IT Business Support Analyst

hace 1 mes


Guadalupe, México Foam Holdings, Inc. A tiempo completo

Overview:
***

**Responsibilities**:

- Workstation deployment and management, hardware and software setup, maintenance, upgrades, and support.
- Network deployment, management, and support.
- Maintain phone system.
- Keep updates on servers, switches, and software current.
- Maintain and update cyber-security software, virus, network, and data security protection on all company hardware and perform cyber-security training.
- Support shop floor hardware and software (printers, barcode scanners, PC, thin clients, tablets, etc.).
- Perform regular maintenance on IT related hardware.
- Participate in evaluating a technical solution and collaborate with other technical streams to implement solutions on the Company’s ERP (SAGE 100)
- Actively participate in problem resolution; setting priorities when appropriate and escalating issues when needed.
- Assist with production deployment planning.
- Gather user support data and develop reports, as needed.
- Aligning business requirements and best practices to implement a technical solution.
- Supporting new and refined existing business processes.
- Contributing to continuous improvement and development of processes and intellectual property.
- Analyze business processes and make recommendations for implementation and improvement(s).
- Gather critical information from meetings with various stakeholders and create reports to support recommendations.
- Assist with data analysis, user training, test planning, test scenarios, unit testing, user testing, data setup, and triaging of defects.
- Own the ongoing support of the deployed solutions, engage in regular business interactions for improvements and assist with bug fixes in case of production failures.
- Collaborate with business partners in developing training materials and performing training sessions.
- Collaborate with business and technology teams across the organization on product planning, project execution, status reporting and ongoing improvement initiatives.
- Excellent analytical and problem-solving skills.
- Strong communication skills, including speaking, writing and active listening.
- Proven ability to work remotely and independently in support of associates.
- Fit within culture and company values: teamwork, innovation, integrity, service, “can-do” attitude, and speaking your ideas.
- Ability to analyze and document complex business processes.
- Ability to interact with all levels of the organization in a professional manner.
- Excellent ability to coordinate and prioritize daily work.
- Strong inter-personnel skills.
- Excellent client service skills.
- Ability to work in a team-oriented environment.
- Ability to maintain confidentially is mandatory.
- Ability to communicate clearly, timely, and accurately.
- Ability to develop and maintain cooperative working relationships.
- Ability to organize workload, adapt quickly to change, and deliver under the pressures of deadlines.
- Ability to operate basic office equipment.
- Potential for travel.
- Other duties as assigned.

Qualifications:

- 2-4 Years of experience working with an ERP required; SAGE 100 experience preferred.
- Strong project management background/experience.
- Dell, Lenovo, HP, servers, desktops, and laptops
- HP, Epson, Brother, Zebra, Xerox, printers, and copiers



  • Guadalupe, México Alleguard A tiempo completo

    **Responsibilities** - Workstation deployment and management, hardware and software setup, maintenance, upgrades, and support. - Network deployment, management, and support. - Maintain phone system. - Keep updates on servers, switches, and software current. - Maintain and update cyber-security software, virus, network, and data security protection on all...

  • Business Analyst

    hace 1 mes


    Guadalupe, México KION Group A tiempo completo

    What we offer: What We Offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: Tasks and Qualifications: Job Summary Provide critical support to Dematic Global Software Organization to achieve key organizational objectives. Responsible for building and maintaining...

  • Business Analyst

    hace 1 mes


    Guadalupe, México KION North America A tiempo completo

    Provide critical support to Dematic Global Software Organization in order to achieve key organizational objectives. Responsible for building and maintaining organizational metrics, providing business intelligence to regional software leadership team, identifying improvement opportunities through data analysis, and facilitating process improvement...

  • Tax Analyst

    hace 1 mes


    Guadalupe, México Acuity Brands A tiempo completo

    We use technology to solve problems in spaces, light, and more things to comefor our customers, our communities, and our planet. Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and...


  • Guadalupe, México Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...


  • Guadalupe, México STERIS A tiempo completo

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: **Duties**: **40%- 60% End User Technical Support (Highly Skilled)** - Provides higher level technical support. (Desktop/Software Peripherals). - Provides security...

  • Financial Analyst

    hace 4 semanas


    Guadalupe, México ZF A tiempo completo

    ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and...

  • Financial Analyst

    hace 1 mes


    Guadalupe, México KNA de México A tiempo completo

    **This is how you WOW**: - Support the finance team in the preparation of financial reports, including budgeting, forecasting, and variance analysis. - Assist in the development and maintenance of financial models to support business decisions and forecasting. - Analyze financial data to identify trends, outliers, and opportunities for cost savings or...


  • Guadalupe, México Acuity Brands A tiempo completo

    We use technology to solve problems in spaces, light, and more things to comefor our customers, our communities, and our planet. Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and...


  • Guadalupe, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Guadalupe, Nuevo León**: **Sobre nosotros** - 30 años de experiência en el mercado, presencia a nível y fabricantes de soluciones para telefonía empresarial, comunicaciones unificadas en la nube y soluciones especializadas en call center, nos diferenciamos por ser innovadores y sin dudarlo, el cuidado del...

  • Financial Analyst

    hace 1 mes


    Guadalupe, México KNA de México A tiempo completo

    This is how you WOW: Support the finance team in the preparation of financial reports, including budgeting, forecasting, and variance analysis. Assist in the development and maintenance of financial models to support business decisions and forecasting. Analyze financial data to identify trends, outliers, and opportunities for cost savings or process...


  • Guadalupe, México KION Group AG A tiempo completo

    Position purpose: The Solution admin performs complex non-operational & operational tasks in the area of platform management and administration. Additionally, s/he provides first & second level support coping with ad-hoc requests and incidents. What we offer: Major tasks and responsibilities of position: - Support in the configuration of system workflows...


  • Guadalupe, México KNA de México A tiempo completo

    This is how you WOW: ● Lead day-to-day interactions with business users, ensuring effective communication and gathering requirements. ● Define the vision, roadmap, and user stories for integration products in collaboration with cross-functional teams. ● Manage and prioritize the product backlog, ensuring alignment with business goals and...


  • Guadalupe, México Ball Corporation A tiempo completo

    **Avance en su carrera en Ball, líder mundial en la fabricación de envases de aluminio sostenibles. ¡Logre cosas extraordinarias cuando se una a nuestro equipo y marque la diferencia en su desarrollo profesional, la comunidad y en todo el mundo!** **¡Ball está encantada de recibir el premio de Newsweek de Top 100 Global Most Loved Workplace 2023! Como...


  • Guadalupe, México Dematic Logistics de Mexico S. de R.L. de C.V. A tiempo completo

    Company Overview Dematic Corporation is a leading supplier of integrated automated technology, software, and services to optimize the supply chain. Dematic belongs to the KION Group. The KION Group is among the world's leading suppliers of industrial trucks and supply chain solutions. We currently have more than 41,000 employees and approximately €11,100...


  • Guadalupe, México KION Group A tiempo completo

    Company Overview Dematic Corporation is a leading supplier of integrated automated technology, software, and services to optimize the supply chain. Dematic belongs to the KION Group. The KION Group is among the world's leading suppliers of industrial trucks and supply chain solutions. We currently have more than 41,000 employees and approximately €11,100...


  • Guadalupe Inn, México Humaniq Headhunters A tiempo completo

    Description **Accounts Payable Analyst - Inquiry Management** **Location**: Mexico City, Mexico **Job Type**: Full-time **Job Level**: Mid-level **Reports To**: Accounts Payable Manager **Overview**: As an Accounts Payable Analyst specializing in Inquiry Management, you will play a crucial role in ensuring the efficient functioning of the Accounts...

  • Test Specialist

    hace 2 días


    Guadalupe, México KION Group A tiempo completo

    What We Offer: •Career Development •Competitive Compensation and Benefits •Pay Transparency •Global Opportunities Learn More Here: Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin,...


  • Guadalupe, N.L., México Amazon A tiempo completo

    Procurement Analyst, Procurement Analyst At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. As a Purchasing Assistant for the Amazon Logistics...


  • Guadalupe, México Acuity Brands A tiempo completo

    Utilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir... para nuestros clientes, nuestras comunidades y nuestro planeta. Acuity Brands, Inc. (NYSE: AYI) es una empresa de tecnología industrial líder en el mercado. Utilizamos la tecnología para resolver problemas en espacios, luz y más cosas por venir. A través de...