Lodging Service Associate Trilingual Hybrid
hace 5 meses
**Lodging Service Associate Trilingual Hybrid**
Expedia Group is currently looking for motivated individuals who have an obsession for customer satisfaction to join our Service & Operations team.
In this position, you will focus on supporting the onboarding process of new hotel partners and resolving requests submitted by hotels and internal teams.
Dedicated and conscientious when dealing with partners and travelers, you will work closely with other departments to ensure the best resolution.
**What you'll do**:
- Assist partner onboarding their property on the platform. Ensure that the product is complete and accurate, by types of room build, rate plans, rates and inventory
- Provide accurate responses with a positive approach and service behavior
- Respond to inquiries or requests in inventory management, data entry, including calling partners to resolve current and future issues
- Building and updating products
- Collaborate with internal teams to respond critical & elaborate hotel partner issues
- Proactively call out systemic issues and process gaps to leads/seniors
- Can be handling financial transaction support (disputes, questions, etc.) to partners across multiple account models when required
- Can be administering accounting related processes, including accounts payable inquiries from lodging partners when required
- Promote valuable services such as assisting hotel partners to self-serve
- Perform additional tasks associated with test & learns, content or process improvement as assigned
**Who you are**:
- Bachelor’s degree in a related field;or equivalent related professional experience
- Proficiency in English
- Experience in customer service industry
- Hotel/Travel -industry experience will be a plus
- Tech savvy
- Analytical
- Familiar with accounting terms and further financial operations will be an asset
- Strong ability to adapt to changes and learn new processes and systems quickly
- Solutions approach and a true interest for the partner and the traveler experience
- Exercise good judgment in decision-making
- An individual who is proactive
- Excellent time-management and prioritization skills
- Listens carefully and attentively to others’ opinions and ideas
- Listens to others’ perspectives and clarifies meaning before responding
- Keen eye for detail and high level of accuracy
- Ability to handle situations effectively; to set expectations and deliver in formation in a positive way
LI-LM1
**About Expedia Group**
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
.
-
Lodging Service Associate
hace 2 meses
Ciudad de México, CDMX Expedia Partner Solutions A tiempo completoExpedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. **Why Join Us?** To shape the future of travel, people must come first. Guided...
-
Customer Service Coordinator
hace 3 semanas
Ciudad de México, Ciudad de México AIG A tiempo completoCustomer Service Coordinator - Trilingual RoleMexico CityAs a Customer Service Coordinator, you will play a critical role in ensuring our clients receive exceptional support when traveling in Spanish and Portuguese speaking countries. Your trilingual skills in Spanish, Portuguese, and English make you an ideal candidate for this challenging and rewarding...
-
Trilingual Service Desk
hace 5 meses
México Wipro Limited A tiempo completoMexico City, Mexico - Tech Hiring - 3085508 **Job Description**: **Trilingual Service Desk** - English proficiency mandatory - Portuguese proficiency mandatory - Availability 24/7 - Experience: - 1 year minimum on technical support, Troubleshooting skills - Hands-on experience on fixes for desktops and laptops that include software installations and...
-
Call Center Agent Trilingual
hace 5 meses
Ciudad de México Kone A tiempo completo**Job Description**: - Founded in 1910, our mission is to improve the flow of urban life and make our world’s cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our...
-
Travel Guide, Trilingual Expert
hace 1 día
Ciudad de México, Ciudad de México Travel + Leisure Co. A tiempo completoUnlocking the World of TravelAt Travel + Leisure Co., our mission is to deliver exceptional travel experiences to millions of travelers worldwide. We strive to create new possibilities for travelers and shape the future of the travel industry.About the RoleThis is an exciting opportunity to join our global team as a Travel Guide, Trilingual. As a key member...
-
Customer Service Associate
hace 5 meses
Ciudad de México UST A tiempo completo**Customer Service Associate** **Associate III - BPM **Who we are**: UST HealthProof is a dynamic company with a mission to lower the cost of care and deliver the future of healthcare. Our consumer-centric approach gives our health plan customers a modern infrastructure and reduced administrative costs, helping to drive better business results for our...
-
Director of Business Development
hace 2 semanas
Ciudad de México, CDMX Arbor Lodging Management A tiempo completoDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where...
-
Guest Service Agent
hace 6 meses
Ciudad de México Hilton A tiempo completoGuest Service Agent / PBX Associate A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...
-
Bilingual Customer Service Associate
hace 2 meses
Ciudad de México, CDMX Amex A tiempo completo**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
-
Bilingual Customer Service Associate
hace 4 semanas
Ciudad de México, Ciudad de México Amazon A tiempo completoJob Title: Bilingual Dsl AssociateJob Summary:We are seeking a highly motivated and customer-focused Bilingual Dsl Associate to join our team at Amazon. As a Bilingual Dsl Associate, you will play a critical role in ensuring the success of our customers by providing exceptional service and support in a fast-paced and dynamic...
-
Director of Finance
hace 1 mes
Ciudad de México, CDMX Arbor Lodging Management A tiempo completoDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused,...
-
Customer Service Associate Trainee
hace 4 semanas
Ciudad de México, Ciudad de México Speed Fc Cart A tiempo completoJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Associate Trainee to join our team at Speed Fc/Cart. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Associate Trainee
hace 3 semanas
Ciudad de México, Ciudad de México Speed Fc Cart A tiempo completo**Job Summary**:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate Trainee. As a key member of our Speed Fc/ Cart team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**:Provide timely and effective customer service and support...
-
Customer Service Associate
hace 3 semanas
Ciudad de México, Ciudad de México Ria A tiempo completoWe are seeking a skilled Customer Service Associate to provide exceptional support to our customers at Ria. In this role, you will be responsible for reviewing and correcting data of incorrectly processed transactions, collaborating with the accounting department to reconcile and balance refunds of cancelled transactions, and ensuring timely resolution of...
-
Customer Service Associate Dandelion
hace 3 semanas
Ciudad de México, Ciudad de México Ria A tiempo completoWe are seeking a skilled Customer Service Associate to provide exceptional support to our customers at Ria Manila Headquarters in the Philippines.**Key Responsibilities**Review and correct data for incorrectly processed transactions, collaborating with the accounting department to reconcile and balance refunds for cancelled transactions.**Requirements**We...
-
Associate Field Service Engineer for Drives
hace 3 semanas
De México, Méx. ABB A tiempo completo**Associate Field Service Engineer for Drives**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your...
-
Sr Customer Service Associate
hace 5 meses
México ADI Global Distribution A tiempo completo**JOB DUTIES: - Processing Returns - Customer Invoicing - Prepare Forecast Reports - Administrative Support Order Processing **YOU MUST HAVE: - High School Diploma, or equivalent. - Prior experience with advanced usage of the English language inclusive of written and verbal communication. - At least 6 months in a similar Customer service position. Microsoft...
-
Sr Customer Service Associate
hace 5 meses
México ADI Global Distribution A tiempo completo**JOB DUTIES: - Customer Invoicing - Prepare Forecast Reports - Administrative Support Order Processing **YOU MUST HAVE: - High School Diploma, or equivalent. - Prior experience with advanced usage of the English language inclusive of written and verbal communication. - At least 6 months in a similar Customer service position. Microsoft Excel basic...
-
Hybrid Pruebas Funcionales
hace 3 meses
Ciudad de México, CDMX Sequoia Connect A tiempo completoOur client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging...
-
Partner Success Associate
hace 5 meses
México Expedia Partner Solutions A tiempo completo**Partner Success Associate (Portuguese & English)** The Partner Success Associate’s primary responsibility is to ensure that Expedia Group’s lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base. In doing so, Partner Success Associates will also continuously work with Expedia...