Order Management Customer Service Associate

hace 2 semanas


Tlahuac, México Celanese International Corporation A tiempo completo

Descripción General:
**Responsabilidades**:

- Accurate order entry, Enter orders in less than 24 hours
- Manage orders defects in open order report. Daily review of open order portfolio.
- Order tracking and tracing with Logistics, OTD 90% or greater
- Problem solve cases/Customer inquiries promptly with little to no supervision, Average resolution in less than 1 day.
- Supply Chain project support, Support strong partnerships and collaborations to meet firm deadlines
- Maintain training requirements, As defined by corportate policy.
- Accurate record keeping and updates of customer master records, Maintain master records frequently
- Quality notification entry, Entry in less than 24 hours
- Quality notification closure, Resolution in less than 30 days

Competencias:

- Bachelor’s Degree with a Supply Chain, Logistics, Business, Economics, or related emphasis
- Advanced English and Spanish required.
- 1 - 2 years of Customer Service/Account Management experience
- Familiarity with ERP system (SAP, Oracle, JDE, etc.)Solid MS Excel skills.
- Previous Supply Chain or customer service experience.
- Good understanding of market dynamics in supply chain logistics.
- Advanced time management skills and ability to self-manage incoming requests and demands based on deadlines and business/customer requirements.

**What we offer**:

- ** Excellent** Salary**:

- ** Christmas bonus
- Above law.**:

- ** PTO'S**:

- ** Vacation premium**:

- ** Supermarket coupons**:

- ** Restaurant coupons**:

- ** Saving funds**:

- ** PTU**:

- ** Retirement Plan**:

- ** Medical Plan**:

- ** Leaves**:

- ** Social security + all by law benefits**:

- ** Transportation**:

- ** All the tools and equipment you may need.**

**Videos to Watch**:
Celanese - The chemistry inside innovation - YouTube


  • Order Management

    hace 4 semanas


    Tlahuac, México Recruiters and HR Advisors LATAM A tiempo completo

    **Vacante para la empresa Recruiters and HR Advisors LATAM en Benito Juárez, Ciudad de México**: **Order management sap cust service**:** Customer service SAP / Order management** Empresa Líder Multinacional desarrollador, fabricante y comercializador mundial de instrumentación médica especializada solicita: - **Requisitos**: - Inglés...


  • Tlahuac, México Ericsson A tiempo completo

    **Join our Team**: **About this opportunity**: **What you will do**: - Define delivery strategies, aligning them with customer expectations in terms of cost, timeline, and specifications. - Manage and oversee the registration of incoming customer orders, ensuring clarity and accuracy. - Proactively monitor all aspects of the order to ensure timely...

  • Order Management

    hace 4 semanas


    Tlahuac, México Recruiters and HR Advisors LATAM A tiempo completo

    **Vacante para la empresa Recruiters and HR Advisors LATAM en Insurgentes Sur -Benito Juárez, Ciudad de México**: **Customer service SAP / Order management** Empresa Líder Multinacional desarrollador, fabricante y comercializador mundial de instrumentación médica especializada solicita: - **Requisitos**: - Inglés Indispensable: Experiência...

  • Customer Service Analyst

    hace 15 horas


    Tlahuac, México McCormick A tiempo completo

    **Customer Service Analyst** You may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees - over 14,000 of us across the world - are what makes this company a great place to work. We are...


  • Tlahuac, México Bacardi A tiempo completo

    This is your opportunity to make a difference in our internal and external customer experiences.- You will own the Customer Experience from order entry to invoice and final delivery, you will be responsible to develop the customer service, CPFR and logistics team. You will operate as a key business & strategic Supply Chain partner to the Mexico cluster.- You...


  • Tlahuac, México Sagan A tiempo completo

    **Position: Customer Experience Associate** **Location**:Remote (MST Timezone) **Work Schedule**:Monday to Friday, 8:00 AM to 4:00 PM (MST) **About Us**: Our company is a leading provider of high-quality trailers, committed to delivering exceptional customer service. We are currently seeking a dedicated Customer Experience Associate to join our team...


  • Tlahuac, México Evolve CX A tiempo completo

    Customer Service Representative Company Overview: We are a new generation of BPO combined with a CX consultancy firm focused on the disruption of the industry based on the Tech/Startup world’s needs. Backed by entrepreneurs, founders and domain experts, we provide solutions for startup companies who need to outsource processes overall, we focus on...


  • Tlahuac, México Foundever A tiempo completo

    **About Us** **About Foundever®** As a global leader in end-to-end customer experience (CX) products and solutions, Foundever® partners with the world's best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints. With our award-winning culture built on 35+ years of...


  • Tlahuac, México Beckman Coulter Diagnostics A tiempo completo

    The Customer Service & Logistics Analyst of Beckman Coulter Diagnostics of Mexico, you will be responsible for helping to achieve sales objectives. This will be accomplished by attending to all customers and distributors through direct communication and meeting their logístical needs such as fulfilling all steps for product delivery and...


  • Tlahuac, México Zebra Technologies A tiempo completo

    **Remote Work: No** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

  • Manager Order Experience

    hace 4 semanas


    Tlahuac, México Zebra Technologies A tiempo completo

    **Remote Work: Hybrid** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...


  • Tlahuac, México Expeditors A tiempo completo

    **Company Description** "We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to...


  • Tlahuac, México Bosch Group A tiempo completo

    **Company Description** Bosch is constantly expanding its international presence, since for us cultural diversity represents one of our greatest strengths. We are continuously promoting the growth of our more than 17,000 associates, who develop their full potential in one of the highest quality companies in technology. We value the balance between personal...


  • Tlahuac, México UPM A tiempo completo

    Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees...

  • Customer Service Agent

    hace 4 semanas


    Tlahuac, México Medina Consultores A tiempo completo

    Customer Service Analyst Oficinas de ventas para empresa metalmecánica, ubicada en Parque Industrial O´Donnell, Cuautitlán Izcalli, Méx. **Requisitos**: Experiência de 3 a 5 años en puesto similar en empresa internacional. Inglés Avanzado/bilingüe. Manejo SAP módulo OMS Order Managment Services (indispensable) Modalidad presencial de lunes a...


  • Tlahuac, México Essity A tiempo completo

    **Customer Service Manager MX & CAM**: **About the Role**: ***We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.**: **Customer Service Manager is a key position within day-to-day...

  • Customer Service

    hace 16 horas


    Tlahuac, México SpotOn: Corporate A tiempo completo

    At SpotOn, we're helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Recently, SpotOn has: - Raised $300M in...


  • Tlahuac, México Intugo A tiempo completo

    International company looking for talent to join our team! Company that offers world class end-to-end solutions for companies across the entire scope of IT services, customer and eCommerce support. As a Customer Service Agent, you will be responsible for communicating with customers in need of assistance. Communication may include both phone and chat...

  • Customer Service

    hace 1 mes


    Tlahuac, México PLANUS SAPI DE CV A tiempo completo

    Importante operador logístico solicita**:AUXILIAR CUSTOMER SERVICE** **Funciones**: - Administración del sistema WMS - Apoyo a Customer Service, en los procesos de entrada, salida de mercancía y facturación de servicios - Armado de documentos y distribución - Archivo físico y electrónico de documentos del área de atención a...


  • Tlahuac, México Azka IT Consulting A tiempo completo

    Descripción **AZKAIT** es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como **Customer Service Funcional. **Funciones principales**:Se encargará del análisis - arquitectura - diseño y posiblemente implementaciones de la plataforma (como viene de...