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Insurance Specialist
hace 3 semanas
Insurance Specialist
Overall Responsibility:
Loan Servicing supervisors are responsible for overseeing the day-to-day operations of their
department. They commonly manage a team of employees and work to ensure that they’re all working
towards the same goals.
Key Areas of Responsibility
Inputs data and creates spreadsheets showing the progress of the staff’s efforts to collect debts
Speaks with individuals who wish to speak with a supervisor
Approves and allows settlement and payment options
Supervises and coordinates activities of employees engaged in collecting overdue payments for
charge accounts, credit card accounts, or loans from customers of banks, loan companies, department stores, oil companies, or other credit-card-issuing companies
Reviews delinquent account records to determine which customers must be contacted for
collection of overdue accounts
Organizes collection workload based on the degree and amount of delinquency and assigns
accounts to employees for collection
Monitoring delinquent accounts to identify potential collections opportunities, including delinquent accounts that may be eligible for liquidation
Reviewing accounts receivable records to identify delinquent accounts or accounts with high risk
of delinquency
Analyzing financial statements to determine an individual’s ability to pay a debt over time
Coordinating with lawyers to collect on delinquent accounts that have been taken to court
Evaluating the effectiveness of collection methods used by the company to ensure that they are
efficient and effective
Qualification Requirements
3 - 4 years of call center customer care experience, preferably in a technical environment.
Strong attention to detail, exceptional listening and analytical skills.
Basic Excel skills required.
Handling a group of minimum 8 persons and in expansion.
Bilingual skills desirable,
Sueldo: 14mil - 16mil
Prestaciones de Ley
Bonos
Horario: Lunes a Sabado
8am - 5pm
Tipo de puesto: Tiempo completo
Salario: $14,000.00 - $16,000.00 al mes
Tipo de puesto: Tiempo completo
Salario: $14,000.00 - $16,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Opción a contrato indefinido
Tipos de compensaciones:
- Bono de productividad
- Bono mensual
Experiência:
- Servicios al cliente: 1 año (Deseable)
Idioma:
- Inglés avanzado (Deseable)
Lugar de trabajo: In person
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