Community Sales Manager

hace 1 mes

Desde casa, México TaxDome A tiempo completo

**Community Sales Manager**

TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.

**About the team**:

- We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business problems for accounting firms - we are not accountants. For you, this means you will be communicating with accountants about their business processes and helping them see the value in our software which can help them grow their business and revenue. You are not expected to be an accountant, know how to do accounting or even be good at math.
- Our team is 300+ people (in over 40 countries) - we are a distributed team built on the principle of self-management
- Access to management - you will be working closely with the chief revenue officer (along with the sales team) in a collaborative work environment

**Customers love us**:
We have over 6,000 positive reviews online. When we go to trade shows, customers often say, “Where have you been, I’ve been looking for this for years” In many ways, our product sells itself. Your job is to convey that benefit and expand our market share.

**Overview**:
As the Community Sales Manager at TaxDome, you'll play a crucial role in nurturing our communities, driving engagement, and boosting sales growth. You'll be responsible for fostering relationships within the community, addressing customer inquiries and concerns, and strategically leveraging community connections to drive sales opportunities.

**Responsibilities**:

- Cultivate and manage relationships within the TaxDome community to increase brand awareness and drive sales growth
- Engage with community members across various platforms, including forums, social media channels, and events
- Respond promptly to customer inquiries, feedback, and concerns, providing valuable insights and solutions to enhance customer satisfaction
- Identify and pursue sales opportunities within the community, including lead generation, prospecting, and conversion
- Collaborate closely with the sales and marketing teams to develop and implement strategies for community engagement and sales growth
- Monitor community trends, feedback, and sentiment to inform product development and marketing initiatives
- Organize and participate in community events, webinars, and workshops to promote TaxDome's brand visibility and drive sales
- Track and analyze key performance metrics related to community engagement, sales activities, and customer satisfaction

**Our expectations**:

- Proven experience in community management, sales, or a related customer-facing role
- Excellent communication and interpersonal skills, with the ability to connect and engage with diverse audiences
- Strong organizational and time management abilities, with a focus on prioritization and meeting deadlines
- Proficiency in CRM software and social media platforms
- Analytical mindset with the ability to interpret data and derive actionable insights
- Creative thinker with a proactive and results-driven approach
- Ability to thrive in a fast-paced, collaborative environment

**Benefits**:

- Opportunities for professional growth and career advancement.
- A dynamic and collaborative work environment.
- The chance to be part of a forward-thinking company that is reshaping an industry.
- Remote - flexible working location

**Work format**: full-time, EST

**Salary range**: Compensation: 20-40k+ per year, depending on experience.

Pay: $350,000.00 - $700,000.00 per year

Work Location: Remote

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