Tier 1 Technical Support Representative

Bilingual Technical Support Representative (Spanish/English) Monterrey MXN 200, ,000 Reports To:Senior Network EngineerDepartment:OperationsLocation:Remote, Monterrey, MXEstimated Hours: 40 to48 hours per weekABOUT ACUITY Headquartered in Tampa FL for over 20 years, Acuity Technologies provides technical and telecom support for communications services to...

**Technology Support Representative** MANDATORY TECHNOLOGIES - Proficient in a Data structure, Data modeling and SQL - Systems: Bigdata or Any cloud technology - Working knowledge on any programing or scripting language i.e. Python/HTML - Any visualization tool - QlickView/Looker/Tableau Main Experience Required: - Degree in IT / Computer Science /...

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to provide...

If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems. **Responsibilities** - Research and identify solutions to...

Description The Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external customers. **Duties &...

Description The Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external customers. **Duties &...

The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, upgrades, basic tier 1 tech support, promotions, activation of devices, disconnects and retention, just to name a few. The position requires empathy and the ability to handle stressful and...

Descripción Position Overview - The Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external...

**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.** **About JumpCloud** JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by...

Job Description: The Technical Support Associate will report to the Technical Service Supervisory in our Denton, TX facility. maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent...

The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, upgrades, basic tier 1 tech support, promotions, activation of devices,disconnects and retention, just to name a few.The position requires empathy and the ability to handle stressful and...

**Role**: Technical Support Representative **Primary Skills**: Good Understanding of Logs Injection, Parsing, Normalization, Regular Expression, Python etc.. Experience in any SIEM/SOAR tool (Chronicle, Siemplify, MS Sentinel, Qradar, Splunk etc.), **Additional Skills**: LINUX, WINDOWS, Fundamental Understanding of Cloud Technologies such as GCP. **Relevant...

**Role**: Technical Support Representative **Primary Skills**: Good Understanding of Logs Injection, Parsing, Normalization, Regular Expression, Python etc.. Experience in any SIEM/SOAR tool (Chronicle, Siemplify, MS Sentinel, Qradar, Splunk etc.), **Additional Skills**: LINUX, WINDOWS, Fundamental Understanding of Cloud Technologies such as GCP. **Relevant...

The Customer Service Representative is responsible for identifying, researching, analyzing, andresponding to telephone inquiries regarding client's billing questions, upgrades, basic tier 1 tech support, promotions, activation of devices, disconnects and retention, just to name a few. The position requires empathy and the ability to handle stressful and...

What you´ll do/Knowledge Required: - Provide excellent customer experience and solution support to BY customers with end-to-end ownership, proactive and innovative approach. - Plan and execute implementation of high service quality through continuous improvements in the operational processes by regular tracking of operational metrics and leveraging lean...

Blue Yonder Title: - Sr Support Engineer 1 (Cloud Applications/ Transportation Manager/SaaS) Overview: - Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work” - Blue Yonder’s Sr Support Engineer will be responsible to work with global functional & technical teams under various...

The Customer Service Representative is responsible for identifying, researching, analyzing, andresponding to telephone inquiries regarding client's billing questions, upgrades, basic tier 1 tech support, promotions, activation of devices,disconnects and retention, just to name a few.The position requires empathy and the ability to handle stressful and...

Descripción Position Overview - The Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external...

**Role**: Technical Support Representative **Primary Skills**: Good Understanding of Logs Injection, Parsing, Normalization, Regular Expression, Python etc.. Experience in any SIEM/SOAR tool (Chronicle, Siemplify, MS Sentinel, Qradar, Splunk etc.), **Additional Skills**: LINUX, WINDOWS, Fundamental Understanding of Cloud Technologies such as GCP. **Relevant...

What you ́ll do/Knowledge Required: Provide excellent customer experience and solution support to BY customers with endtoend ownership, proactive and innovative approach. Plan and execute implementation of high service quality through continuous improvements in the operational processes by regular tracking of operational metrics and leveraging lean...