HR Ops Asst Analyst

hace 1 semana

Saltillo, México PepsiCo A tiempo completo

**Responsibilities**:
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes
**LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER ®** and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be you.

We are looking for our next:
**HR Ops Asst Analyst (Hybrid)**

**Experience required**:

- HR experience 6 months+ (recent graduate preferred)
- ** Ability to handle huge volumes
- Mass uploads via templates**:

- ** Probles solving skills**:

- Customer orientation and **stake holder management**:

- Process management and continuous improvement with a focus on optimization and productivity
- Ability to work with different geographies and cultural experience sensitivity
- Basic-intermediate english
- Basic-intermediate Excel, Office etc.

Qualifications:
**Accountabilities**:

- Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement on processes transitioned from Alight/Accenture
- Ensure processing mass load tickets with accuracy & within SLA
- Conduct regular interactions & review meeting on the service delivery with Sector HR Ops & System/platforms
- Ensure consistent service delivery of agreed process and complete transaction tracking to capture SLAs
- Identify and implement service delivery and process improvement opportunities in the assigned process
- Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements
- Manage escalation and takes ownership for ultimate issue resolution
- Ensure smooth on-boarding, training, process and support documentation and aids for colleagues as needed

**What can you expect from us?**
- Competitive compensation
- A flexible work environment that promotes a healthy balance between personal and professional life
- A dynamic and inclusive culture
- A supportive team that will foster your professional growth and development
- Opportunity to work with relevant projects worldwide
- Opportunity to give back to the community with our volunteer programs**Thank you so much for considering PepsiCo to start or continue your career

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