Business Analyst

hace 1 mes


Santa Fe, México Santander A tiempo completo

Business Analyst

Country: Mexico

Somos Grupo Financiero Santander México, SAB de CV (Santander México) Uno de los principales Grupo Santander es el banco líder que a través de más de 160 años de reinvención, ha llegado a ser una organización sin fronteras con presencia en más de 40 países, 95 nacionalidades y equipos multiculturales que comparten 4 idiomas. Lo importante para nosotros son nuestros clientes, colaboradores, accionistas y la sociedad, como parte de nuestra misión, que es contribuir al progreso de las personas y empresas, actuando siempre de forma Sencilla, Personal y Justa.

Te invitamos a ser parte de nuestro equipo como:
**Business Analyst**:
**Requisitos**:

- Licenciatura en sistemas o afín
- 5+ años de experiência
- Escucha activa, habilidades soft para trato con usuarios de níveles directivos.

**Conocimientos técnicos**:

- JIRA, herramientas de mapeo de procesos.
- Conocimiento del BABOK
- Mapeo de procesos en UML, BPMN
- Uso de herramientas de mapeo como Bizagi, u otras

**Actividades por desempeñar (responsabilidades)**:

- Encargado de documentar y traducir las necesidades de requerimientos (As-Is).
- Analiza los requerimientos comerciales y los traduce en productos TI.
- Plasmar junto con el equipo el To-Be.
- Focalizado en el UI / UX.
- Actúa como interfaz entre el negocio y equipo de desarrollo. Mantiene y respalda aplicaciones de SW existentes, identifica y resuelve problemas y/o errores básicos de la aplicación.
- Proporciona servicios de soporte técnico.
- Desarrolla la lógica del programa para nuevas aplicaciones o analiza y modifica la lógica de las existentes.
- Prueba, depura, documenta implementa y mantiene aplicaciones de SW.
- Garantiza la exitosa implementación de mejoras al sistema.
- Escribe especificaciones técnicas y documentación necesaria para el proyecto.
- Sugiere alternativas técnicas y mejoras / agiliza procesos y sistemas.
- Completa en tiempo y forma asignaciones de proyectos y proyectos especiales.
- Realiza actividades de planificación, análisis y prevención para proyectos de TI.
- Participa en la configuración y administración de sistemas y aplicaciones asegurando que los cambios se planifiquen, ejecuten y verifiquen metodológicamente.
- Ayuda en el análisis e implementación de actualizaciones de hardware y/o software y otras directivas de administración de parches.
- Contribuye a la implementación de políticas y procedimientos relacionados con TI.
- Ayuda a mantener la calidad, la organización y la automatización de las aplicaciones de software.
- Brinda orientación y capacitación en TI a su equipo de trabajo Realiza informes de rutina y especiales según sea necesario
- Deriva riesgos y problemas laborales al líder del equipo o al gerente según sea necesario
- Participa en implementaciones, actualizaciones, mejoras y conversiones de soluciones de tecnología de la información técnica y comercial
- Monitoreo de BD.
- Soporte a Ambientes espejo con Dataguard.
- Atención de incidentes en BD productivas.

**Ubicación**:

- CDMX o Querétaro (híbrido)

**Ofrecemos**:

- Sueldo base
- Prestaciones superiores a las de la ley
- Oportunidad de pertenecer a una de las mejores empresas del sector bancario
- En Banco Santander trabajamos para asegurar la mejor experiência en tu proceso, en caso de que necesites algún ajuste razonable o algún apoyo, por favor compártelo con el equipo de Reclutamiento._



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