HR Operations Representative Ii

hace 2 semanas

Chihuahua, México Ansys A tiempo completo

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Take a leap of certaintywith Ansys.

**Summary / Role Purpose**

The HR Operations Representative II (M/F/D) is a key position within the HR and Payroll Service Delivery team of ANSYS’ HR Services (HRS), a customer focused service organization that provides HR and Payroll services to employees across the Company. The HR Ops Rep II will primarily support EMEA, with a focus on consistently delivering best in class HR related transaction services for Germany, Austria and Switzerland (DACH).This position serves as the first point of contact for customers (employees) contacting HRS and is responsible for working with the HRS staff and knowledge management system to resolve a broad scope of inquiries related to HR services. The position leverages an innovative case management system for tracking requests and may transfer or escalate cases to other HRS parties for efficient issue resolution. The primary goal of the HR Ops Rep II is to demonstrate effective issue resolution, ensuring high levels of customer (employees) satisfaction and operational efficiencies across HRS operations.

**Key Duties and Responsibilities**
- Provide prompt assistance to customers (employees) for HR transactions while appropriately tracking and documenting inquiries within HRS’ case management system.
- Ensure HR transactional services are being delivered in a consistent and efficient manner, such as: new hires, terminations, transfers, promotions, personal and job data changes, position management.
- Support administrative tasks in DACH including the preparation of employment contracts, contract supplements, termination and transfers letters, salary change notifications, employment testimonials and certificates, on and off boarding, reviewing and filing of documents electronically and organizing voucher benefits for employees’ anniversaries, childbirth, marriage (if based in Otterfing review and dispatch incoming mail and physical filing)
- Work closely with the local HR team for timely updates/changes to meet payroll deadlines.
- Ensure HR data integrity by ensuring accuracy and consistency of data input - audit HR data and troubleshoot irregularities, support data governance processes.
- Conduct intake for all HR related inquiries and redirect /escalate to appropriate parties, as necessary (such as facilities and IT during on and off boarding).
- Identify process improvement opportunities across end-to-end HRS processes, and support process and technology driven business process reengineering initiatives.
- Ensure timely resolution of cases and follow through cases to completion to provide best customer (employees) experience.
- Support leave and absence management.
- Provide work visa support to customers (employees) and support the required administration.
- Inform updates of HRS’ knowledge management solution to ensure latest information is included from an HR perspective.
- Documenting and managing internal HR policies, procedures and processes based on local laws and regulations, maintain compliance.
- Knowledge Management - SOPs/ Process Maps/ Quick Reference Guides/ BOT/Knowledgebases.
- Manage tools for service delivery through systematic automation of HR capabilities augmented by Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Cloud Technologies. Support system testing and deployment of new functionalities.
- Create and maintain operational reports received via HRS’ case management system.

**Minimum Education/Certification Requirements and Experience**
- Bachelor’s degree in Business Administration or a related field or equivalent relevant experience.
- 4-5 years of professional HR experience (desirable for Germany) with 2-3 years of experience in a customer (employees) service focused role.
- Excellent communication skills, ability to work flexibly in a multinational work set-up,
- Fluency in English and German (verbal and written)
- Strong service and customer orientation; with a high level of professionalism and discretion
- Administrative orientation, organizational skills, attention to detail, accuracy, and problem-solving skills
- Proficiency in computer skills (MSOffice)

**Preferred Qualifications and Skills**
- 4-5 years of experience in a customer (employees) service role in a shared services center with HRIS experience.
- Relevant industry experience is a plus.
- Some travel might be required.

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, b

  • HR Manager Bilingual-experiencia en Manufactura

    hace 2 semanas

    Chihuahua, México HR CONNECT S.A DE C.V A tiempo completo

    **Vacante para la empresa HR CONNECT S.A DE C.V en Chihuahua, Chihuahua**: Funciones: Administración completa de los recursos humanos de las plantas. Responsable de la contratación, desarrollo y retención del talento humano. Responsable de todos los procesos de Recursos Humanos para tener una operacióncon gente motivada, comprometida y dando...

  • A/r Customer Representative Ii

    hace 2 meses

    Chihuahua, México AutoZone A tiempo completo

    **SUMMARY** Accounts Receivable Specialist II will be responsible for making outbound phone calls on targeted delinquent accounts utilizing Eram credit scoring system. The A/R Specialists II will call accounts based on a prescribed queue and negotiate with the customer for payment. The A/R Specialist’s II role will be to work directly with the customer to...

  • A/r Customer Representative Ii

    hace 3 semanas

    Chihuahua, México AutoZone A tiempo completo

    **SUMMARY** Accounts Receivable Specialist II will be responsible for making outbound phone calls on targeted delinquent accounts utilizing Eram credit scoring system. The A/R Specialists II will call accounts based on a prescribed queue and negotiate with the customer for payment. The A/R Specialist’s II role will be to work directly with the customer to...

  • A/R Customer Representative Ii

    hace 6 días

    Chihuahua, Chihuahua, México Autozone A tiempo completo

    SUMMARY Accounts Receivable Specialist II will be responsible for making outbound phone calls on targeted delinquent accounts utilizing Eram credit scoring system. The A/R Specialists II will call accounts based on a prescribed queue and negotiate with the customer for payment.The A/R Specialist's II role will be to work directly with the customer to bring...

  • a/r customer representative ii

    hace 5 días

    Chihuahua, Chihuahua, México Autozone A tiempo completo

    SUMMARY Accounts Receivable Specialist II will be responsible for making outbound phone calls on targeted delinquent accounts utilizing Eram credit scoring system. The A/R Specialists II will call accounts based on a prescribed queue and negotiate with the customer for payment.The A/R Specialist's II role will be to work directly with the customer to bring...

  • Admin, HR Services

    hace 2 semanas

    Chihuahua, México Xylem A tiempo completo

    Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable...

  • HR Manager Bilingual-experiencia en Manufactura

    hace 6 días

    Chihuahua, Chihuahua, México HR CONNECT S.A DE C.V A tiempo completo

    Vacante para la empresa HR CONNECT S.A DE C.V en Chihuahua, Chihuahua:Funciones:Administración completa de los recursos humanos de las plantas.Responsable de la contratación, desarrollo y retención del talento humano.Responsable de todos los procesos de Recursos Humanos para tener una operacióncon gente motivada, comprometida y dando resultados.Cumplir...

  • HR Technology Lead

    hace 2 semanas

    Chihuahua, México AutoZone A tiempo completo

    **Position Summary** The HR Technology Lead supports AutoZone in their use of HR systems and software to drive business results and serves as a liaison between the business and IT. This position manages a team of programmers and analysts and has dual responsibility for the functional and data integrity of HR systems, and for utilizing statistical,...

  • Admin, HR Services

    hace 5 días

    Chihuahua, Chihuahua, México Xylem A tiempo completo

    Join Xylem in the global mission to #LetsSolveWater As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable...

  • Business Development Representative, Americas

    hace 4 semanas

    Chihuahua, México Oyster HR A tiempo completo

    **✨ One platform, a whole world of opportunity**: Right now, the best jobs are limited to people in a handful of the world's wealthiest cities, yet brilliant people are _everywhere_. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care...

  • Engineer II

    hace 6 días

    Chihuahua, Chihuahua, México ZF A tiempo completo

    Join ZF as a FutureStarter! Are you prepared to make a difference? ZF is on the lookout for skilled individuals to become part of our team. As a FutureStarter, you'll play a role in shaping the future of mobility, bringing something extraordinary to life. Position: Engineer II - Customer Quality Country/Region: MX Location: Chihuahua, CHH, MX, 31125 Req ID...

  • Talent Analyst Ii

    hace 5 días

    Chihuahua, Chihuahua, México Jabil Circuit A tiempo completo

    JOB SUMMARY The Talent Analyst II applies business analyst experience using various types of data and plays a lead role to define processes, metrics, and tools used by Leaders to effectively plan for their workforce needs. Specifically, this role will collaborate with Business and HR Leaders to identify strategic information needs, integrate, interpret and...

  • Sales Development Representative, Enterprise

    hace 6 días

    Chihuahua, Chihuahua, México Lhh A tiempo completo

    Sales Development Representative - Bilingual - Canada Do you have passion for Sales and would like an opportunity to grow your career into Enterprise Sales? We are looking for a Bilingual (English & French) Sales Development Representative in Canada poised to reach new heights within our global Sales organization driving hypergrowth and delivering...

  • Operations Director

    hace 5 días

    Chihuahua, Chihuahua, México Flextronics - The Flex Company A tiempo completo

    We may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application.Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site...

  • IT Infrastructure Analyst II

    hace 5 días

    Chihuahua, Chihuahua, México ZF A tiempo completo

    Join our Team as IT Infrastructure Analyst IIAre you ready to make a difference? ZF is on the lookout for talented individuals to be a part of our team. As an IT Infrastructure Analyst II, you'll play a key role in shaping the future of mobility. Join us and become part of something extraordinary!Country/Region:MexicoLocation:Chihuahua, CHH, Mexico, 31125Go...

  • HR Sr Coordinator

    hace 5 días

    Chihuahua, Chihuahua, México PepsiCo A tiempo completo

    Responsibilities:Are you looking for a challenging opportunity in an organization with a dynamic, innovative, and diverse environment? if so, your future is at PepsiCo.PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue...

  • Procurement Field Representative

    hace 5 días

    Chihuahua, Chihuahua, México BOEING A tiempo completo

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for...

  • Gerente de Recursos Humanos

    hace 2 meses

    Chihuahua, México HR CONNECT S.A DE C.V A tiempo completo

    **Vacante para la empresa HR CONNECT S.A DE C.V en Chihuahua, Chihuahua**: Funciones: Administración completa de los recursos humanos de las plantas. Responsable de la contratación, desarrollo y retención del talento humano. Responsable de todos los procesos de Recursos Humanos para tener una operacióncon gente motivada, comprometida y dando...

  • Lider Recursos Humanos-inglés Avanzado

    hace 3 semanas

    Chihuahua, México HR CONNECT S.A DE C.V A tiempo completo

    **Vacante para la empresa HR CONNECT S.A DE C.V en Chihuahua, Chihuahua**: Funciones: Administración completa de los recursos humanos de las plantas. Responsable de la contratación, desarrollo y retención del talento humano. Responsable de todos los procesos de Recursos Humanos para tener una operacióncon gente motivada, comprometida y dando...

  • Buyer Ii

    hace 2 meses

    Chihuahua, México ZF A tiempo completo

    **What's Next? Join ZF!**: ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...