Customer Service
hace 4 semanas
Company Description
**Work #LikeABosch**
Our strategic objective is to create connected solutions, improving the quality of life worldwide. Let’s grow together, enjoy more, and inspire each other.
- **Reinvent yourself**:At Bosch, you will evolve.
- **Discover new directions**:At Bosch, you will find your place.
- **Balance your life**:At Bosch, your job matches your lifestyle.
- **Celebrate success**:At Bosch, we celebrate you.
- **Be yourself**:At Bosch, we value values.
- **Shape tomorrow**:At Bosch, you change lives.
Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for over 130 years hasbeen distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of lands, contribute to improve the quality of life of millions of people.
Powertrain Solutions is a provider of diversified powertrain products and solutions in our three market segments Electric Vehicles (EL), Passenger Cars (PC), and Commercial Vehicles / Off-Road (CV/OR) - from gasoline and diesel injection to electric drives with battery and fuel cell technologies.
88,000 associates in 27 countries and more than 90 locations worldwide are playing their part in the successof Powertrain Solutions.
**Job Description**:
- Experience on plan production based on customer requisitions; be the first contact of the customers, analyze the demand that customer send on weekly basis; organize the shipments for customers; checking customer portals; answering tickets on customer portals; responsible for short and long term forecast planning
- Analysis of the customer releases, EDI 830,862,850, JIT /RAN’s
- Create a Production plan in order to assure the customer orders on time and quantity.
- Follow up 100 % about deliveries on time, ASN, Paperwork, System communication according customer expectations or rules (Example: Ford CMMS, DDL, etc.)
- Make a prognosis for the next 15 months, using customer EDI, TPZ, Forecast of sales )
- Follow up in the internal KPI’s as Inventory levels, Reduction Cost, Delivery Performance internal and External.
- Develop of leveling Pattern about internal standards using the proper tools as NIV+, Heijunka Boards, Kanban System and Pull system.
- Create a Shipment plan according customer demand and follow up with Laredo Warehouse team for ship on time.
- Acknowledge about ECR’s, break points an SOP for new models or projects
**Qualifications**:
- Career of preference (IMA, LAE, International Business, Industrial Engineering)
- Acknowledge of Automotive Portals (Ford, Stellantis).
- Minimum of 3 years’ experience at Customer Service and production planning (MPS).
- Negotiation skills and facility to handle conversations with customers.
- Advanced English
- Team work.
- SAP (Modules of Planning, Customer Service and Shipping)
- Proactive and oriented to support in special situation, work under pressure.
- New orders for Honda and DTR’s, follow up in Portal
Additional Information
Get to know more about how we work at Bosch and our new open positions on our social networks:
- Facebook: Bosch Talento México
- Instagram: Bosch Campus México
- LinkedIn: Bosch México
-
Customer Service 2
hace 1 mes
México MG Head Hunting A tiempo completoAcerca del puesto Customer Service 2 2 años de experiência como customer service Atención a clientes extranjeros **Inglés avanzado
-
Customer Service
hace 1 mes
México Manpower Mexico A tiempo completoCustomer Service Escolaridad: industria electrónica, electromecánica, Manufactura, Aeronáutica Inglés: Avanzado Experiência de 1 a 5 años como Customer Service en empresa electrónica, electromecánica, manufactura Analizar la variación de la demanda, tener contacto directo con el cliente, coordinar las ventanas de embarque con almacén....
-
Customer Service
hace 4 semanas
México Page Personnel A tiempo completoCustomer Service experience working in process manufacturing food, or beverage - Customer Service experience working in process chemical, or pharmaceutical. **Sobre nuestro cliente**: **Descripción**: - Manage customer orders for US, EMEA, and Mexico supporting all locations. - Maintain customer profiles. - Maintain sales order related records, enter...
-
Customer Service Representative
hace 3 días
Ciudad de México The Functionary A tiempo completoSummary of the position 1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information. 2. Resolving customer...
-
Customer Service
hace 1 mes
México Itanna A tiempo completoUna empresa líder en el sector Industrial, está en busca de un profesional altamente capacitado para unirse al equipo como Customer Service. Comprometidos con brindar un servicio excepcional a nuestros clientes, y estamos buscando a alguien que comparta nuestro compromiso y pasión por la excelencia en el servicio al cliente. **Requisitos**: -...
-
Customer Service
hace 4 semanas
México MSNS HR TECHNOLOGY LLC A tiempo completo**Rol: Customer Service (Múltiples roles)** **Aperturas: 10+ contrataciones** **Ubicación: - Monterrey N.L. México** **Modelo: - Híbrido Monterrey** **Salario: - BRUTO 20K-25K MXN/Mes + Beneficios Estándar** **Inglés Comunicación: Avanzado** **Experiência**: 6+ Months Experience in Customer Service / BPS (bilingual costumer support, no IT...
-
Customer Service
hace 21 horas
México MSNS HR TECHNOLOGY LLC A tiempo completo**Rol: Customer Service (Múltiples roles)** **Aperturas: 10+ contrataciones** **Ubicación: - Monterrey N.L. México** **Modelo: - Híbrido Monterrey** **Salario: - BRUTO 20K-25K MXN/Mes + Beneficios Estándar** **Inglés Comunicación: Avanzado** **Experiência**: 6+ Months Experience in Customer Service / BPS (bilingual costumer support, no IT...
-
Customer Service Representative
hace 1 semana
México ABB A tiempo completo**Customer Service Representative**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...
-
Customer Service Representative
hace 2 semanas
México Avery Dennison A tiempo completoCompany Description **Job Description**: For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as **Customer Service Representative** **What we can offer you! Your Role**: As Customer Service Representative you will further develop current and...
-
Customer Service Representative
hace 2 días
México Avery Dennison A tiempo completoCompany Description **Job Description**: For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as **Customer Service Representative** **What we can offer you! Your Role**: As Customer Service Representative you will further develop current and...
-
Customer Service Representative
hace 6 días
México TATA Consultancy Services (TCS) A tiempo completoJob Profile: Customer Care Representative **Responsibilities** - Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, retirement, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency. - Communicates with customers regarding service...
-
Customer Service Agent
hace 4 semanas
México ReservHotel A tiempo completoReservHotel is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers. Customer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and handling of...
-
Customer Service Agent
hace 8 horas
México ReservHotel A tiempo completoReservHotel is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers. Customer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and handling of...
-
Customer Service Agent
hace 8 horas
México ReservHotel A tiempo completoReservHotel is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers. Customer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and handling of...
-
Customer Service
hace 1 mes
México Grupo Albatros A tiempo completo**GRUPO ALBATROS SOLICITA** **CUSTOMER SERVICE** **Requisitos**: **BACHILLERATO CONCLUIDO** **INGLÉS 70%** **ATENCION A CLIENTE** **EXCELENTE ACTITUD DE SERVICIO** OFRECEMOS SUELDO COMPETITIVO PRESTACIONES DE LEY DE LUNES A VIERNES CON UN DIA DE DESCANSO ENTRE SEMANA Tipo de puesto: Tiempo completo Sueldo: $8,292.17 - $13,000.00 al...
-
Customer Service
hace 1 mes
México Grupo Albatros A tiempo completo**GRUPO ALBATROS SOLICITA** **CUSTOMER SERVICE** **Requisitos**: **BACHILLERATO CONCLUIDO** **INGLÉS 70%** **ATENCION A CLIENTE** **EXCELENTE ACTITUD DE SERVICIO** OFRECEMOS SUELDO COMPETITIVO PRESTACIONES DE LEY DE LUNES A VIERNES CON UN DIA DE DESCANSO ENTRE SEMANA Tipo de puesto: Tiempo completo Salario: $8,292.17 - $13,000.00 al...
-
Customer Service
hace 9 horas
México Grupo Albatros A tiempo completo**GRUPO ALBATROS SOLICITA** **CUSTOMER SERVICE** **Requisitos**: **BACHILLERATO CONCLUIDO** **INGLÉS 70%** **ATENCION A CLIENTE** **EXCELENTE ACTITUD DE SERVICIO** OFRECEMOS SUELDO COMPETITIVO PRESTACIONES DE LEY DE LUNES A VIERNES CON UN DIA DE DESCANSO ENTRE SEMANA Tipo de puesto: Tiempo completo Sueldo: $8,292.17 - $13,000.00 al...
-
Customer Service
hace 21 horas
México Grupo Albatros A tiempo completo**GRUPO ALBATROS SOLICITA** **CUSTOMER SERVICE** **Requisitos**: **BACHILLERATO CONCLUIDO** **INGLÉS 70%** **ATENCION A CLIENTE** **EXCELENTE ACTITUD DE SERVICIO** OFRECEMOS SUELDO COMPETITIVO PRESTACIONES DE LEY DE LUNES A VIERNES CON UN DIA DE DESCANSO ENTRE SEMANA Tipo de puesto: Tiempo completo Salario: $8,292.17 - $13,000.00 al...
-
Customer Service Agent
hace 1 mes
México Trabaja en Intugo A tiempo completo**Customer service on site.** **Requires**: 6 MONTHS CUSTOMER SERVICE EXPERIENCE REQUIRED EXCELLENT ENGLISH COMMUNICATION SKILLS ARE A MUST **Activities**: REVIEW MEDICAL INFORMATION AND DOCUMENTS AND PROCESS INFORMATION ACCORDING TO THE CUSTOMER GUIDELINES TO ENSURE THE PATIENTS GET THEIR MEDICAL EQUIPMENT ON TIME, THE ORDER INFORMATION IS ACCURATE, THE...
-
Customer Service Representative
hace 8 horas
México Avery Dennison A tiempo completoDescripción de la empresa Descripción del empleo **Job Description**: For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as **Customer Service Representative** **What we can offer you! Your Role**: As Customer Service Representative you will...
