Customer Service Agent

hace 5 meses


Hermosillo, México Intugo A tiempo completo

**International company looking for talent to join our team**

Their mission is to connect brands to their customers and customers to the solutions they need by delivering compelling experiences. They facilitate connections through world-class customer experience management (CXM) and business process outsourcing (BPO). They deliver different services: Customer Support, deliver inbound, outbound and omnichannel services throughout the customer lifecycle. Sales Services, inbound and outbound sales services grow revenue and deepen customer relationships.

**PROFILE**
- 6 months - 1 year Contact Center experience is preferred, but not required
- High school diploma or GED is required.
- Must have basic computer skills. Microsoft Office knowledge is a plus.
- Excellent customer service skills in both written and verbal communication is essential.
- Must have the ability to use problem-solving and critical thinking skills.

**JOB DESCRIPTION**
- Take ownership of clients and work diligently to resolve customer’s technical issues, complaints and questions and provide outstanding service.
- Answer phones professionally and respond promptly to various inquiries with care and urgency, using available resources.
- Handle customer service situations and challenging calls with confident knowledge and patience, ensuring customers’ needs are met and they are satisfied with the level of service provided.
- Accurately and efficiently process information and complete tasks in a timely manner.
- Consistently demonstrate the company’s core values, purpose and vision to the customer to ensure they know that we appreciate their business and value their time.
- Be an excellent and professional liaison for the company and our client to the customer.
- Communicate effectively, positively and respectfully with customers, clients and co-workers at all times and in all matters.
- Maintain a high level of punctuality and have consistent and reliable attendance standards.
- Maintain and protect company and client information and always use strict confidentiality.
- Perform other duties as assigned

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $14,000.00 - $17,800.00 al mes

Horario:

- Diurno
- Turno matutino

Prestaciones:

- Seguro de vida
- Vales de despensa

Tipos de compensaciones:

- Bono mensual

Experiência:

- Contact Center: 1 año (Deseable)

Idioma:

- Ingles (Obligatorio)

Lugar de trabajo: In person


  • Customer Service Agent

    hace 2 semanas


    Hermosillo, Sonora, México Intugo A tiempo completo

    Job Title: Customer Service AgentJob Summary:Intugo is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, addressing their needs, and resolving issues in a professional and timely manner.Responsibilities:Engage with customers to...


  • Hermosillo, México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Hermosillo, Sonora**: **Agente de Servicio al Cliente Bilingüe (Home Office) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una...


  • Hermosillo, Sonora, México intugo A tiempo completo

    Bilingual Customer Service Agent OpportunityWe are seeking a highly skilled and bilingual Customer Service Agent to join our team at Intugo. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Requirements:Excellent English communication...


  • Hermosillo, México Intugo call center Hermosillo A tiempo completo

    We are looking for Bilingual Customer Service Agent: Requirements: - Excellent English Communication Skills Pay: $15,000.00 - $18,000.00 per month Work Location: In person


  • Hermosillo, Sonora, México intugo A tiempo completo

    We are seeking a highly skilled Bilingual Customer Service Agent to join our team at Intugo. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction. Key Responsibilities: * Provide excellent English communication skills to clients * Utilize...


  • Hermosillo, Sonora, México intugo A tiempo completo

    Job DescriptionWe are seeking a highly skilled Bilingual Customer Service Agent to join our team at Intugo. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Requirements:Excellent English communication skillsExperience in customer...


  • Hermosillo, Sonora, México intugo A tiempo completo

    Job Title: Customer Service Representative **About the Role** We are seeking a highly skilled Bilingual Customer Service Agent to join our team at Intugo. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction. **Responsibilities** *...


  • Hermosillo, Sonora, México Intugo Call Center Hermosillo A tiempo completo

    We are seeking a highly skilled Bilingual Customer Service Agent to join our team at Intugo Call Center Hermosillo.Key Responsibilities:- Provide exceptional customer service to clients in a bilingual environment- Utilize excellent communication skills to resolve customer inquiries and concerns- Work collaboratively with colleagues to achieve team goals and...


  • Hermosillo, Sonora, México Intugo Call Center Hermosillo A tiempo completo

    We are seeking a highly skilled Bilingual Customer Service Agent to join our team at Intugo Call Center Hermosillo.Key Responsibilities:Provide exceptional customer service to clients in English.Utilize excellent communication skills to resolve customer inquiries.Work in a fast-paced environment with full-time availability.What We Offer:Competitive salary of...


  • Hermosillo, México Intugo A tiempo completo

    _This is a _**On Site**_ _position._ **Job Title: Customer Service Agent** **Responsibilities**: - Engage with Customers, tailoring interactions for an exceptional experience. - Addresscustomer needs. - Provide accurate information and resolve issues. - Handle feedback and complaints professionally, striving for Customer satisfaction. - Stay updated on...

  • Customer Service Agent

    hace 5 meses


    Hermosillo, México Intugo A tiempo completo

    **International company looking for talent to join our team!** Their mission is to connect brands to their customers and customers to the solutions they need by delivering compelling experiences. They facilitate connections through world-class customer experience management (CXM) and business process outsourcing (BPO). They deliver different services:...

  • Customer Service Agent

    hace 4 semanas


    Hermosillo, Sonora, México Intugo A tiempo completo

    Job Title: Customer Support RepresentativeJob Summary:We are seeking a highly skilled and empathetic Customer Support Representative to join our team at Intugo. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers, addressing their needs, and resolving issues in a timely and professional...


  • Hermosillo, Sonora, México Intugo A tiempo completo

    Intugo is seeking a skilled Customer Service Agent to join our team.The ideal candidate will have a strong background in customer service and be able to effectively communicate with clients to resolve their technical issues and concerns.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and chat.Resolve technical issues...

  • Customer Service Liaison

    hace 2 semanas


    Hermosillo, Sonora, México Intugo Call Center Hermosillo A tiempo completo

    We are seeking a highly skilled Bilingual Customer Service Agent to join our team at Intugo Call Center Hermosillo.Key Responsibilities:• Excellent English communication skills are essential for this role.• Salary: $15,000.00 - $18,000.00 per month.• Work location: In-person.


  • Hermosillo, Sonora, México Listentrust A tiempo completo

    **Job Title:****Banking Customer Care Agent****Job Type:**Full-Time**Schedule:**2pm-10 pm**Compensation:**Earn **$4,000 per week**Listentrust is seeking a skilled Customer Service Representative to provide exceptional support to our customers during evening shifts. As a Banking Customer Care Agent, you will be responsible for handling inbound and outbound...


  • Hermosillo, México LACSA LABORATORIOS A tiempo completo

    The primary goal is to provide outstanding customer service, promptly resolving issues, and ensuring customer satisfaction through every interaction. This includes addressing inquiries, managing claims, and offering accurate information about the company’s products and services. - **RESPONSABILITIES AND FUNCTIONS**_ **Customer Service**: - Resolve issues...


  • Hermosillo, México Support Services Group México A tiempo completo

    **Home Office Customer Service Agent - Join Our Team at Hermosillo, Sonora!** **Location**: You need to reside at Hermosillo, Sonora. Remote from Hermosillo, Sonora. (Bring Your Own Device) **Salary**: Earn up to $16,000 MXN Monthly (Tax-Free) **Employment Type**: Full-time, Remote Position **Payment Frequency**: Weekly **About Us**: Founded in 1998,...

  • Customer Service Agent

    hace 2 meses


    Hermosillo, México Support Services Group México A tiempo completo

    **Customer Support Agent - Scrubs & Medical Apparel** **Location**: Hermosillo, Sonora (On-Site Position Only) **Salary**: Earn up to $16,388 MXN Monthly (Tax-Free) **Employment Type**: Full-time, On-site position at Hermosillo, sonora. **Payment Frequency**: Weekly Are you passionate about providing top-notch customer service? Do you excel in English...


  • Hermosillo, Sonora, México Support Services Group México A tiempo completo

    Customer Support RoleWe are seeking a skilled Customer Support Agent to join our team at Support Services Group México. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring a seamless shopping experience.Key Responsibilities:Provide empathetic and efficient support to customers via...

  • Customer Service

    hace 5 meses


    Hermosillo, México Profit & Talent A tiempo completo

    Descripción **Importante empresa del giro minero solicita**: Cosummer Service/Servicio al cliente, con ubicación en Hermosillo, Sonora, México **Objetivo**: Responsable del procesamiento de órdenes, requisiciones de muestras y atención/asistencia a clientes, representantes de ventas, agentes y distribuidores. **Responsabilidades**: Coordinar...