Learning Manager

hace 2 meses

Cuauhtémoc CDMX, México HSBC A tiempo completo

-Job description

**Learning Manager**

**Role Purpose**

**A trusted Learning Manager and SME who partners with Learning Relationship Managers and Key Business Stakeholders to create and execute effective learning strategies. Ensure that the training and development programs drive the Learning agenda to meet business goals integrating global and regional strategy while adhering to local requirements. The job holder needs to ensure HSBC is equipped to meet these challenges better than its competitors. Failure to do so will create major productivity and profitability challenges in the next 5-10 years.**

**Principal Accountabilities**:

- Have a solid understanding of instructional design and be able to guide and create effective learning programs and materials. This includes structuring content, identifying learning and skills goals, selecting the most appropriate strategies and methodologies, and implementing educational technology when relevant.
- Support the different business lines and Global Learning Academies, during the Annual Learning Plan for the country.
- Support the senior Learning team in data analysis, business, and economic trends to help in decision making and learning interventions.
- Provide the relevant info for the different committees and audit requirements country level.
- Work with regional teams to develop key initiatives to achieve Business & Functions goals.
- Identify and develop vendors and solutions at a country level.
- Strong cross-cultural competence to collaborate and leverage the work with colleagues across regions and bring to the region the best practices to implement**.**

**Operational Effectiveness & Control**
- Review and continuously seeks to improve Learning processes.
- Execution of standard Learning MI and reporting.
- Reports on the project management and execution of group-wide learning initiatives.
- Ensures compliance with regulatory and bank policies, monitoring audit and risk management reports and initiating corrective actions where necessary.
- Ensure that learning interventions are in line with any rules or regulations applicable for the country.
- Monitor learning quality, ensuring the Service Level Agreements are being adhered to, by working with Learning Operations team.
- Plan, organize and supervise the design and development projects of learning programs and resources, ensuring that deadlines, budgets, and quality standards are met.
- Assess the effectiveness and impact of learning programs using relevant metrics and analysis.
- Stay updated on the latest trends and best practices in the field of learning design and seek opportunities to enhance the processes and methods used.
Requirements

**Knowledge & Experience**
- A bachelor’s degree in HR/Psychology/Organisational Development and/or business disciplines
- A minimum of 5+ years HR experience with focus on talent and development
- Instructional Design Knowledge. Have a solid understanding of instructional design principles and theories, as well as best practices in the field.
- Data Analysis and Management, creation and analysis of learning dashboards and reports.
- Working experience in a large or complex organisation, ideally international.
- Experience in project managing and coordinating delivery through others.
- Third party vendors coordinating experience.
- **English fluency is mandatory**.
- Proficiency in MS Office (Outlook, Excel, PowerPoint, Teams, PowerBI)

At HSBC we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunities. Our values define who we are as an organization and what sets us apart, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

At HSBC we are aimed at guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.

  • Enablement Learning and Development Manager

    hace 2 semanas

    06500, Cuauhtémoc, CDMX, México Etsy A tiempo completo

    **Company Description** Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems...

  • Retail Learning Manager

    hace 1 mes

    Ciudad de México, CDMX Louis Vuitton A tiempo completo

    Poste Louis Vuitton is seeking a Retail Learning Manager who will ensure the full execution of the LVA Retail Learning strategy for the Mexico, Caribbean and Central America region. This busy and diverse role will work collaboratively with our store teams and cross-functional partners, monitoring and assessing the effectiveness of all training provided....

  • Key Account Manager, Learning Solutions

    hace 3 meses

    Ciudad de México, CDMX Cambridge University Press & Assessment A tiempo completo

    **Salary**: - Competitive**Location**: - Mexico City**Country**: - Mexico**Business Unit**: - English**Vacancy Type**: - Permanent**Closing Date**: - 6 September 2024**Meet the recruiter**: - Shamsher Burhm Job Title Key Account Manager - Learning Solutions **Salary**: Competitive Location: Mexico City Contract: Permanent, Full Time **Are you a...

  • Sr Manager Data Scientist

    hace 5 días

    Cuauhtémoc, CDMX, México BBVA A tiempo completo

    **Fecha límite para apuntarse**:2024-11-17 **¿Quieres desarrollar tu carrera profesional?**: BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones de clientes. Somos más de 121.000 profesionales que trabajamos en equipos multidisciplinares y de perfiles tan diversos...

  • Sales Training Manager

    hace 1 mes

    06500, Cuauhtémoc, CDMX, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Financial Crime Detection Analytics Manager

    hace 4 semanas

    Cuauhtémoc, CDMX, México HSBC A tiempo completo

    -Job description **Role purpose** Financial Crime (FC) focuses on the specific financial crime threats the firm may face now or in the future, pioneering the techniques and technology to protect our business, customers, and the many communities in which we operate from the risks associated with financial crime. FC harnesses intelligence, analytics,...

  • Procurement Manager

    hace 2 meses

    06500, Cuauhtémoc, CDMX, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Gerente de Tienda Forum Buenavista

    hace 3 meses

    Cuauhtémoc, CDMX, México La Casa de las Carcasas A tiempo completo

    Moda, talento y clientes son las palabras que definen La Casa de las Carcasas. Contamos con más de 4.500 personas de más de 60 nacionalidades entre nuestros equipos y con más de 700 tiendas repartidas por España, Portugal, Italia, Francia, México, Polonia, Rumanía y Chile. Nos gusta descubrir y contar con nuevos talentos que les apasione el mundo del...

  • Data Scientist Manager

    hace 1 mes

    Cuauhtémoc, CDMX, México BBVA A tiempo completo

    **Fecha límite para apuntarse**:2024-10-31 **¿Quieres desarrollar tu carrera profesional?**: BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones de clientes. Somos más de 121.000 profesionales que trabajamos en equipos multidisciplinares y de perfiles tan diversos...

  • Marketing Project Manager Intern

    hace 2 semanas

    06500, Cuauhtémoc, CDMX, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Account Manager

    hace 7 días

    Ciudad de México, CDMX goFLUENT A tiempo completo

    **goFLUENT is looking for an Account Manager** who will play a key role in the development of our business activities within the Mexican market. goFLUENT offers a unique opportunity for a B2B account hunter who thrives on being part of an early stage growth opportunity that is fundamentally disrupting the language learning market around the world. goFLUENT...

  • Senior Manager, Culture

    hace 3 meses

    06500, Cuauhtémoc, CDMX, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • SAP Early Career Talent

    hace 2 semanas

    06500, Cuauhtémoc, CDMX, México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Business Communications Manager Mexico

    hace 3 meses

    Ciudad de México, CDMX ABB A tiempo completo

    **Business Communications Manager Mexico**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your...

  • Technical Quality Manager Early Talent

    hace 3 meses

    06500, Cuauhtémoc, CDMX, México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Specialist Customer Success Manager

    hace 3 meses

    06500, Cuauhtémoc, CDMX, México SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Risk Manager

    hace 1 mes

    06500, Cuauhtémoc, CDMX, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Commercial Engagement Manager

    hace 7 días

    06500, Cuauhtémoc, CDMX, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Ka Engagement Manager

    hace 2 meses

    06500, Cuauhtémoc, CDMX, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Compensation & Benefits Manager

    hace 2 meses

    06500, Cuauhtémoc, CDMX, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...