Service Delivery Coordinator

hace 4 meses

Villahermosa, México Baker Hughes A tiempo completo

**Do you like working in collaborative teams and solving critical issues?**

**Join our Team**

**Partner with the best**

The Service Delivery Coordinator ensures that BHGE maximizes its short and long-term revenue, profit, and cash collection opportunity by ensuring flawless execution, on-time delivery, contract adherence, and cash collection for the assigned jobs. In addition, this position will coordinate the required job activities across organizational boundaries to ensure BHGE executes the job in line with customer expectations and contract terms and conditions.

As a Service Delivery Coordinator, you will be responsible for:

- Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.
- Ensuring the assigned contracts/quotes are fully understood and capitalized upon.
- Coordinating and monitoring all job activities outlined in MTJC across organizational boundaries.
- Scheduling and dispatching of resources in line with job requirements.
- Being the primary contact for clients for job preparation, execution, and closeout, and managing the relationship to ensure business success.
- Knowing the assigned client’s process to ensure the proper process procedure when there is a risk of not achieving the goals.
- Making the prompt escalation of issues that can impact service delivery.
- Ensuring invoice is in line with contract/quote, with no revenue leakage and timely cash collection.
- Protecting the health and safety of our personnel and the environment.

Fuel your passion

To be successful in this role, you will:

- Have a Bachelor's Degree from an accredited college or university.
- Have a solid technical and operational knowledge of equipment and type of operations.
- Have experience working with multiple internal teams to meet customer requirements.
- Have experience with a methodical approach to solving complex customer issues.
- Have extensive experience and understanding of oilfield operations and services.
- Have an intermediate level of English.

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050, and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner, and more efficient.

**Join Us**

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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