Technical Support Analyst

Technical Support Analyst page is loaded Technical Support Analyst Apply locations MEX- Mexico City (PQ) time type Full time posted on Posted 30+ Days Ago job requisition id JREQ126272 We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound...

**About the role**: The Technical Product Support Analyst provides support to our client's corporate customers, monitoring and maintaining our hosted systems and setting up new deployments. **Typical day on the job**: - Setup new environments and manage releases, help automate release processes of all systems, using tools like Rundeck, Ansible and Puppet -...

My client, a dynamic and rapidly growing **international FinTech**, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled **Technical Support Engineer** to join their team in CDMX. **_The Role: _** **_To succeed in this role, we expect you to have:_** 1. Bachelors/College Degree in Computer Science,...

Why is Perficient the best option? Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and...

**Technical Support Analyst** **Location: Mexico City, Mexico** **A Day in The Life Typically Includes**: - Use analytical and problem-solving skills to efficiently investigate and resolve customer issues reported though a ticketing system. - Deploy and configure middleware infrastructure such as Apache, WebLogic, and WebSphere as well as RDBMS systems...

The Opportunity We seek a proactive and technical Business Analyst to join our product management team. As a Business Analyst, you will play a vital role in analyzing market trends, collaborating with cross-functional teams, and translating business needs into actionable insights. Your primary responsibility will be to support the product management team...

**Salary**: Competitive Location: Mexico Contract: Permanent We are Cambridge University Press & Assessment (CUPA), a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We are looking for a Tech Support Analyst to join our global Tech support team, investigating and resolving technical support...

**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. SUMMARY: GPC has an immediate opening for a...

Applies **_basic knowledge_** of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently....

Eaton’s Corporate Sector division is currently seeking a Technical Support Supervisor. **What you’ll do**: Job Summary Provide direction and manage day to day functions of the Customer Care Technical Support Center located in Queretaro, Mexico. This position must also work closely with support management in the various Eaton Care support locations...

**IT Technical Support job profile**: The Support Professional (SP) is typically a first point of contact and therefore has a key role in helping the mission goal of excellent Customer / Partner satisfaction. The Support Team must demonstrate an in-depth understanding of the features, technical proficiency, and excellent customer-facing skillsets. As part...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

1.Job title COGNIZANT LOOKING FOR PROGRAM ANALYSIS 2.Job summary Deskside Support with 2-5 years of Experience in Maintaining analyzing troubleshooting and repairing hardware and computer systems is the job of deskside support. Tech-savvy people who are self-motivated enough to provide consistent customer support with mínimal supervision will thrive in...

**Technical Business Analyst** **Lead I - Business Analysis **Who we are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a...

Odoo is the world's top open-source ERP SaaS software, and Technical Support is the key to our future success! **Customer Support Analyst **coordinate with various service teams to strategically find the best solutions for businesses that use our software. This role collaborates with other client-facing roles, is part of a growing team, and heavily impacts...

Main Duties and Responsibilities:Territory in charge: Latam + Europe regionPre-Sales:Conduct quality product training and technical guidance to customer to resolve technical problemsBuild quality relationship with customers and managersProvide in house technical support to sales staffLeading the design of the program for the customerConstantly collect and...

Main Duties and Responsibilities:Territory in charge: Latam + Europe regionPre-Sales:Conduct quality product training and technical guidance to customer to resolve technical problemsBuild quality relationship with customers and managersProvide in house technical support to sales staffLeading the design of the program for the customerConstantly collect and...

**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.** **About JumpCloud** - JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used...

Manager, Global Technical Support page is loaded Manager, Global Technical Support Apply locations Mexico City time type Full time posted on Posted 2 Days Ago job requisition id R025145 Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an...