Document Control and Customer Service Specialist
hace 2 semanas
Company Description
Bosch is a multinational engineering and electronics company that produces automotive components and industrial products.
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to improve quality of life across the globe.
At Bosch you will take responsibility for products enclosures development support, quality improvement and cost reduction. You will work designing 3D & 2D; BOM release on respective PLM system. Assist for test plan and test report creation and assist for manufacture and supplier communication of technical topic and design implementation in production line.
**Job Description**:
Document Control and Customer Service Specialist is the key controller for documentation of development engineering activities affective Customer Service. Duties as such will be required: coordinating, creating and maintaining all related SAP and TCNG information to support our products in customer service. Managing engineering documentation released as part of the product development process. Additional activities include being a direct contact point to other team members within the extended organization to control and document common parts for Home Appliances - Cooking facilities for service.
Job Functions
- Manage the creation of new Bills of Materials with input from the Product Development team
- Development and creation of service BOMs (Bills of Materials) to support new product releases and changes that occur as part of changes in the design
- Point of contact for Service BOM and part development and creation between the Development and Service teams
- Create and maintain material numbers in CMD/R1P for service
- Establish, maintain and delete data on BOM's provided by the design engineers or based on approved engineering change orders
- Establish new and maintain existing AETs for Cooking products
- Participate and initiate data exchange for the engineering change review meetings
- Experienced user in SAP and TCNG software and procedures
- Support development and sustaining engineering departments at FCGNb and FCGF
- Proficient in reading, correcting, and auditing BOMs
- Perform other duties as assigned
- Backup for other teammates when out of the office
**Qualifications**:
Educational Requirements:
Four-Year College Administration or Industrial Engineering, Preffered
Years of Experience:
5-7 Years Experience Related experience to Documentation Control
0-2 Years Experience Direct Documentation Control experience, Required
Specific Knowledge:
- Excellent computer skills
- Excellent data entry skills
- Ability to communicate effectively
- Excellent SAP skills
- Established ability to perform Specialist I, Doc Control position with ease
- Microsoft Office Software
- TCNG software
- Database Management software
Additional Information
Soft Skills:
- Stable, consistent transparency of risks & problems
- Good internal and external communication
- Diplomatic skills and assertiveness
- Integration and motivation with the project team
Disclaimer:
The preceding job description has been designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Incumbents are required to perform other related functions as assigned.
**Get to know more about how we work at Bosch and our new open positions on our social networks**:
- Facebook: Bosch Talento México
- Instagram: Bosch Campus México
- LinkedIn: Bosch México
- Tiktok: Bosch Talento México
All of our vacancies are eligible for relocation financial support* based on internal mobility policy 0085.
**"Applicable vacancy for referral program"
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