Night Manager I

hace 3 semanas

Playa del Carmen, México Marriott International, Inc A tiempo completo

**Job Number** 23000906

**Job Category** Rooms & Guest Services Operations

**Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

**CORE WORK ACTIVITIES**

**Monitoring Property Operations**
- Monitors and ensures compliance with all Guidelines to Operations.
- Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).
- Ensures employees are working in a safe environment.
- Manages all period-end inventories.

**Supporting Profitability and Revenue Goals**
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.
- Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.
- Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.
- Administers plans and actions to keep chargebacks and rebates to a minimum.
- Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.
- Manages employee hours.
- Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.

**Supporting Human Resources Activities**
- Promotes participation in property safety-related programs.
- Monitors employee attendance and records absences/tardiness.
- Promotes teamwork and employee morale.
- Keeps employees informed regarding new operational procedures, standards, or programs.
- Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).
- Ensures all employees have complete knowledge of emergency procedures.
- Encourages employee relations through gifts, parties, outings.
- Creates incentives that will promote better service and profit for the property.
- Assists operations manager in processing employee payroll weekly.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

  • Night Manager I

    hace 7 meses

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23161336 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un...

  • Night Manager I

    hace 3 semanas

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23000906 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International...

  • Night Manager

    hace 2 días

    Playa del Carmen, México Playa Hotels & Resort A tiempo completo

    WELCOME TO PLAYA HOTELS & RESORTS All-inclusive, but not all the same. Our luxury oceanfront resorts in Mexico and the Caribbean give you wide-open views of the beach, the ocean, and the world around you. Each all-inclusive resort is styled to fit its home, so you can truly experience the destination. We have all-inclusive oceanfront resorts in Cancun, Los...

  • Night Manager I

    hace 4 semanas

    San José del Cabo, México Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24216687 **Job Category**Rooms & Guest Services Operations **Location**Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico, 23403 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and...

  • Night Auditor

    hace 7 meses

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Job Number** 24046967 **Job Category** Finance & Accounting **Location** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures, postings, and documents for accuracy. Record,...

  • Night Shift Production Lead

    hace 2 meses

    San Juan del Río, Querétaro de Arteaga, México Morgan Advanced Materials A tiempo completo

    OverviewMorgan Advanced Materials is a pioneering organization with a rich history and commitment to innovation. Founded in the UK in 1856, we have evolved into a global entity with 70 sites across 18 countries.We are a purpose-driven organization dedicated to making the world more sustainable and improving quality of life through advanced materials. We...

  • Guest Services Associate I

    hace 3 días

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Job Number** 23140350 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

  • Well Site Supv, I

    hace 8 meses

    Ciudad del Carmen, México Halliburton A tiempo completo

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Well Site Supv, I

    hace 8 meses

    Ciudad del Carmen, México Halliburton A tiempo completo

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Gerente de Comunidad Digital

    hace 1 mes

    San Felipe del Progreso, México El Heraldo De Chihuahua A tiempo completo

    Buscamos un profesional experiencia en medios digitales para ocupar el puesto de Gerente de Comunidad. Este estratega tendrá a su cargo la creación y gestión de contenido para las redes sociales, con el objetivo de aumentar la visibilidad y engagement del canal.Nuestro ideal es que tenga habilidades en el uso de herramientas como Meta Business Manager y...

  • Production Operations Manager

    hace 2 meses

    San Juan del Río, Querétaro de Arteaga, México Kerry A tiempo completo

    About KerryKerry is the world's leading taste and nutrition company for the food, beverage, and pharmaceutical industries. We partner with customers to create healthier, tastier, and more sustainable products consumed by billions worldwide.Our VisionTo be our customers' most valued partner, creating a world of sustainable nutrition. With Kerry, you'll have...

  • Guest Relations Manager

    hace 7 meses

    Corral del Risco (Punta de Mita), México Hilton A tiempo completo

    Guest Relations Manager A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to...

  • Events Manager

    hace 4 meses

    Corral del Risco (Punta de Mita), México Hilton A tiempo completo

    Events Manager As Events Manager, you will be responsible for the successful event planning and overall execution of all Conference & Events that take place within the hotel. The Events Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. **What will...

  • Production Supervisor

    hace 5 meses

    San Juan del Río, Qro., México Morgan Advanced Materials A tiempo completo

    Overview: **Morgan Advanced Materials** is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit...

  • Hotel Manager

    hace 7 meses

    Corral del Risco (Punta de Mita), México Hilton A tiempo completo

    Hotel Manager A Hotel Administrator is responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience while providing secretarial support, managing the mail, and carrying out filing. **What will I be doing?** As a Hotel Administrator, you are responsible for carrying out the daily activities of the...

  • Recepcionista

    hace 8 meses

    Corral del Risco (Punta de Mita), México Hilton A tiempo completo

    Recepcionista A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...

  • Raw Material Analyst I, Senior

    hace 4 semanas

    San Juan del Río, México PPG A tiempo completo

    Continue growing with PPG! In addition to reporting to the Americas Raw Materials Senior Manager and working with your peers in Americas Procurement team you will be responsible for the Extenders Category. Category responsibilities include sourcing current and new raw materials while considering main formulas requirements, quantity, quality, delivery, and...

  • Rooms Controller

    hace 2 meses

    Corral del Risco (Punta de Mita), México Hilton A tiempo completo

    Rooms Controller A Rooms Controller supports the Reception Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As a Rooms Controller, you will support the Reception Manager to ensure that Team Members are prepared and well-informed to...

  • Director de SPA y Recreación

    hace 8 meses

    Corral del Risco (Punta de Mita), México Hilton A tiempo completo

    Director de Spa y Recreación A Spa Director is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. **What will I be doing?** As a Spa Director, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and...