Engagement Execution Manager

hace 4 semanas

Tlahuac, México DiDi Global A tiempo completo

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview:
As the Execution Manager, you will be at the forefront of making sure that our strategies are executed with the highest standard.

Therefore we are looking for someone:

- Get along very well with CRM, ERP softwares at the point to be able to transform strategies into processes that are executable on such tools
- Has a very good business acumen and critical thinking to ensure our strategy pass the due process of what is able to be executed or not.
- Has experience dealing with senior stakeholders, specially with sales teams.
- Think fast on the spot, and under pressure to be able to defend your position

Role Responsibilities:

- Define and establish criteria for what constitutes excellent promotional coverage.
- Develop and implement strategies to enhance promo coverage.
- Improve the effectiveness and clarity of sales communications to ensure maximum engagement.
- Streamline operations to reduce the operational load on the sales and engagement teams.
- Lead initiatives to enhance and improve DiDi tools, making them easier to understand and use.
- Trigger the creation of automations solutions to increase efficiency.
- Drive a culture of continuous improvement within the team.
- Ensure transparency and reliability in promotional results.
- Foster an environment of open innovation, encouraging new ideas and approaches.
- Strategically allocate and manage the budget to ensure all resources are fully utilized.
- Monitor and control spending to align with business objectives.
- Lead, mentor, and develop a team of analysts and interns, ensuring they have the support and resources needed to excel in their roles.
- Foster a collaborative and high-performance team environment.

Role Qualifications:

- Bachelor's degree in Business, Marketing, Economics, Engineering or a related field. Advanced degree is a plus.
- 4 or more years of experience in similar positions and promotional execution, process optimization and budget management.
- Excellent analytical and problem-solving skills (Advance Excel)
- Proficiency in English (Advance level)
- Strong communication skills with the ability to articulate strategies and results clearly.
- Demonstrated ability to lead and develop a team, fostering a positive and productive work environment.
- Proficiency in relevant tools and technologies used for process automation and optimization.
- Ability to manage multiple projects and meet tight deadlines in a fast-paced environment.

EEO Statement:

- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

**_

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