Customer Service Agent
hace 4 semanas
Job Title: Customer Service Agent
Job Summary:
Intugo is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, addressing their needs, and resolving issues in a professional and timely manner.
Responsibilities:
- Engage with customers to understand their needs and provide tailored solutions.
- Address customer complaints and concerns in a professional and empathetic manner.
- Provide accurate information and resolve issues promptly.
- Stay updated on regulations and policies to ensure compliance.
Qualifications:
- High school diploma (Bachelor's degree preferred).
- Previous customer service experience, healthcare industry experience a plus.
- Excellent interpersonal skills, problem-solving abilities, and empathy.
- Proficiency in customer service software and EHR systems.
Requirements:
- 16 GB RAM memory, 25+ Mbps upload speed, headset, and webcam.
- Dedicated workspace.
- Proven experience in a customer service role.
- Advanced English and excellent verbal and written communication skills.
- Strong interpersonal skills and ability to work well with diverse customers.
Benefits:
- Competitive compensation and benefits.
- Opportunities for professional growth.
- Join a supportive team dedicated to improving the patient experience.
Language: Inglés Avanzado (Obligatorio)
Location: Empleo presencial
Salary: $16,000.00 - $20,000.00 al mes
Benefits: Vales de despensa
Additional Pay: Bono de productividad
Work Schedule: Diurno
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