Claims Analyst

hace 2 semanas


Ciudad de México Newell Brands A tiempo completo

**Position Title**: Claims Analyst

**Location**: Mexico City

**Reports to**:Credit and Collection Manager

**Job Summary**:
The Claims Analyst will investigate and research customer deductions within established guidelines and procedures to makes decisions to allow or bill back the deductions.

**Job Duties**:

- Researches and resolves customer deductions
- Researches and resolves disposition items
- Status reporting on customer deductions
- Establish relationships and maintain close contact with the appropriate business unit
- Make appropriate reports and recommendations on claims problems and issues to supervisor
- Work in permanent alignment with multi-functional teams acting as leader for divisions under his/her responsibility.
- Ensures reason codes are updated in the system
- Follows up on initiated customer disputes until resolution is achieved
- Conducts status weekly/monthly meetings with KAMs, Sales Admin and BDS to ensure disputes are dully closed
- Responds any dispute questions from customers, KAMs and Sales Reps
- Maintains aging records of disputes
- Provides audit trail support of settled and on-going disputes
- Undergraduate degree in Accounting, Finance, or Economics
- +2 year of experience in Credit and Collection and Claims
- Knowledge of SAP
- Highly organized and able to work in a fast-paced environment
- Great oral and written communication in English and Spanish
- Action oriented and ability to be objective
- Must be flexible and able to prioritize tasks. Ability to meet deadlines
- Basic knowledge of Excel
- Must have excellent interpersonal skills with the ability to interact with high credibility at all level of the organization
- Must have strong analytical and decision-making skills
- The ability to work in a team environment is required

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.

outside by creating moments of joy, building confidence and providing peace of mind.


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