Care Center Representative
hace 3 semanas
**SUN DIGITAL S. A de C.V.,** empresa con más de 40 años de experiência en el mercado de las artes gráficas y pionera en soluciones de impresión digital en México.
**SOLICITA: CARE CENTER REPRESENTATIVE**
**FUNCIONES**:
- Atención a clientes vía remota
- Seguimiento y actualización de casos (Customer Relationship Management 100%)
- Planificar la agenda de trabajo de los ingenieros del área de servicio técnico
- Solicitud de piezas al área de almacén para el soporte y mantenimiento de máquinas de impresión
- Gestionar el proceso de replenish de distintos componentes de las máquinas de impresión
- Participar en el diseño e implementación de auditorías del servicio provisto a los clientes**Requisitos**:
- Ingeniería Industrial |Administración de Empresas
- Inglés avanzado
- Vivir a máximo 1 hora de distancia
- Excelente presentación
- Habilidades de comunicación oral y escrita
- Dominio de intermedio a avanzado en paquetería Office
- Conocimientos de SAP
- Manejo de TIC´S
**LUGAR DE TRABAJO**: CDMX y Zona Metropolitana
**HORARIO**: 08:00 AM - 06:30PM
**BENEFICIOS**:
- Prestaciones de ley
- Gimnasio
- Bebidas gratis
- Descuentos en lentes
Tipo de puesto: Tiempo completo
Salario: A partir de $12,000.00 al mes
Horario:
- Lunes a viernes
- Turno de 10 horas
Prestaciones:
- Bebidas gratis
- Descuentos y precios preferenciales
- Servicio de gimnasio
Lugar de trabajo: Empleo presencial
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