Technical Support Engineer

hace 3 días


Tijuana, México Emprego MX A tiempo completo

Descripción y detalle de las actividades

What to expect from the role - Work experience with different type of HVAC equipment and controls. - Opportunity to work on HVAC projects. - Exposure to customers and end users. - Work in collaboration with a team of professionals. - Guided by experts and professionals in the field and learn on the job. Responsibilities - Take ownership of customer issues reported and see problems through to resolution - Research, diagnose, troubleshoot and identify solutions to resolve customer issues - Follow standard procedures for proper escalation of unresolved issues to Quality Assurance - Provide prompt and accurate feedback to customers - Ensure proper recording and closure of all issues - Prepare accurate and timely reports

Experiência y requisitos

Requirements - BS degree in Mechanical, Electromechanical, Mechatronics or equivalent. - Attitude to learn In-depth knowledge in the product that the technician is supporting. - Strong problem-solving skills - Excellent client-facing skills - Excellent English written and verbal communication skills

Organización

Alliance Especializados del Aire S.A de C.V.

Giro

Maquiladora (Export.)

Actividad principal

Maquiladora especializada en fabricar aires acondicionados industriales

Número de empleados

700

**Área** Atención a Clientes/Call Center/Telemarketing

**Contrato** Permanente

**Turno** Diurno

**Jornada** Tiempo Completo

**Horario** Lunes a Viernes 7am - 5pm

**Estudios** Carrera Profesional

**Sexo** Indistinto



  • Tijuana, México Teradata A tiempo completo

    What You'll Do Are you a problem solver? Do you like fast-paced technical environments that allow you to work with customers, field representatives, and engineers? If so, a position as a Technical Support Engineer at Teradata Tijuana is a great fit for you. Teradata Technical Support Engineers work with our Fortune-500 Clients to solve technical problems...


  • Tijuana, Baja California, México Teradata A tiempo completo

    Are you a problem solver? Do you like fast-paced technical environments that allow you to work with customers, field representatives, and engineers? If so, a position as a Technical Support Engineer at Teradata is a great fit for you.What We DoTeradata Technical Support Engineers work with our Fortune-500 Clients to solve technical problems they encounter...


  • Tijuana, México Teradata A tiempo completo

    Technical Support Engineer - Intern Location: Tijuana, Baja California, Mexico Requisition Number: 218159 External Description: What You’ll Do Are you a problem solver? Do you like fast-paced technical environments that allow you to work with customers, field representatives, and engineers? If so, a position as a Technical Support Engineer at Teradata...


  • Tijuana, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades A Technical Support Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different HVAC systems, Logic controllers and Variable Frequency Drives and follow standard procedures to escalate unresolved issues to...


  • Tijuana, México Palo Alto Networks A tiempo completo

    **Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...

  • Automation Engineer

    hace 2 meses


    Tijuana, México Reiger Technical Search A tiempo completo

    **LOCATION** Tijuana, BCN **TYPE** Direct Hire **ID** BI32-2722129 **POSTED** Mar 15, 2023 This role is for that automation engineer who has experience developing and managing automation projects. This is a customer facing role to understand external and internal customer requirements. In the process of developing automation projects, this position...


  • Tijuana, México Palo Alto Networks A tiempo completo

    Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things...


  • Tijuana, México Palo Alto Networks A tiempo completo

    Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things...


  • Tijuana, México Teradata A tiempo completo

    What You’ll Do The Technical Support Professional - Mandarin Support works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer. As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting...

  • Product Support Engineer

    hace 2 semanas


    Tijuana, México Teradata A tiempo completo

    Are you a problem solver? Do you like fast-paced technical environment that allows you to work with customers, field representatives, and engineers? If so, the position of Product Support Engineer is a great fit for you. What You’ll Do Key Responsibilities Develop product knowledge of Teradata Analytic Ecosystem for effective problem solving Work with...


  • Tijuana, México Palo Alto Networks A tiempo completo

    **Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...


  • Tijuana, México Mediméxico, S. de R.L. de C.V A tiempo completo

    Descripción y detalle de las actividades Objective: To provide excellent customer service with extensive operational and technical support to diverse audiences in order to effectively and continuously resolve issues. Provide direct support to patients and clients in the USA, UK, Canada, and Australia through effective and timely communication....


  • Tijuana, México Boldr A tiempo completo

    A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across...

  • Support Engineer

    hace 2 meses


    Tijuana, México North American Production Sharing A tiempo completo

    Responsible for providing low-level design and development support from initial concept through completion, manufacturing, and end-of-life phases of a project. Responsible for sustaining aspects of the product development life cycle: documentation updates, design changes based on incremental requirement changes based on product lifecycle, etc. The...

  • Support Engineer

    hace 2 días


    Tijuana, México North American Production Sharing A tiempo completo

    Responsible for providing low-level design and development support from initial concept through completion, manufacturing, and end-of-life phases of a project. Responsible for sustaining aspects of the product development life cycle: documentation updates, design changes based on incremental requirement changes based on product lifecycle, etc. The...

  • Product Support Engineer

    hace 3 semanas


    Tijuana, México Teradata A tiempo completo

    **Location**: Tijuana, BC, Mexico Are you a problem solver? Do you like fast-paced technical environment that allows you to work with customers, field representatives, and engineers? If so, the position of Product Support Engineer is a great fit for you. What You’ll Do Key Responsibilities Develop product knowledge of Teradata Analytic Ecosystem for...

  • Technical Support

    hace 2 meses


    Tijuana, México Emprego MX A tiempo completo

    **Descripción y detalle de las actividades** - Primary contact for our clients who serve as a means of personalized solution to escalations caused by different situations, in charge of analyzing root causes and implementing improvement actions to common problems reported by our clients. Give status of open orders, provide estimated shipping dates. Answer...

  • Support Engineer

    hace 1 semana


    Tijuana, Baja California, México North American Production Sharing A tiempo completo

    Responsible for providing low-level design and development support from initial concept through completion, manufacturing, and end-of-life phases of a project.Responsible for sustaining aspects of the product development life cycle: documentation updates, design changes based on incremental requirement changes based on product lifecycle, etc.The...

  • Product Support Engineer

    hace 1 semana


    Tijuana, Baja California, México Teradata A tiempo completo

    Location: Tijuana, BC, MexicoAre you a problem solver? Do you like fast-paced technical environment that allows you to work with customers, field representatives, and engineers? If so, the position of Product Support Engineer is a great fit for you.What You'll DoKey ResponsibilitiesDevelop product knowledge of Teradata Analytic Ecosystem for effective...

  • Technical Support Agent

    hace 4 semanas


    Tijuana, México Harman International A tiempo completo

    A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you...