Customer Service Assistant Mgr

hace 5 días


Ciudad Juarez, México Emprego MX A tiempo completo

**NIDEC AUTOMOTIVE MOTOR MEXICANA**

**Solicita**:
**Customer Service Assistant Mgr**

**Descripción y Requisitos**

**Customer Service Assistant Manager**

**Job Summary**:

- Responsible for the efficient and effective operation of production planning and Customer Service. Ensure achievement of goals related to product availability, on time delivery and Finished Goods inventory accuracy, develop a track report for planning and inventory control related metrics.
- Responsible for the implementation/improvement of all activities concerning internal and external finished goods flow.
- Create or maintain a complete system in order to reduce stocks and transportation costs. Inventory control and management according the system defined and responsible for the information flow as well.
- Effective Management of the Consignment Centers to avoid any problem regarding finished goods Inventory and
- Invoicing to Customers.

**Principal Job Responsibilities**
- Develop and manage planning operations focused on total customer satisfaction (On time delivery).
- Ownership and accountability to report situations and keep posted all other staff members.
- Monitor production capacities and loads.
- Keep aligned customer demand according to lines capacity and inventories orders and availability.
- Monitor inventory levels to avoid Finished goods excess or obsolete.
- Resolve competing conflicts with Demand & Capacity to ensure customer order satisfaction.

**Qualifications**
- Bachelor Degree
- Fully Bilingual Spanish-English
- 7 years of experience in similar position
- Experience in logistic, warehouse work, materials control, Production Control and Customer Service
- MRP planning SAP R3 module
- Knowledge in Lean tools applied for transportation procedures
- Supply chain tools/ MRP systems
- Financials understanding to justify investments

**Competences**

General Competences: Active, Available, Team work, Problem Solving, Communication to all the levels, lead KPI and drive continues improvement; Understanding of principles of accounting and finance; & Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
- Professional Competences: Knowledge of advance planning and scheduling, serialization and lot tracking requirement, inventory management, ability to negotiate; & Read and comprehend legal documents, such as contracts or import/export agreements.Puesto: Servicio al cliente**Información Adicional**
- Tipo de contrato: Permanente- Salario: Negociable
- Pais: MEXICO
- Estado o Region: Chihuahua
- Ciudad: Ciudad Juarez


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