Customer Care Representative
hace 3 meses
The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, upgrades, basic tier 1 tech support, promotions, activation of devices,
disconnects and retention, just to name a few.
The position requires empathy and the ability to handle stressful and sometimes angry calls.
**Requirements**:
High School Diploma/GED
6 Months of Call Center Experience
English Level B2/C1 (Conversational)
**Requirements**:
The Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, upgrades, basic tier 1 tech support, promotions, activation of devices,
disconnects and retention, just to name a few.
The position requires empathy and the ability to handle stressful and sometimes angry calls.
**Requirements**:
High School Diploma/GED
6 Months of Call Center Experience
English Level B2/C1 (Conversational)
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