Customer Care Associate
hace 5 meses
**Customer care associate**
In OmronGuadalajara we are looking for our customer service representative.The responsibilities of this position includea broad range of customer service activities to support our Direct Customer and Channel Partner sales efforts**.**
**Responsibilities**:
- Effectively resolve CSC case inquiries from beginning to closure in a considerate, accurate, and timely manner according to documented processes and procedures. Case types to include:
- Order Entry, maintenance, status, shipping issues and post billing
- Price and Delivery Guidance
- Expedites to the proper Omron facility, domestically or internationally.
- Initiating and editing sales adjustments, RMAs, cancellations, stock rotations and submit for approval before entering them into the JDE system.
- Compose thoughtful responses for a variety of requests.
- Answer Channel Partners questions on price and availability, and provide guidance on self-service options with training as required.
- Interact with outside sales and other Omron personnel as required to provide high level of sales support.
- Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation.
**Requirements**:
- High School degree or equivalent. - Associates Degree or higher preferred.
- Minimum of 3 years of experience in a business-to-business Customer Service related position or equivalent
- Ability to provide exceptional customer service in a high stress environment.
- Ability to establish and maintain good customer relationships.
- Knowledge of Office 360.
- Knowledge of JDE is preferred.
- Bilingualism (English, Spanish, French) is preferable.
- Working knowledge of CRM platforms preferred (e.g. Salesforce, Oracle Cloud).
Live the OMRON experience and shape the future with us
-
Customer Service Associate
hace 2 meses
Guadalajara, México UST Global A tiempo completo15 Openings- Guadalajara**Role description**: **Customer Service Associate** **Associate II - BPM** **Who We Are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered...
-
Technical Support Specialist
hace 2 semanas
Guadalajara, Jalisco, México TeamViewer A tiempo completoTeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind. Our company has more than 625,000 subscribers and enables businesses of all sizes to digitalize their processes through seamless connectivity.The role of a Support Specialist is to provide...
-
Customer Care Specialist
hace 2 días
Guadalajara, México Nextiva A tiempo completo**Redefine the future of customer experiences. One conversation at a time.**: We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that...
-
Customer Care Specialist
hace 5 meses
Guadalajara, México Nextiva A tiempo completoIt's about more than the right fit. We're looking for the right connection._ Since its founding in 2008, more than 100,000 companies rely on Nextiva for customer and team communication. We believe in the power of strong connections; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each...
-
Customer Care Specialist
hace 5 meses
Guadalajara, México Nextiva A tiempo completo**It's about more than the right fit. We're looking for the right connection.**: Since its founding in 2008, more than 100,000 companies rely on Nextiva for customer and team communication. We believe in the power of strong connections; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each...
-
Bilingual Customer Service Associate
hace 4 semanas
Guadalajara, Jalisco, México Amazon A tiempo completoJob Title: Bilingual Dsl AssociateAbout the Role:As a Bilingual Dsl Associate at Amazon, you will play a critical role in ensuring customer satisfaction by providing timely and accurate support to our customers in Mexico. You will be the first point of contact for our customers, responding to their inquiries via phone, chat, and email in English. You will...
-
Housekeeping Associate
hace 3 semanas
Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo**Job Summary**We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Marriott International, Inc. As a Housekeeping Associate, you will be responsible for ensuring the cleanliness and organization of guest rooms and public areas.**Key Responsibilities**Respond promptly to guest requests and provide exceptional...
-
Business Development Associate
hace 5 meses
Guadalajara, México Skilled Wound Care A tiempo completo**Great Place to Work® Certified!** **Skilled Wound Care** is proud to be Certified by** Great Place to Work®** for the **3rd** year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year,** 95%** of employees said it's a great place to work - **39%** higher than the...
-
Associate Customer Support Agent
hace 5 meses
Guadalajara, México Salesloft A tiempo completo**Title: Associate Customer Support Agent** **Location: Guadalajara, MX** **THE OPPORTUNITY**: At SalesLoft, our Customer Support Agents are pivotal to our company's success. As a key member of our fast-growing and high-performing customer support team, you will be our front-of-the-line help to get our customers back to engage their buyers. We believe that...
-
Customer Support Associate
hace 3 semanas
Guadalajara, Jalisco, México Arrive Logistics A tiempo completoJob SummaryAs a Customer Support Associate at Arrive Logistics, you will play a vital role in ensuring the smooth operation of our Accounts Receivable functions. You will work closely with our BizDev, Carrier Sales, and CashApp Teams to provide financial, administrative, and clerical services.Key ResponsibilitiesCollect and process PODs and related documents...
-
Customer Care Representative
hace 5 meses
Guadalajara, México Hewlett Packard Enterprise A tiempo completoCustomer Care Representative This role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. **Who We Are**: Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make...
-
Customer Experience Associate
hace 3 días
Guadalajara, Jalisco, México Helpware A tiempo completoAbout HelpwareHelpware is a technology-driven company that provides top-notch customer experience and operational support to modern businesses. Our team of experts delivers exceptional services to our partners, leveraging our skilled teams, cutting-edge solutions, and advanced technologies.Job OverviewThe Customer Service Associate will be responsible for...
-
Housekeeping Associate
hace 3 semanas
Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo**Job Summary**We are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Marriott International, Inc. As a Housekeeping Associate, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.**Key Responsibilities**Respond promptly to guest requests and provide exceptional...
-
Customer Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Teamviewer Gmbh A tiempo completo**About TeamViewer**TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind. Our software has been installed on over 2.5 billion devices worldwide, and we have more than 625,000 subscribers.**Job Summary**We are seeking a highly skilled Customer...
-
Customer Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Teamviewer A tiempo completoAbout TeamViewerTeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind. With over 625,000 subscribers, the company enables businesses of all sizes to digitalize their processes through seamless connectivity.Job DescriptionWe are seeking a highly...
-
Helpdesk Associate
hace 5 meses
Guadalajara, México Hashmap A tiempo completoWe are currently seeking a Helpdesk associate to join our team in Mexico, Guadalajara, Jalisco. NTT DATA, Inc. currently seeks a Help Desk Senior Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts -...
-
Helpdesk Associate
hace 5 meses
Guadalajara, México NTT DATA A tiempo completoWe are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced...
-
Helpdesk Associate
hace 5 meses
Guadalajara, México Hashmap A tiempo completoWe are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced...
-
Helpdesk Associate
hace 5 meses
Guadalajara, México NTT DATA A tiempo completoWe are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced...
-
Helpdesk Associate
hace 5 meses
Guadalajara, México Hashmap A tiempo completoWe are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. - NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced...