Order to Cash Supervisor
hace 2 semanas
"OTC" "Order to Cash" "Contabilidad"
A multinational company with more than 20 years of experience in health sector and global presence is looking for: Order to Cash Supervisor
Your new role
- Ensure achievement of process performance and quality standards, as defined in service level agreements-Supporting Team Leads and Transformation Team in implementation of projects
- Reviewing the implementation of corrective actions within teams after GIA report
- Identify opportunities for improving the efficiency and/or effectiveness of transaction processing working with the OTC Process Manager
- Monthly review of process metrics together with TL and the team
- Execution of the defined objectives by adjusting them to country specifics and cascading them to the teams
- Second level of escalation in relation for responsible countries
- KPI ownership and reporting to RTR/OTC Process Manager
- Provide technical guidance and support to team members as required
- Ensure, in collaboration with OTC team leads, compliance with relevant statutory.
- Ownership and implementation for action plans in scope of responsibility
- Ad hoc process support in case of teal lead absence, volume peaks, operational activities which require involvement of 2nd level of management
- Contribute to the maintenance and updating of OTC processes and procedures
- Manage country relationship and communication on payment terms, payment runs, vendor issues, etc.
- Attending review calls with the Locations and the team members.
- Preparation of regular updates for internal and external customers
What you will need to succeed
- Significant experience of leading O2C teams, or other core finance process, within complex, large volume environment (5 years)-Very good knowledge of SAP
- Hight level of change, negotiation and conflict management skills
- Strong understanding of accounting principles (US GAAP and IFRS)-Extensive experience of working in a Shared Services Center, within complex, large volume environment, creation of desktop procedures, work shadowing, etc.
- Proficiency in English
What the company can offer
Be part of an international company where you can learn and develop in a new shared service center. #1031214
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