Tier 1 Technical Support Representative

About the RoleWe are seeking a highly skilled Field Service Representative to join our team in providing exceptional technical support to dealers and customers.As a key member of our organization, you will be responsible for training dealers' and customers' technicians on Thermo King products, ensuring their development and success.

The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, upgrades, basic tier 1 tech support, promotions, activation of devices, disconnects and retention, just to name a few. The position requires empathy and the ability to handle stressful and...

**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.** **About JumpCloud** JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by...

Description The Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external customers. **Duties &...

Descripción Position Overview - The Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external...

Customer Support EngineerBlue Yonder is seeking a talented Customer Support Engineer to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our customers, ensuring their issues are resolved promptly and efficiently.Key Responsibilities:Provide excellent customer experience and solution support to...

What you´ll do/Knowledge Required: - Provide excellent customer experience and solution support to BY customers with end-to-end ownership, proactive and innovative approach. - Plan and execute implementation of high service quality through continuous improvements in the operational processes by regular tracking of operational metrics and leveraging lean...

Job Description: The Technical Support Associate will report to the Technical Service Supervisory in our Denton, TX facility. maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent...

The Customer Service Representative is responsible for identifying, researching, analyzing, andresponding to telephone inquiries regarding client's billing questions, upgrades, basic tier 1 tech support, promotions, activation of devices, disconnects and retention, just to name a few. The position requires empathy and the ability to handle stressful and...

The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, sales/upgrades, basic tier 1 tech support, promotions, activation of devices, disconnects and retention, just to name a few. The position requires empathy and the ability to handle stressful...

Job SummaryWe are seeking a skilled Field Service Representative to support our dealers and customers with technical subjects in person or remotely. This role involves training dealers' and customers' technicians on Thermo King products knowledge to enhance their development.Key ResponsibilitiesProvide technical consultation to customers and dealers, train...

Job SummaryWe are seeking a highly skilled Technical Support Engineer II to join our team at Blue Yonder. As a Technical Support Engineer II, you will be responsible for providing exceptional customer support and solution support to our customers with a proactive and innovative approach.Key ResponsibilitiesResolve complex technical issues on our BY WMS...

We are seeking a skilled Technical Support Specialist to join our team at Trane Technologies. As a Field Service Representative, you will be responsible for providing exceptional technical support to dealers and customers, both in person and remotely.Key Responsibilities:Provide expert technical guidance to customers and dealersTrain technicians on Thermo...

This position is required to: - Provide excellent customer experience and solution support to BY customers with ownership, proactive and innovative approach - Deliver high quality of service/operations and continuous improvement through outflow and recurrence prevention of incidents - Own Tier 1/2 solution as required, enhance solution stability and service...

About the RoleWe are seeking a skilled Technical Support Specialist to join our team and provide exceptional support for our BY WMS solutions. As a key member of our technical support team, you will be responsible for resolving complex technical issues, ensuring high-quality service delivery, and championing process improvements through lean methodology and...

Descripción Position Overview - The Technical Support Associate will maintain long-term, trusting relationships with our customers by offering end to end technical support. The TSA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver an excellent customer experience for internal and external...

Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team as a Technical Support Specialist. In this role, you will provide technical assistance and support to end-users on dispensers and Passport Point of Sale systems, as well as other Gilbarco related products and services.Your primary responsibilities will...

Job Description:We are looking for a skilled Technical Support Specialist to join our team at Atos.About the Role:This is a full-time position that requires strong technical skills and excellent customer service abilities. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers via phone, email, and...

Job Overview: We are seeking a skilled Technical Support Specialist to provide technical support to our current customers. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving basic service support challenges in a safety-focused environment.Responsibilities:Provide technical support to customers via phone or...

Technical Support SpecialistAt Dyopath LLC, we're seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers and employees, addressing IT-related issues and problems. Your primary responsibilities will include responding to incoming phone calls, emails, and chat...