Warranty Cost Specialist

hace 5 meses


Silao, México Continental A tiempo completo

Your tasks

The Warranty cost specialist is responsible for customer warranty debit support and related costs within Automotive Central Quality. In this role the specialist will be tasked with lowering the warranty costs across continental Business Areas by ensuring the customer disputes are accurate and within the customer terms.

Description of activities:

- Independently monitor, check, and validate customer disputes
- Initiate and support customer meetings with the goal to minimize customer disputes
- Prepare and verify warranty cost with the support of customer specific data, using existing warranty terms & conditions, as well as the subsequent negotiation with the customer after the requested release is given by the Division/BU/Plant
- Creation of Credit/debit Notes within SAP (WTY-Module); ensuring correct Plant, Order Type, Sales Organization, and distribution channel including part number specific billing.
- Identify any discrepancies within the customer debits and clarify resolution with the assigned customers
- Regularly download and collect information from customer portals or direct collection from assigned customer. Plausibility check with developed Excel and other tools
- Track debit notes to actualize and report warranty cost including all corresponding savings
- Preparation and negotiation of warranty cost for assigned customers
- Support AR as needed to ensure proper allocation of debits/credits
- Regular reporting of cost status to management and internal teams
- Assist Customer Warranty Team with maintaining the central technical factor data within applicable databases

**Profile**:

- Bachelor’s degree in business, Engineering Quality Management or related
- MS Word, Excel & PowerPoint experience
- Intermediate written and spoken English
- Knowledge in Finance (accounts receivable)
- Knowledge of quality and debit processes
- Highly detail oriented
- Ability to analyze, capture and interpret data from various sources

**Offer**:
In Continental we are committed to an inclusive and non-discriminatory culture, we will never require a HIV or pregnancy test as a part of our selection process.

About us

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.

***

**Keyfacts**:

Job ID
**REF15855K**

Field of work
**Quality**

Location
**Silao - Centro Financiero**

Leadership level
**Leading Self**

Job flexibility
**Hybrid Job**
- Legal Entity
- **Continental Automotive Mexicana, S. de R.L. de C.V.


  • Warranty Cost Expert

    hace 2 semanas


    Silao, Guanajuato, México Continental A tiempo completo

    Job Description:As a Warranty Cost Specialist at Continental, you will play a crucial role in ensuring customer disputes are accurate and within customer terms. Your tasks will include independently monitoring, checking, and validating customer disputes, initiating and supporting customer meetings to minimize disputes, preparing and verifying warranty costs,...


  • Silao, Guanajuato, México American Axle & Manufacturing A tiempo completo

    At American Axle & Manufacturing, we're committed to building an equitable and inclusive culture that encourages, supports, and celebrates the unique voices of our diverse workforce. As a Trade Compliance Specialist, you'll play a critical role in shaping the future of mobility for our company and the world.**Job Summary**Responsible for establishing,...


  • Silao, Guanajuato, México Sybex Support Services Inc. A tiempo completo

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Sybex Support Services Inc. The ideal candidate will have a strong background in troubleshooting and problem resolution for all EUC devices and basic network devices.The successful candidate will possess excellent customer service and communication skills, with the...

  • Accounting Specialist

    hace 6 días


    Silao, Guanajuato, México North American Production Sharing A tiempo completo

    About our team: We're a dynamic company that values innovation and collaboration. Our team is responsible for financial operations and provides critical support to business growth.Job Summary: We are seeking a skilled Accounting Specialist to join our team. The successful candidate will be responsible for financial reporting, data analysis, and ensuring...


  • Silao, Guanajuato, México Schreiber Mexico A tiempo completo

    As a key member of the Schreiber Mexico team, the Category Procurement Specialist will be responsible for directing and executing the purchase of assigned categories of spend, evaluating market conditions, and developing and executing sourcing strategies. This role requires collaboration with business areas to identify sourcing needs and opportunities, as...


  • Silao, Guanajuato, México Sybex Support Services Inc. A tiempo completo

    Job Title: Desktop Support TechnicianJob Summary:We are seeking a highly skilled Desktop Support Technician to join our team at Sybex Support Services Inc. The successful candidate will be responsible for providing technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring the smooth operation of our desktop...


  • Silao, Guanajuato, México Continental A tiempo completo

    About the RoleWe are seeking a highly skilled Regional Sourcing Specialist to join our Energy team. As a key member of our North America Group Purchasing Non-Production Materials team, you will be responsible for developing and implementing the Local and Regional Category Strategy in alignment with the Global Strategy for Energy and Facilities Management.Key...


  • Silao, México American Axle & Manufacturing A tiempo completo

    At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone and that the diversity of our Associates drives creativity and innovation. Our global team of associates is made of dreamers, doers and innovators who are Bringing the Future Faster by Delivering POWER for a safer, brighter and more sustainable...


  • Silao, México Nestle Operational Services Worldwide SA A tiempo completo

    **Especialista de Fabricación WET** **Resumen de la Posición** Ubicación: Silao, Guanajuato, México Empresa: Nestlé Purina Horario: Tiempo completo Ingeniería terminada: industrial, Bioquímica, Química, Gestión **Propósito de la Posición** Garantizar el control estadístico del proceso, por medio de monitoreo de variables y puntos de...


  • Silao, México Orbis Plastic Molding de Mexico A tiempo completo

    **Position Summary**: This person will report to one the Sourcing Manager Sr and have primary responsibility for the execution of handling the resin needs including prime, recycle and buy back. Purchasing process from planning though payment, inventory control outside the plant, allocation of buy back material from our customers and improve current...

  • Industrial Engineer

    hace 2 semanas


    Silao, Guanajuato, México American Axle & Manufacturing, Inc. A tiempo completo

    About the Role:We are seeking a highly skilled Industrial Engineer to join our team at American Axle & Manufacturing, Inc. As an Industrial Engineer, you will play a key role in optimizing our production processes, improving efficiency, and enhancing quality.Key Responsibilities:Analyze existing production processes to identify areas for improvement and...


  • Silao, México Denso Mexico SA de CV A tiempo completo

    Main activities: Logistics process design making (tooling & process preparation), including investigation of current process, calculation of inventory policies based on the standards, time study charts, equipment specifications & manpower. Work as a member of a group to ensure the shortest delivery time of products with the highest quality at the lowest...


  • Silao, México Denso Mexico SA de CV A tiempo completo

    Main activities: Work as a member of a group to ensure the shortest delivery time of products with the highest quality at the lowest cost. Logistics process design making (tooling & process preparation), including investigation of current process, calculation of inventory policies based on the standards, time study charts, equipment specifications &...

  • Process Engineer

    hace 5 meses


    Silao, México Continental A tiempo completo

    Your tasks - Support of assigned production facilities, continuous analysis of production equipment effectiveness (OEE). - Analysis of deviations from OEE key figures (availability, performance, quality). - Definition of measures and implementation of these for continuous optimization or compliance with the OEE key figures. - Reporting of the OEE status and...

  • Ie Dvf

    hace 5 meses


    Silao, México Continental A tiempo completo

    Your tasks - Support of assigned production facilities, continuous analysis of production equipment effectiveness (OEE). - Analysis of deviations from OEE key figures (availability, performance, quality). - Definition of measures and implementation of these for continuous optimization or compliance with the OEE key figures. - Reporting of the OEE status and...


  • Silao, Guanajuato, México Continental A tiempo completo

    As a key member of the North America Group Purchasing Non-Production Materials team, you will be responsible for developing and implementing the Local and Regional Category Strategy in alignment with the Global Strategy for Energy and Facilities Management for assigned divisions and affiliated companies.The ideal candidate will have a Bachelor's degree in...


  • Silao, Guanajuato, México Fives Dyag Corp. A tiempo completo

    **Job Summary**Fives DyAG Corp is seeking a Mechanical Design Engineer for its Saltillo, Coahuila office. As a key member of our design team, you will be responsible for designing industrial machinery focused on automation in industrial processes.**Key Responsibilities**Develop concepts and/or mechanical designs of manufacturing assembly machines, stations,...


  • Silao, Guanajuato, México Motion A tiempo completo

    Job Summary:As a Sales Support Specialist at Motion Industries, you will play a vital role in delivering exceptional support services to our national account business unit. This role requires strong analytical skills, excellent written and verbal communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:-...


  • Silao, México Continental A tiempo completo

    Your tasks - Control costs for freight and customs. - Schedule and track shipments with raw material and finished product; for the timely arrival at the plant or client and fulfillment of deliveries on time - Ensure corresponding approvals for premium freight; since it is a requirement based on the procedure established in the extraordinary freight plant. -...


  • Silao, México Continental A tiempo completo

    Your tasks OPERATIONS - Control costs for freight and customs. - Schedule and track shipments with raw material and finished product; for the timely arrival at the plant or client and fulfillment of deliveries on time - Ensure corresponding approvals for premium freight; since it is a requirement based on the procedure established in the extraordinary...