Technical Support Agent

**Who are we?** Deliverect is in _hyper-growth!_ As a global SaaS Unicorn, our mission is to be the backbone of on-demand food, with over 250 million orders completed, operating globally. We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter and more connected, so they can serve...

**MEXICO CITY, MEXICO /** **INCODE /** **PAYROLL** - At Incode we are expanding the team to hire someone to build and lead our Technical Support team across the globe. **Requirements**: - Create the infrastructure, team, processes, and vision for world-class 24/7 operations - Oversee the day-to-day operations of the Technical Support Team - Act as a...

Tech Support Analyst **Salary**: 19,400 MXP monthly Location: Mexico City Contract: Permanent We are looking for a Tech Support Analyst to join our global Tech support team, investigating and resolving technical support issues on Cambridge University Press & Assessment digital products. We are Cambridge University Press & Assessment (CUPA), a...

Location Mexico City, México Roles & Responsibilities Analyze network and equipment configuration problems and defects Interface with 3rd Tier Technical Support, Engineering, Product Management, and other departments to address customer’s issues in the most effective manner Present technical training to co-workers and customers as needed Provide...

**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. SUMMARY: GPC has an immediate opening for a...

Technical support to users 7x24. - Installation and maintenance of computer equipment. - Follow up and closure reports of requirements and incidents. Reports scalation of requirements and incidents with development and regional teams. **Su Perfil** **Technical/ Functional Knowledge, Skills and Abilities**: - Corrective and preventive maintenance of...

Posted Jan 24, 2024 - Requisition No. 122801 Our Team: Our Bloomberg On-Site Support (BOS) teams work with urgency to provide 24/7 on-site technical solutions to Bloomberg’s internal and external customers in more than 75 countries.Our customers rely on our technology and the support that we provide to be able to do their jobs in a dynamic,...

The Technical Support Engineering (TSE) organization partners with customers to ensure their success through deep technical knowledge of **Products **, **Platforms **and **Systems **. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted...

Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer. **What you’ll do**: **What you'll do**: **Position Overview**: The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cool...

**Deliverect** As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all...

Field Technical Support Description - Job Summary• This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role...

General information- Country - Mexico - City - Mexico City - Department - Global Support - Job ID - 38853 - Description & Requirements- responsibilities include providing After Hours support coverage for critical incidents to customers in the evening, weekends, and Infor Holidays, as well as Special events support. A Day in The Life Typically Includes: -...

Gigamon, recently certified as a Great Place to Work, helps the world’s leading organizations run fast, stay secure and innovate. We provide the industry’s first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their entire...

Company DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...

Field Technical SupportDescription -Job Summary• This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role...

Technical Support Level 1 This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. **How you'll make your mark**: -...

Gigamon, recently certified as a Great Place to Work, helps the world’s leading organizations run fast, stay secure and innovate. We provide the industry’s first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their entire...

We're looking for a passionate professional to join a Silicon Valley company with a Global Support organization that provides technical Product Support services to customers and internal teams. Your primary focus is being the first technical point of contact helping to debug and solve problems that may arise while implementing complex solutions by external...

We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound customer inquiries and providing expertise to customers, distributors, and internal stakeholders. Your main purpose is to diagnose and resolve both technical and product functional inquiries....

Role Description Tasks • Support end-users with efficient resolutions in english • Sample tasks include; password resets, mailbox delegation, user account creation, hardware troubleshooting, connectivity issues, user offboarding, update installation, casic setting configuration for cloud services such as Zoom, Microsoft 365, Google apps etc,...