Collections Analyst

hace 4 semanas


Ciudad de México DXC Technology A tiempo completo

People in Corporate Functions make DXC a well-run and high-functioning organization. Each team contributes to DXC's success and each individual delivers world class service and has opportunities to grow and learn.

**About this role - responsibilities**

Ensures that the company converts revenue to cash by determining appropriate credit levels and collecting accounts receivable. Manages credit and collection processes, ensures compliance with company policy and legal requirements, assures process quality, and provides training and support. Analyzes customer´s financial condition to determine credit limit and risk rating. Maintains on-going relationships with high-value customers and sales organizations. Monitors e
- commerce systems and credit card transactions to detect fraud. Ensures payments are collected in a timely manner and resolves issues and disputes that prevent customer payment.

**Education and Experience Required**:

- Bachelor’s degree
- Call center experience (customer support, collections, credits)

**Knowledge and Skills**:

- Good oral and written communication skills (English)
- Strong analytical skills.
- Great management of computer skills
- Good numerical skills

**Work environment**
- This position would be remote.
- Mon - Fri 9:00am - 6:00pm

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.


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