Venmo- Bilingual Customer Service Specialist

hace 7 meses

Miguel Hidalgo, México Operadora PayPal de México S. de R.L de C.V. A tiempo completo

Our customer operations team is offering opportunities for smart, experienced, customer-focused ninjas. If service is your passion and you share our values for diversity, creativity, and equal opportunity, we'd like to hear from you.

At PayPal, we LOVE our customers and are looking for bright, talented individuals who are as passionate about our customers as we are.

A teammate within Venmo Customer Solutions exhibits strong communication skills. Excels at customer interaction exhibits creativity and skill in delivering practical solutions and thrives in quick-paced and collaborative team environment. You will:
Your way to Impact
- Research: Understand the issues behind a customer inquiry
- Resolve: Use problem solving, analytics, and intuitive skills to follow logic and offer good solutions
- Innovate: Proactively look for ways to improve internal processes

Keys to success
- Team player - We win as a team
- Excellent communicator - A natural at engaging and connecting
- Driven by curiosity - Self-started with continual interest in learning
- Work hard / play hard - Enjoys a fast paced yet fun working environment
- Ability to work independently while making sound business decisions on case information
- Has passion for Customer Service and helping clients

In your day-to-day role you will
- Provide world class customer service
- Try all avenues to solve a customer's issue, but if you can't, explain the why with an empathetic ear
- Educate our customers on how to use Venmo to send and receive payments

What do you need to bring
- Fluent in English, written and verbal
- Education: High school diploma or equivalent
- 1 -year experience in a role that put you in direct contact with consumers. Financial services and/or call center experience is a big plus.
- Some experience working remotely would be advantageous.

At PayPal we are driven by 12 leadership principles & some of which are very important for a Customer Services role:
Do the right thing: We always operate with integrity, treating each other and our customers with respect

Be a customer champion: Be a trusted partner and & provide a seamless experience to our customers

Learn every day: We ask why, embrace a growth mindset and seek to learn continuously.

**Benefits**:
Healthcare
- Company-funded health, dental, and vision insurance

Financial Security - Profit Sharing, Savings Fund, and Life Insurance

Everyday living
- Paid vacation, Vacation & Christmas Bonus; Food allowance and coupons

Location

Pal provides a hybrid working solution, where employees work from home with the flexibility to come to office in Mexico City as needed for training and special events. A dedicated working space free of distraction and background noise is required.

Technical Requirements

High-speed internet with a direct connection delivering a minimum of 100 Mbps download and 50 Mbps upload.

Hours

Full-time position offering a variety of shift timings, ranging from early morning, midday, afternoon, evening, and overnight shifts, on weekdays, weekends, and holidays.

  • Customer Service Specialist

    hace 7 meses

    Miguel Hidalgo, México Nex A tiempo completo

    **Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**: **Customer service specialist**: Customer Service Specialist FUNCIONES: - Dar seguimiento a todos los requisitos operativos pre y post-venta (clientes internos y externos). - Procesar notas de crédito y de cargo de clientes. - Mantener actualizada el Master del Clientes, así como...

  • Bilingual Customer Service

    hace 7 meses

    Miguel Hidalgo, México Nabe Soluciones en Capital Humano A tiempo completo

    **Vacante para la empresa Nabe Soluciones en Capital Humano en Miguel Hidalgo, Ciudad de México**: Importante empresa con sede en Houston, dedicada a ofrecer soluciones en reciclaje para monetizar los residuos, solicitamos: BILINGUAL CUSTOMER SERVICE Requisitos indispensables: Escolaridad mínima licenciaciatura en áreas comerciales,...

  • Bilingual Suport Customer

    hace 7 meses

    Miguel Hidalgo, México New Hires Bilingual Contact A tiempo completo

    **Vacante para la empresa New Hires Bilingual Contact en Miguel Hidalgo, Ciudad de México**: Ven a formar parte de nuestro equipo de **_ATC Bilingüe (inglés)_**. **_No te pedimos una certificación,_** solo buscamos tu habilidad para **_ hablar y escribir en inglés. _**Nosotros te ofrecemos un sueldo base mensual de **_ $9,000_**: - _más un bono...

  • Customer Service Operations Specialist

    hace 1 mes

    Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    OverviewPepsiCo, one of the largest food and beverage companies in the world, is seeking a Customer Service Operations Specialist to join our team. As part of our Global Business Services division, this role will play a critical part in ensuring day-to-day order processing for Argentina, driving gold standard customer service, and maintaining site...

  • Bilingual Customer Service Agent

    hace 7 meses

    Miguel Hidalgo, México BGRT BACKGROUND HUNTERS A tiempo completo

    **Vacante para la empresa BGRT BACKGROUND HUNTERS en Polanco -Miguel Hidalgo, Ciudad de México**: Buscamos Ejecutivo para atención al cliente bilingüe ¡Se parte de la familia! **Zona de Trabajo**:Polanco (A un costado de Plaza Antara) Horario:Lunes a viernes de 9 a 6 pm / Guardia 1 sábado cada 2 meses. **Ofrecemos**: Sueldo base desde los $14,000...

  • Bilingual Customer Service Agent

    hace 7 meses

    Miguel Hidalgo, México BGRT BACKGROUND HUNTERS A tiempo completo

    **Vacante para la empresa BGRT BACKGROUND HUNTERS en Polanco -Miguel Hidalgo, Ciudad de México**: Buscamos Ejecutivo para atención al cliente bilingüe ¡Se parte de la familia! **Zona de Trabajo**:Polanco (A un costado de Plaza Antara) Horario:Lunes a viernes de 9 a 6 pm / Guardia 1 sábado cada 2 meses. **Ofrecemos**: Sueldo base desde los $14,000...

  • Bilingual Business Travel Counselor

    hace 7 meses

    Miguel Hidalgo, México Viajes Polanco A tiempo completo

    Bilingual Business Travel Counselor with full command of SABRE and excelent interpersonal Skills and able to work under pressure - Advanced Sabre knowledge. (this requirement is a must ) - 5 years of minimum experience in business service. - Good command of office (80%), mainly Excel, Word and Power Point in addition to Outlook. - Excellent customer service...

  • Bilingual Customer Service Agent

    hace 3 días

    Miguel Hidalgo, México HTNexus A tiempo completo

    CUENTA CON HOME OFFICE AL 4TO MES/ PRESTACIONES DE LEY Y SUPERIORES/NO NECESITAS EXPERIENCIA... NOSOTROS TE CAPACITAMOS.** Somos la cadena más importante del mundo reconocido por nuestro buen servicio a clientes internacionales. **Actividades**: Customer Service (no ventas) **Jornada**: de 2 pm a 11 pm, elige FULL TIME O PART TIME. + 2 DAYS...

  • Customer Service and Showroom

    hace 6 meses

    Miguel Hidalgo, México Sitdigital A tiempo completo

    COMPAÑIA INTERNACIONAL DE LENTES DE LUJO BUSCA = **Customer service and showroom =** The customer service and Showroom specialist is responsible for all aspects of maximizing customer experience in the showroom and guarantying the best service level for the sales force in the territory. The customer service and showroom specialist will be responsible of...

  • Bilingual Customer Service Representative

    hace 7 meses

    Miguel Hidalgo, México HTNexus A tiempo completo

    Empresa Internacional se encuentra en búsqueda de tu talento como: **AGENTE BILINGÜE / Customer Service / Experiência no necesaria** **HOME OFFICE (Training presencial, CDMX Sur)** **¿Qué necesitas para aplicar?** - Ingles B2-C1 u 85%(Conversacional avanzado) - Secundaria terminada como mínimo - Disponibilidad de horario para Turno...

  • Customer Account Specialist

    hace 7 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **Customer Account Specialist, Customer Integration Center** **We Are PepsiCo** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part...

  • Team Manager

    hace 1 día

    Miguel Hidalgo, México Amazon A tiempo completo

    **Note**:This role is non-tech, part of Amazon’s remote / work-from-home Customer Service Operation. Amazon VCS is growing! We are looking for experienced bilingual leaders, to guide and develop a work from home team of Customer Service Associates, in our Virtual Customer Service (VCS) Operation, across Mexico. Are you customer obsessed? So are we! At...

  • Customer Account Specialist

    hace 7 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo!** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the...

  • Customer Account Specialist

    hace 7 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER ®...

  • Customer Service Manager

    hace 1 día

    Miguel Hidalgo, México Nex A tiempo completo

    **Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**: Customer Experience, Americas is responsible for building and managing the Customer Experience Team based in Mexico City. He/she will help build the Customer Experience Team whic will support all the Americas Order Intake, Preferred and Regular customers. Manager, Customer Experience,...

  • Service Specialist

    hace 3 meses

    Miguel Hidalgo, México Milwaukee Tool A tiempo completo

    Job Description:Under the direction of and reporting to , the primary duty of the Service Specialist is to Supervise the correct operation of the Authorized Service Centers (ASC) to meet corporate objectives: Turn Times, User Experience with repairs at ASC and Service KPI´s. Also handles customer inquiries and issues, escalates complex or urgent cases to...

  • Bilingual Customer Service

    hace 7 meses

    Miguel Hidalgo, México DEX HUNTERS A tiempo completo

    **Vacante para la empresa DEX HUNTERS en Polanco -Miguel Hidalgo, Ciudad de México**: **DEX Hunters**solicita**CUSTOMER SERVICES / CALL CENTER BILINGÜE**, para trabajar en empresalíder en su ramo, ubicada en**POLANCO/ CDMX.** **Requisitos**: - Experiência de 1 a 2 años en call center bilingüe - **INGLES AVANZADO C1 (INDISPENSABLE)**: - Bachillerato...

  • Customer Service Experience

    hace 7 meses

    Miguel Hidalgo, México Von Talent A tiempo completo

    **Insurance Specialist** **Key Areas of Responsibility** Inputs data and creates spreadsheets showing the progress of the staff’s efforts to collect debts Speaks with individuals who wish to speak with a supervisor Approves and allows settlement and payment options Supervises and coordinates activities of employees engaged in collecting overdue...

  • Customer Service Representative

    hace 7 meses

    Miguel Hidalgo, México Human Access A tiempo completo

    ¡¡We are looking for a Customer Service Representative!! Vacancy to work 100% face-to-face in Mexico City, Miguel Hidalgo (Por el Hospital Español). A video surveillance company is looking for a seasoned, hardworking, smart and organized Sales Customer Service. Objective: Achieve customer satisfaction with the best level of service in its class and...

  • Client Service Specialist

    hace 6 meses

    Miguel Hidalgo, México Swarovski A tiempo completo

    At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Client Services Specialist where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing...