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Solution Architect

hace 4 meses

Ciudad de México Capgemini A tiempo completo

RRHH: Marisol Zavala

Puesto: ServiceNow Senior Solutions Architect

Nível de experiência: Senior

Nível de educación: Educación Superior

Ubicación: CDMX

Práctica: CIS

Conocimientos y experiência necesaria:

- PYME/arquitecto/arquitecto de soluciones/consultor con experiência en integración de servicios y liderazgo intelectual demostrado en implantaciones técnicas y de procesos.
- Excelente comunicando soluciones a audiencias tanto técnicas como no técnicas
- Mente analítica con capacidad de evaluación y resolución de problemas, capaz de definir soluciones técnicas alineadas con los problemas empresariales del cliente a un nível de detalle arquitectónico y de diseño.
- Transformation Management
- SIAM Consultant Etapas del ciclo de vida de Integración de Servicios y Gestion de servicios y procesos asociados. áreas de gobernanza, estandares de la industria o el cumplimiento normativo. revisiones de gobierno t controles de estado, auditoria de servicios, evaluación comparativa, análisis de tnendecias, costo total de propiedad (TCO), revisión de cumplimiento y programas de mejora dle servicio (SIP). Brindar asesoramiento de estrategias de servicios de Integración y festion de servicios, soluciones de diseño.

Habilidades:

- Definir soluciones ténicas alineadas con los problemas comerciales del cliente a nível de detale, arquetectónico y diseño
- Experiencie práctica en proceso de operaciones, transición o diseño de integración de servicios de TI
- Análizar el mercado, configuración y administración de módulos ITSM de Service Now Platform
- Manejar herramientas de gestión de servicios como; BMC, Remedy, Kinetic Data
- Gestión y cumplimiento de solicitudes " Catálogo de servicios"
- Módulos service Now (No centrales)
- Service Now - NO ITSM consultar Daniel que no sea el marco de trabajo, que sea sobre Service Now.
- Ejecución o transformación de ESM
- Trabajo de consultoría de nível de arquitectura y diligencia para acuerdos complejos y entregas legales
- Elaborar Cálculos de costos para dominios de la nube y servicios, tiene que ser muy bueno en Excel
- Seguimiento con cliente más especializado en Service Now

Tecnologías_: _ServiceNow SIAM

Habilidades: Trabajo bajo presión, calidad en el trabajo y orientado a resultados

Tu carrera en Capgemini
- Al trabajar en un ambiente de equipo, nuestros consultores se enfocan en el análisis, diseño y desarrollo de soluciones basadas en tecnología para los clientes de Capgemini.
- Trabajarás en conjunto con especialistas funcionales, técnicos y del negocio para ayudar a desarrollar la implementación e integración de soluciones y sistemas innovadores incluyendo metodologías, técnicas y herramientas.
- Contribuirás de una manera responsable y oportuna con la satisfacción del cliente proporcionando servicios y productos que generan valor agregado.
- Capgemini ofrece una compensación competitiva y beneficios superiores a los de Ley.
- Nuestras oficinas centrales están en París, Francia y tenemos presencia en más de 50 países. Somos más de 340 mil profesionales en México, ubicados en Ciudad de México, Aguascalientes y Monterrey.
- Capgemini ha desarrollado metodologías propias a nível global: Colaborative Business Experience y Rightshore.

Te encantará trabajar en Capgemini porque:

- Ofrecemos una experiência única de reclutamiento y onboarding, y te ayudamos a construir las bases de tu carrera y habilidades profesionales.
- Proveemos un ambiente de trabajo colaborativo basado en nuestros 7 valores: Honestidad, Audacia, Confianza, Libertad, Espíritu de Equipo, Modestia y Diversión.
- Promovemos un ambiente que te permite planear y desarrollar tu carrera.