Process Associate

hace 4 semanas

Ciudad Juarez, México Genpact A tiempo completo

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people._

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- Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, and keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower._

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- Welcome to the relentless pursuit of better._

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**_[Process Developer], [Costumer Care.]_**

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**_Responsibilities_**:
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**_Outbound calls regarding collections and payment process._**

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**_Follow up on incidents from the time it is reported until successful closure document ticket status and follow up._**

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**_Register all cases, inquiries, and calls in the tracking tool._**

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**_Qualifications we seek in you_**:
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**_Minimum Qualifications_**
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**_Previous experience in Customer Service._**

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**_Be a team player with a problem-solving attitude._**

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**_Involved in problem management as the owner of the technical resolution Change management._**

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**_Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. _**:

- Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit _
- . Follow us on _
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- LinkedIn_
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Job_**_Process Associate_

**_ Primary Location_**_Mexico-Cd. Juarez_

**_ Schedule_**_Full-time_

**_ Education Level_**_High School Diploma/GED_

**_ Job Posting_**_Apr 14, 2023, 4:29:37 PM_

**_ Unposting Date_**_Jun 14, 2023, 1:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_

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