Night Manager I

hace 15 horas

San José del Cabo, México Marriott International, Inc A tiempo completo

**Additional Information**
**Job Number**24216687
**Job Category**Rooms & Guest Services Operations
**Location**Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico, 23403
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

**CORE WORK ACTIVITIES**

**Monitoring Property Operations**
- Monitors and ensures compliance with all Guidelines to Operations.
- Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).
- Ensures employees are working in a safe environment.
- Manages all period-end inventories.

**Supporting Profitability and Revenue Goals**
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.
- Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.
- Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.
- Administers plans and actions to keep chargebacks and rebates to a minimum.
- Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.
- Manages employee hours.
- Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.

**Supporting Human Resources Activities**
- Promotes participation in property safety-related programs.
- Monitors employee attendance and records absences/tardiness.
- Promotes teamwork and employee morale.
- Keeps employees informed regarding new operational procedures, standards, or programs.
- Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).
- Ensures all employees have complete knowledge of emergency procedures.
- Encourages employee relations through gifts, parties, outings.
- Creates incentives that will promote better service and profit for the property.
- Assists operations manager in processing employee payroll weekly.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Night Manager

    hace 5 meses

    Cabo San Lucas, México Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Luxury Night Manager Opportunity

    hace 1 mes

    Cabo San Lucas, Baja California Sur, México Four Seasons Hotels and Resorts A tiempo completo

    Company OverviewFour Seasons Hotels and Resorts is a world-renowned luxury hospitality company that has been consistently ranked among the best hotels and most prestigious brands in reader polls, traveler reviews, and industry awards. With 127 hotels and resorts, and 54 residential properties in major city centers and resort destinations in 47 countries,...

  • Night Shift Production Lead

    hace 4 semanas

    San Juan del Río, Querétaro de Arteaga, México Morgan Advanced Materials A tiempo completo

    OverviewMorgan Advanced Materials is a pioneering organization with a rich history and commitment to innovation. Founded in the UK in 1856, we have evolved into a global entity with 70 sites across 18 countries.We are a purpose-driven organization dedicated to making the world more sustainable and improving quality of life through advanced materials. We...

  • Night Manager I

    hace 6 meses

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23161336 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un...

  • Operations Manager

    hace 1 mes

    San Luis Potosí, S. L. P., México Integrixpert A tiempo completo

    Urgent Hiring! Operations Manager-Brazil Introduction Key skills and experience - At least 2 years of working experience as an Operations Manager or equivalent role in a BPO (Business Process Outsourcing) setup; - Managed at least 80-100 staff across multiple lines of business; - Excellent verbal and written communication skills in English, with the...

  • Night Auditor

    hace 6 meses

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Job Number** 24046967 **Job Category** Finance & Accounting **Location** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures, postings, and documents for accuracy. Record,...

  • Gerente de Comunidad Digital

    hace 7 días

    San Felipe del Progreso, México El Heraldo De Chihuahua A tiempo completo

    Buscamos un profesional experiencia en medios digitales para ocupar el puesto de Gerente de Comunidad. Este estratega tendrá a su cargo la creación y gestión de contenido para las redes sociales, con el objetivo de aumentar la visibilidad y engagement del canal.Nuestro ideal es que tenga habilidades en el uso de herramientas como Meta Business Manager y...

  • Global Supply Chain Manager

    hace 4 semanas

    San Luis Potosí, San Luis Potosí, México Mondelez International A tiempo completo

    Empower Snacking through Strategic ProcurementMondelēz International is a leading snacking company with a rich portfolio of brands and a presence in over 150 countries. As our Global Supply Chain Manager – Procurement Expert, you will play a critical role in driving our business forward by ensuring the smooth flow of goods and services.We are seeking an...

  • Production Operations Manager

    hace 1 mes

    San Juan del Río, Querétaro de Arteaga, México Kerry A tiempo completo

    About KerryKerry is the world's leading taste and nutrition company for the food, beverage, and pharmaceutical industries. We partner with customers to create healthier, tastier, and more sustainable products consumed by billions worldwide.Our VisionTo be our customers' most valued partner, creating a world of sustainable nutrition. With Kerry, you'll have...

  • Marketing Manager

    hace 6 meses

    Cabo San Lucas, México Hilton A tiempo completo

    A Marketing Manager supports the Director of Marketing (DOM) in all Marketing Planning & Execution strategies for the hotel. Assists in the development, management, execution and measurement of all aspects of the marketing/branding strategies under the leadership of the Director of Marketing; including but not limited to Marketing Budgets, Social Media,...

  • High-Level Event Strategist

    hace 4 semanas

    Playa del Carmen, Quintana Roo, México Etéreo A tiempo completo

    Event Manager Role OverviewWe are seeking an experienced and skilled event manager to lead the planning, execution, and delivery of high-level events for our clients. This role requires a strong understanding of event management principles, exceptional organizational skills, and the ability to work collaboratively with internal teams and external vendors.Key...

  • Senior Program Manager

    hace 1 mes

    San Luis Potosí, San Luis Potosí, México Integrixpert A tiempo completo

    Job DescriptionWe are seeking a highly experienced Senior Program Manager to lead our operations in Brazil.**Responsibilities:Oversee program operations and Key Performance Indicators (KPIs) set by clients, focusing on Quality Efficiencies, Staffing, and Service Level.Collaborate effectively with team members, co-managers, immediate superiors, and other...

  • Maintenance Manager

    hace 1 semana

    San Antonio la Isla, México Pepsico A tiempo completo

    About the Role:PepsiCo is a global food and beverage leader with a rich history of innovation and a commitment to sustainability. We are seeking a highly skilled Maintenance Manager to join our team at our manufacturing site.Your primary responsibility will be to lead the site technical support and utilities teams, ensuring the availability and reliability...

  • Production Supervisor

    hace 4 meses

    San Juan del Río, Qro., México Morgan Advanced Materials A tiempo completo

    Overview: **Morgan Advanced Materials** is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit...

  • Solo Quedan 15h! Legal Contracts Manager, MBC

    hace 4 días

    San Pedro, México Johnson Controls A tiempo completo

    Title: Legal Contracts Manager, MBC Job Description: Johnson Controls is a global leader in the development, manufacture and sale of a wide range of building technologies and solutions, including building management systems, access, video and intrusion security systems, fire detection and suppression systems, air systems, refrigeration and HVAC controls and...

  • Legal Contracts Manager, Mbc

    hace 2 semanas

    San Pedro Garza García, México Johnson Controls A tiempo completo

    **Title**:Legal Contracts Manager, MBC Johnson Controls is a global leader in the development, manufacture and sale of a wide range of building technologies and solutions, including building management systems, access, video and intrusion security systems, fire detection and suppression systems, air systems, refrigeration and HVAC controls and...

  • Auditor(a) Nocturno

    hace 6 meses

    Cabo San Lucas, México Marriott International, Inc A tiempo completo

    **Job Number** 24069911 **Job Category** Finance & Accounting **Location** Fairfield by Marriott Los Cabos, Avenida Lazaro Cardenas 2709, Cabo San Lucas, Baja California Sur, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete end-of-day activities including posting charges...

  • Guest Relations Manager

    hace 6 meses

    Corral del Risco (Punta de Mita), México Hilton A tiempo completo

    Guest Relations Manager A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to...

  • Johnson Controls | Legal Contracts Manager, MBC

    hace 1 semana

    san pedro garza garcía, México Johnson Controls A tiempo completo

    Title: Legal Contracts Manager, MBC Job Description: Johnson Controls is a global leader in the development, manufacture, and sale of a wide range of building technologies and solutions, including building management systems, access, video and intrusion security systems, fire detection and suppression systems, air systems, refrigeration, and HVAC controls...

  • Legal Contracts Manager, MBC

    hace 2 semanas

    San Pedro Garza Garcia, Nuevo Leon, Mexico Johnson Controls A tiempo completo

    Title: Legal Contracts Manager, MBCJob Description: Johnson Controls is a global leader in the development, manufacture and sale of a wide range of building technologies and solutions, including building management systems, access, video and intrusion security systems, fire detection and suppression systems, air systems, refrigeration and HVAC controls and...