Making outbound calls on delinquent accountsReceiving inbound calls on delinquent accounts Handling redemptions Handling repossessed accounts Out for repossession reviews Skip tracingLoan Hardship Reviews Making suitable...


  • Zapopan, México Trabaja en Intugo A tiempo completo

    **Profile**: - **Two years**’ experience in collections or related field - Excellent customer service skills - Bilingual English/Spanish is a must Job description: - Making outbound calls on delinquent accounts - Receiving inbound calls on delinquent accounts - Handling redemptions - Handling repossessed accounts We offer: - 21,000 gross monthly -...


  • Zapopan, México Trabaja en Intugo A tiempo completo

    **Profile**: - **Two years**’ experience in collections or related field - Excellent customer service skills - Bilingual English/Spanish is a must Job description: - Making outbound calls on delinquent accounts - Receiving inbound calls on delinquent accounts - Handling redemptions - Handling repossessed accounts We offer: - 21,000 gross monthly -...

  • Collections Agent

    hace 2 días


    Zapopan, Jalisco, México Trabaja en Intugo A tiempo completo

    Profile: Two years' experience in collections area Excellent customer service skills Bilingual English/Spanish is a mustJob description: Making outbound calls on delinquent accounts Receiving inbound calls on delinquent accounts Handling redemptions Handling repossessed accounts and out for repossession reviews Making suitable arrangements with customers...

  • Collections Agent

    hace 2 días


    Zapopan, Jalisco, México Trabaja en Intugo A tiempo completo

    Profile: Two years' experience in customer service or related field Excellent customer service skills Minimun 6 months in collections Bilingual English/Spanish is a mustJob description: Making outbound calls on delinquent accounts Receiving inbound calls on delinquent accounts Handling redemptions Handling repossessed accounts and out for repossession...

  • Collections Agent

    hace 2 semanas


    Zapopan, México Trabaja en Intugo A tiempo completo

    **Profile**: - High School Diploma or equivalent - Two years’ experience in customer service or related field - Excellent customer service skills - Excellent communication skills - Proficient with Microsoft (Excel, PowerPoint, etc.) - Bilingual English/Spanish is a must Job description: - Making outbound calls on delinquent accounts - Receiving inbound...


  • Zapopan, Jalisco, México Trabaja en Intugo A tiempo completo

    Profile:- Two years' experience in collections or related field Excellent customer service skills Bilingual English/Spanish is a mustJob description: Making outbound calls on delinquent accounts Receiving inbound calls on delinquent accounts Handling redemptions Handling repossessed accountsWe offer: 21,000 gross monthly Performance bonus- $1400 monthly of...

  • Collections Agent

    hace 2 meses


    Zapopan, México Intugo A tiempo completo

    OVERALL RESPONSIBILITY TO ENSURE ALL COMPLAINTS ARE ACKNOWLEDGED IN A TIMELY MANNER AND MAXIMIZE CUSTOMER SATISFACTION. KEY AREAS OF RESPONSIBILITY - PROVIDE EXCEPTIONAL CUSTOMER SUPPORT - INPUTTING ALL COMPLAINT INFORMATION INTO THE COMPLAINT SYSTEM - DOCUMENTATION OF COLLECTOR PRO - HANDLE COMPLAINTS AND ALL COMMUNICATION WITH OUR CUSTOMERS IN...

  • Collections Agent

    hace 2 semanas


    Zapopan, México Intugo A tiempo completo

    **Trabaja en sitio con prestigiosa empresa extranjera!** **Beneficios**: Excelentes bonos adicionales Salario competitivo Vales de despensa adicionales Estacionamiento gratuito Beneficios de ley 2 días de descanso **Perfil**: Inglés avanzado Experiência en Call Center Disponibilidad completa de horario Tipo de puesto: Tiempo completo Salario:...

  • Collections Agent

    hace 2 días


    Zapopan, Jalisco, México Intugo A tiempo completo

    OVERALL RESPONSIBILITYTO ENSURE ALL COMPLAINTS ARE ACKNOWLEDGED IN A TIMELY MANNER AND MAXIMIZE CUSTOMER SATISFACTION.KEY AREAS OF RESPONSIBILITY PROVIDE EXCEPTIONAL CUSTOMER SUPPORT INPUTTING ALL COMPLAINT INFORMATION INTO THE COMPLAINT SYSTEM DOCUMENTATION OF COLLECTOR PRO HANDLE COMPLAINTS AND ALL COMMUNICATION WITH OUR CUSTOMERS IN ACCORDANCEWITH THE...

  • Soft Collections Agent

    hace 2 semanas


    Zapopan, México Intugo A tiempo completo

    **RESPONSIBILITIES** APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE. **RESPONSIBILITIES** ¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS ¬RECEIVING INBOUND REDEMPTION CALLS ¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE ¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT...