Technical Support Agent

Location Mexico City, México Roles & Responsibilities Analyze network and equipment configuration problems and defects Interface with 3rd Tier Technical Support, Engineering, Product Management, and other departments to address customer’s issues in the most effective manner Present technical training to co-workers and customers as needed Provide...

**GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. SUMMARY: GPC has an immediate opening for a...

Eaton’s Corporate Sector division is currently seeking a Technical Support Supervisor. **What you’ll do**: Job Summary Provide direction and manage day to day functions of the Customer Care Technical Support Center located in Queretaro, Mexico. This position must also work closely with support management in the various Eaton Care support locations...

Posted Jan 24, 2024 - Requisition No. 122801 Our Team: Our Bloomberg On-Site Support (BOS) teams work with urgency to provide 24/7 on-site technical solutions to Bloomberg’s internal and external customers in more than 75 countries.Our customers rely on our technology and the support that we provide to be able to do their jobs in a dynamic,...

The Technical Support Engineering (TSE) organization partners with customers to ensure their success through deep technical knowledge of **Products **, **Platforms **and **Systems **. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted...

Technical Support Analyst page is loaded Technical Support Analyst Apply locations MEX- Mexico City (PQ) time type Full time posted on Posted 30+ Days Ago job requisition id JREQ126272 We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound...

General information- Country - Mexico - City - Mexico City - Department - Global Support - Job ID - 38853 - Description & Requirements- responsibilities include providing After Hours support coverage for critical incidents to customers in the evening, weekends, and Infor Holidays, as well as Special events support. A Day in The Life Typically Includes: -...

We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound customer inquiries and providing expertise to customers, distributors, and internal stakeholders. Your main purpose is to diagnose and resolve both technical and product functional inquiries....

Main Duties and Responsibilities:Territory in charge: Latam + Europe regionPre-Sales:Conduct quality product training and technical guidance to customer to resolve technical problemsBuild quality relationship with customers and managersProvide in house technical support to sales staffLeading the design of the program for the customerConstantly collect and...

Main Duties and Responsibilities:Territory in charge: Latam + Europe regionPre-Sales:Conduct quality product training and technical guidance to customer to resolve technical problemsBuild quality relationship with customers and managersProvide in house technical support to sales staffLeading the design of the program for the customerConstantly collect and...

Position: Desktop Support Engineer Job Description: Service Now Tool, AD, SCCM, Imaging , autopilot, Intune ,iPhones, Office 365, Windows10/ 11, Video Conference room support. Printer Issues. Hardware Troubleshooting, Blue Screen Error ,Hardware Issues. Encryption, Network Support , Printers and MDM( Mobile device Management) We are seeking a highly skilled...

**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.** **About JumpCloud** - JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used...

Manager, Global Technical Support page is loaded Manager, Global Technical Support Apply locations Mexico City time type Full time posted on Posted 2 Days Ago job requisition id R025145 Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an...

Sr Technical Support Engineer page is loaded Sr Technical Support Engineer Apply locations Mexico (remote) time type Full time posted on Posted Today job requisition id R5782 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any...

Job duties and responsabilities: Advanced troubleshooting on the full range of Fortinet products  Collection, analysis and change recommendations of configuration information  Collection and analysis of customer network information  Collection and initial analysis of packet trace information  Recommend corrective actions based on analysis  Provide...

We are continually looking for the best talent to join our amazing teams. This is a pipeline requisition for potential future openings. It does not indicate that a job opening currently exists at NI for this position. So, you might not hear from us right away. Are you excited by helping engineers and scientists solve tomorrow’s grand challenges? Do you...

Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer. **What you’ll do**: - Effectively communicate product value proposition and product line strategies - Help the team meet or exceed team metrics - Accomplish complex tasks utilizing a variety of resources - Leverage information to provide professional customer support -...

About Automation Anywhere Welcome to Automation Anywhere. We're on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity. Job Description Automation Anywhere is the leader in intelligent...

**Agent Support B2C** Buscamos integrar a nuestro equipo de Boletios a una persona orientada al servicio, excelente gestión de sus emociones y buena ortografía para llevar a cabo las responsabilidades de Agent Support B2C, dando lo mejor de sí para contribuir a ese valor agregado de Boletia, llevando a cabo un servicio personalizado de calidad en todos...

Technical Support Specialist Mexico City Posted Jan 24, 2024 - Requisition No. 122801 Our Team: Our Bloomberg On-Site Support (BOS) teams work with urgency to provide 24/7 on-site technical solutions to Bloomberg’s internal and external customers in more than 75 countries. Our customers rely on our technology and the support that we...